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    Airbnb During the Pandemic—Stakeholder Capitalism Faces a Critical Test

    As the covid pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the... View Details
    • 23 Jul 2001
    • Research & Ideas

    Sam Walton: Great From the Start

    learn that the store was a real dog." The rent for this "dog" was 5 percent of sales. This sounded fine to Walton; but after signing View Details
    Keywords: by Richard S. Tedlow; Retail
    • 16 Mar 2021
    • Blog Post

    2+2 Where Are They Now Spotlight: Smitha Das (MBA 2018)

    question: what is the most effective way for me to make a difference in the world? Is it through public service, impact investing, social entrepreneurship or even academia? The... View Details
    • June 2013 (Revised August 2014)
    • Case

    Ayala Corporation & the Philippines: Asset Allocation in a Growing Economy (A)

    By: Eric Werker, Yasmin Mandviwala, Henry Motte-Munoz and Arthur Wit
    While the Philippines are located in the vicinity of many of the "Asian Tigers," its development has followed a unique path. The country suffered for years under a dictatorial political regime and protectionist economic policies. Remittances were the largest source of... View Details
    Keywords: Asset Allocation; Assets; Business Conglomerates; Philippines
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    • 2020
    • Working Paper

    Should Firms Move Talent from the Geographic Periphery to Hubs? A Strategic Human Capital Perspective

    By: Prithwiraj Choudhury, Victoria Sevcenko and Tarun Khanna
    A longstanding literature holds that firms should hire and move talent from the geographic periphery to hubs as a means to create value from human capital. They do so, however, at the risk of losing the worker to rivals located in the same geographic hub,... View Details
    Keywords: Geographic Location; Selection and Staffing; Employment; Residency; Technology Industry; India
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    • 04 Mar 2019
    • News

    The Anti-Shark Tank

    cofounder Alexandra Wilkis Wilson (MBA 2004) and Rent the Runway founder Jennifer Fleiss (MBA 2009). “We’re calling it the anti-‘Shark Tank’... View Details
    • January 2003 (Revised May 2005)
    • Case

    Zipcar: Refining the Business Model

    By: Myra M. Hart, Michael J. Roberts and Julia Stevens
    Zipcar is a start-up organized around the idea of "sharing" car usage via a membership organization. This case describes several iterations of the Zipcar business model and financial plan. These iterations include a very early version and a version developed just prior... View Details
    Keywords: Service Operations; Renting or Rental; Business Model; Business Plan; Entrepreneurship; Economic Growth; Management Skills; Transportation; Business Startups; Financial Strategy; Corporate Finance; Growth and Development Strategy; Transportation Industry; Service Industry
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    • Research Summary

    Dissertation: "Essays in International Non-market Strategy and the Political Economy of Environmental Regulation"

    My dissertation is part of a research agenda intended to advance our understanding of the interaction between companies and non-market actors (e.g. regulators) in an international context. The empirical setting of my analysis is the European Union Emissions Trading... View Details

    • 30 Jan 2013
    • Working Paper Summaries

    These Are the Good Old Days: Foreign Entry and the Mexican Banking System

    Keywords: by Stephen Haber & Aldo Musacchio; Banking
    • 16 Jul 2007
    • Research & Ideas

    Understanding the ‘Want’ vs. ’Should’ Decision

    "should" items when the impact will be felt in the future. They also talk about their related research on DVD rentals—should I rent the... View Details
    Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
    • 15 May 2018
    • News

    Spreading the Safety Net

    Photo via LinkedIn Photo via LinkedIn In a May 6, 2018, op-ed in the New York Times, Rent the Runway co-founder and CEO Jennifer Hyman (MBA 2009)... View Details
    • 2014
    • Working Paper

    Digital Discrimination: The Case of Airbnb.com

    By: Benjamin Edelman and Michael Luca
    Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to facilitate trust, many platforms encourage sellers to provide personal profiles and even to post pictures of themselves. However,... View Details
    Keywords: Prejudice and Bias; Internet and the Web; Race; Trust; Renting or Rental; Accommodations Industry; Real Estate Industry
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    • 20 Oct 2003
    • Research & Ideas

    Gaps in the Historical Record: Development of the Electronics Industry

    achievement. In the 1960s, however, it began to self-destruct by diversifying, first in attempting to compete with IBM in the production of mainframes and then by becoming a conglomerate, purchasing, among... View Details
    Keywords: by Alfred D. Chandler Jr.; Consumer Products
    • 21 Oct 2002
    • Research & Ideas

    The Parable of the Bungled Baggage And the Unhappy Customer

    Sasser's presentation is part of the Faculty Seminar Series sold through Harvard Business School Publishing.One of the companies I've had chance to work with is a large global air carrier. And working for an... View Details
    Keywords: by W. Earl Sasser
    • July 2021 (Revised August 2021)
    • Supplement

    Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

    By: Benjamin C. Esty and Allison M. Ciechanover
    As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
    Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States
    Related
    • 25 Aug 2022
    • News

    Up on the Corner

    non-payment of a tax bill, the property would have been sold in a foreclosure auction had her uncle back in Africa not paid the debt. A few months later, Dlodlo moved to Washington, DC, where she founded an... View Details
    Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
    • 01 Dec 2014
    • News

    Creating the Shopping Experience of the Future

    More Retail Revolutions Sharing Designer Labels Rent the Runway, from Jenn Hyman and Jenny Fleiss (both MBA 2009), brings the sharing economy to View Details
    Keywords: Christine Lejeune; fashion; technology
    • 31 Mar 2008
    • HBS Case

    JetBlue’s Valentine’s Day Crisis

    You don't need to be a frequent flier to know that the friendly skies aren't so friendly anymore. Cramped, overloaded planes, flight delays, and bare-bones amenities are the norm on most of View Details
    Keywords: by Julia Hanna; Air Transportation
    • 06 Oct 2003
    • Research & Ideas

    The Problem with Hedge Funds

    rent the clearing and settling capabilities, the stock loan inventories and balance sheets of the banks. The hedge... View Details
    Keywords: by D. Quinn Mills
    • 25 Oct 2020
    • Research & Ideas

    The Dark Side of Fintech Borrowing

    Consumers turning to fintech lenders are more likely to spend beyond their means, sink further into debt, and ultimately default more often than people with similar credit profiles borrowing from traditional banks, according to recent research. View Details
    Keywords: by Rachel Layne; Financial Services; Banking