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  • August 18, 2017
  • Other Article

How the U.S. Navy Is Responding to Climate Change

By: Forest Reinhardt and Michael W. Toffel
We talk about how a giant, global enterprise that operates and owns assets at sea level is fighting climate change—and adapting to it. We discuss what the private sector can learn from the U.S. Navy’s scientific and sober view of the world. We are also the authors of... View Details
Keywords: Environmental Sustainability; Leadership; Strategic Planning; Problems and Challenges; Operations; Logistics
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Reinhardt, Forest, and Michael W. Toffel. "How the U.S. Navy Is Responding to Climate Change." HBR IdeaCast (August 18, 2017). (Podcast.)
  • 11 Oct 2006
  • What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

Summing Up Dependency ratios are useful as general indicators of future economic and social health. But they must be managed downward on both a micro and macro basis, in the opinion of the majority of respondents View Details
Keywords: by Jim Heskett
  • Fall 2012
  • Article

Foreign Entry and the Mexican Banking System, 1997-2007

By: Stephen Haber and Aldo Musacchio
What is the impact of foreign bank entry on the pricing and availability of credit in developing economies? The Mexican banking system provides a quasi-experiment to address this question because in 1997 the Mexican government radically changed the laws governing the... View Details
Keywords: Banks and Banking; Ownership; Foreign Direct Investment; Laws and Statutes; Developing Countries and Economies; Banking Industry; Mexico
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Haber, Stephen, and Aldo Musacchio. "Foreign Entry and the Mexican Banking System, 1997-2007." Economía 13, no. 1 (Fall 2012): 13–37.
  • Mar 2008
  • Conference Presentation

Shamed and Able: How Firms Respond to Information Disclosure

By: Michael W. Toffel
Keywords: Corporate Disclosure; Information
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Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Erb Institute Colloquium, March 2008.
  • March 2001
  • Case

Sime Darby Berhad (C): Responding to the Asian Crisis

By: Tarun Khanna and Danielle Melito Wu
Supplements the (A) case. View Details
Keywords: Acquisition; Business Conglomerates; Economy; Capital Markets; Emerging Markets; Business and Government Relations; Corporate Strategy; Value Creation; Financial Services Industry; Malaysia
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Khanna, Tarun, and Danielle Melito Wu. "Sime Darby Berhad (C): Responding to the Asian Crisis." Harvard Business School Case 701-118, March 2001.
  • 2025
  • Working Paper

How Firms Respond to Worker Activism: Evidence from Global Supply Chains

By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Social movement pressures can lead organizations to concede and improve social performance to avoid disruption costs, but we theorize that such responses evoke concession costs that prompt organizations to shift resources and attention from other social domains whose... View Details
Keywords: Worker Activism; Labor Standards; Tradeoffs; Global Supply Chains; Internal Governance Structure; Public Opinion; Supply Chain; Corporate Accountability; Corporate Social Responsibility and Impact; Working Conditions
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Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "How Firms Respond to Worker Activism: Evidence from Global Supply Chains." Harvard Business School Working Paper, No. 25-061, June 2025.
  • 25 Jan 2017
  • HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

In India, where many people consider fair skin more desirable than dark, the cosmetics industry has responded by producing a wide range of skin-lightening products—and with great success. But, when these companies pitch their creams in... View Details
Keywords: by Dina Gerdeman; Beauty & Cosmetics
  • Article

Friends or Foes? Examining Platform Owners' Entry into Complementors' Spaces

By: Feng Zhu
As platform owners continue to expand their ecosystems, many of them have started to provide consumers with their own complementary applications. These moves position the platform owners as direct competitors to their complementors. This paper surveys empirical studies... View Details
Keywords: Platform; Complementors; Digital Platforms; Market Entry and Exit; Competition
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Zhu, Feng. "Friends or Foes? Examining Platform Owners' Entry into Complementors' Spaces." Special Issue on Platforms. Journal of Economics & Management Strategy 28, no. 1 (Spring 2019): 23–28.
  • October 1994 (Revised March 1995)
  • Case

Marsh Supermarkets, Inc. (B): The Entry of Meijer Supercenters

The Marsh chain of supermarkets is challenged by the entry of Meijer Supercenters into the Indianapolis market. Marsh management must decide how to select, price, promote, and merchandise its products in order to retain the loyalty of its customers and maintain... View Details
Keywords: Distribution; Marketing Strategy; Competitive Advantage; Retail Industry; Indianapolis
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Burke, Raymond R. "Marsh Supermarkets, Inc. (B): The Entry of Meijer Supercenters." Harvard Business School Case 595-039, October 1994. (Revised March 1995.)
  • October 1981 (Revised June 1982)
  • Case

