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- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
all organizations in all cultures, in times of success as opposed to decline, when talking about the past as opposed to the future, or in dealing with employees of all generations. As many respondents to this month's column pointed out,... View Details
Keywords: by Jim Heskett
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who spent their early years together... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
managers. This underscores a point discussed in chapter 10: the importance of links between sales and HR. Sales managers know (or should know) the key sales tasks. But HR managers typically know a lot more about the tools, techniques, and... View Details
Keywords: by Carmen Nobel
- 19 Apr 2010
- Research & Ideas
The History of Beauty
autonomy beauty companies have to shape ideals. Unilever's current Dove marketing campaign, which uses senior women as models to make the point that one can be beautiful beyond one's 30s, shows that a large company has the power to... View Details
- 26 Oct 2021
- Research & Ideas
What Companies Want Most in a CEO: A Good Listener
involvement in mergers and acquisitions. Larger firms were more likely to include social skills in their job-search requirements. Being a multinational corporation was associated with a 4.7 percentage point increase in the probability of... View Details
Keywords: by Jay Fitzgerald
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
facing new challenges posed by the rise of what John referred to as the “tribal spectrum” and the polarization that accompanies it. Perhaps the most significant question raised by respondents was that of balance. To what extent should a... View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
counterpart views your initial demands as serious and reasonable. Accordingly, spend time legitimating your original offer and then use it as a reference point when labeling your concession. The... View Details
Keywords: by Deepak Malhotra
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
School of Business to lay out best practices as well as challenges. They also highlight three domains already using probability forecasts successfully: meteorology, economics, and political science. Probability forecasting differs from simple View Details
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
luxury of long breaks between jobs or extended periods of time to think about their transition before they step into the next thing. Additionally, as Bridges points out, we often don’t see when we are in a neutral zone, that time when we... View Details
Keywords: by Julia Austin
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
moves forward and the relationship builds. Express the hope that when a mistake or misunderstanding occurs, as some inevitably will, both sides will see it as a natural part of the learning process and redouble efforts to reach an understanding of the other's View Details
Keywords: by Deepak Malhotra
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
pricing is complicated. As with usage-based pricing and point guarantees, the actual amount to be paid can not be determined until after delivery, and often even after usage, of the product or service. Thus, for example, time of day... View Details
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
Johnston: Your research refers to the PC in the 80's and the Internet in the 90's as triggers of explosive growth for the IT consulting industry. Have you identified a third trigger for this decade? Nolan and Bennigson: The trigger in... View Details
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
What do you think? Original Article During the past several weeks, economists have begun to predict substantially slower growth rates for the world's economy into the foreseeable future. Characteristic of this is the reduction of roughly 100 basis View Details
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
robustness by consistently incorporating technological innovations and by providing a reliable point of reference that helps participants respond to new and uncertain conditions. And they can encourage... View Details
Keywords: by Marco Iansiti & Roy Levien
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
As Miki pointed out, “Respect and valuing employee input have little to do with education and much to do with personal values.” We’re told that personal values are very difficult to change beyond a very early age. How can we prepare... View Details
Keywords: by James Heskett
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
passed white rates in mid-1942. It stayed that way until the US ended voluntary enlistment, the authors write. "Our point is not that African Americans did not participate. In fact, they did volunteer—and did so at high rates." A large... View Details
Keywords: by Rachel Layne
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
Criticism, and The Age of Parody. "We tried to extrapolate bigger themes that would be helpful to brand managers as they looked at this new culture," Avery says. The Age of the Social Collective refers to the way that social... View Details
- 22 Dec 2008
- Research & Ideas
10 Reasons to Design a Better Corporate Culture
places to work. -- They become well known among prospective employees. -- The level of ownership—referral rates and ideas for improving the business of existing employees—is often high. -- The screening process is simplified, because employees tend to View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially disadvantaged.” “‘Correctness’ doesn’t... View Details
Keywords: by Kristen Senz