Concept Devices, Inc.: International Market Entry

Concept is a highly touted startup venture in distributed data processing computers. The company has only made one sale to date, but has an order backlog for its unique product and expects an almost vertical growth curve. The company has been courted seriously by... View Details
Keywords: Global Strategy; Business Startups; Computer Industry; France; United Kingdom
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Bonoma, Thomas V. "Concept Devices, Inc.: International Market Entry." Harvard Business School Case 582-052, October 1981. (Revised June 1982.)
  • October 2006
  • Teaching Note

Icebreaker: The US Entry Decision (TN)

By: Joseph B. Lassiter III
Teaching Note to (806-006). View Details
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Lassiter, Joseph B., III. "Icebreaker: The US Entry Decision (TN)." Harvard Business School Teaching Note 807-038, October 2006.
  • October 2006
  • Teaching Note

Icebreaker: The China Entry Decision (TN)

By: Joseph B. Lassiter III
Teaching Note to (806-195). View Details
Keywords: Apparel and Accessories Industry; China; United States; Europe
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Lassiter, Joseph B., III. "Icebreaker: The China Entry Decision (TN)." Harvard Business School Teaching Note 807-037, October 2006.
  • April 1993 (Revised June 1998)
  • Case

Time Inc.'s Entry into the Entertainment Industry (A)

Richard Munro, Time Inc.'s chairman and CEO, must respond to a hostile tender offer from Paramount Communications. Paramount conditioned its bid on cancellation of Time's plans to merge with Warner Communications. Several months before the hostile Paramount bid, Time... View Details
Keywords: Business or Company Management; Market Entry and Exit; Mergers and Acquisitions; Global Strategy; Entertainment and Recreation Industry; United States
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Meulbroek, Lisa K. "Time Inc.'s Entry into the Entertainment Industry (A)." Harvard Business School Case 293-117, April 1993. (Revised June 1998.)
  • Fall 2016
  • Article

How Do Customers Respond to Increased Service Quality Competition?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide... View Details
Keywords: Service Quality Competition; Retail Banks; Empirical Operations; Retention; Service Operations; Quality; Competition; Banking Industry; United States
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Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "How Do Customers Respond to Increased Service Quality Competition?" Manufacturing & Service Operations Management 18, no. 4 (Fall 2016): 585–607.
  • 29 Feb 2008
  • Conference Presentation

Shamed and Able: How Firms Respond to Information Disclosure

By: Michael W. Toffel
Keywords: Corporate Disclosure; Information
Citation
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Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Institutional Foundations for Industry Self-Regulation Conference, February 29, 2008.
  • 2020
  • Working Paper

How Should U.S. Bank Regulators Respond to the COVID-19 Crisis?

By: Michael Blank, Samuel G. Hanson, Jeremy C. Stein and Adi Sunderam
Drawing on lessons from the 2007–2009 Global Financial Crisis (GFC) and a simple conceptual framework, we examine the response of U.S. bank regulators to the COVID-19 pandemic. We argue that the current regulatory strategy of “watchful waiting”—the same strategy that... View Details
Keywords: COVID-19; Bank Regulation; Recapitalization; Health Pandemics; Banks and Banking; Governing Rules, Regulations, and Reforms; Strategy; Risk Management; United States
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Blank, Michael, Samuel G. Hanson, Jeremy C. Stein, and Adi Sunderam. "How Should U.S. Bank Regulators Respond to the COVID-19 Crisis?" Hutchins Center Working Paper, No. 63, June 2020.
  • September 1992
  • Case

Star Cablevision Group (C): Responding to a Credit Market Contraction

By: William A. Sahlman
Third case in a series of six cases. This case describes the company as it adjusts to a credit market contraction. View Details
Keywords: Credit; Markets
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Sahlman, William A. "Star Cablevision Group (C): Responding to a Credit Market Contraction." Harvard Business School Case 293-038, September 1992.
  • 27 Sep 2007
  • Conference Presentation

Shamed and Able: How Firms Respond to Information Disclosure

By: Michael W. Toffel
Keywords: Information; Corporate Disclosure
Citation
Related
Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Workshop on Empirical Research in Operations Management, September 27, 2007.
  • Article

From Entry Barriers to Mobility Barriers: Conjectural Decisions and Contrived Deterrence to New Competition

By: M. E. Porter and R. E. Caves
Keywords: Decision Making
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Porter, M. E., and R. E. Caves. "From Entry Barriers to Mobility Barriers: Conjectural Decisions and Contrived Deterrence to New Competition." Quarterly Journal of Economics 91, no. 2 (May 1977): 241–262.
  • March 7, 2017
  • Article

How Executives Should Really Respond to Trump's Controversial Moves

By: Jan Rivkin
Citation
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Rivkin, Jan. "How Executives Should Really Respond to Trump's Controversial Moves." Fortune.com (March 7, 2017).
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