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- Faculty Publications (31)
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- All HBS Web (101)
- Faculty Publications (31)
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
physical facilities were prepared for. So the team decided to reconfigure the twenty Atlanta branches into three alternative models: Five branches were redesigned as "express centers," efficient, modernistic buildings where... View Details
- 30 Mar 2015
- Research & Ideas
Managing the Family Business: Preparing to Sell
to consider selling your legacy business, we congratulate you. You (and all your stakeholders) will hopefully realize the fruits of generations of hard work and sacrifices. Plus, selling your family business presents wonderful opportunities. You can update and View Details
- Web
Values Matter—No Matter Where You Are | Social Enterprise | Harvard Business School
as a Leadership Fellow in 2009 and remained for three more years. “I worked under then Lincoln Center President Reynold Levy, the human embodiment of genius and sheer will,” says Shilla. Under his leadership, Lincoln Center not only View Details
- 04 Dec 2006
- Research & Ideas
The Money Connection—Understanding VC Networks
network." Another factor that can reconfigure a network is risk, Stuart adds. "The general reluctance in doing business with strangers revolves around trust," he says. "You don't know how to assess their competence and... View Details
- 14 Oct 2021
- Blog Post
Making the MBA Degree More Accessible
racial equity efforts allowed the team to move quickly: The financial aid formula was reconfigured in December 2020, the application fee waiver was rolled out in June 2021 for all applicants, and applications for the first recipients of... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
discovered that the error was made a year before when it had reconfigured a scanner to improve doctors’ ability to see blood flow in the brain. More than 200 patients had suffered the same fate, receiving up to eight times the normal dose... View Details
- 01 Sep 2020
- News
Righting the Ship
and to think that we’re going to go back to the new normal anytime soon is to just ignore history. COVID-19 is reconfiguring huge aspects of our collective and individual lives every day. And it’s giving birth to both enormous... View Details
- Web
Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog
product or service over time, and in satisfying customer needs more precisely and blocking competitive advances. Cases include Evernote, an online notetaking app. We will discuss the company’s reconfiguration of its product line and... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
and information, and reconfigure activities and industries that today are separated by artificial boundaries. We have already seen entrepreneurs explore some of this territory with ventures aimed at home delivery, portals, concierge... View Details
Keywords: by Martha Lagace
- 18 Jun 2013
- First Look
First Look: June 18
influence-seeking risk managers (1) establish and maintain interpersonal connections with decision makers and how they (2) adopt, deploy, and reconfigure tools-practices that we define collectively as toolmaking. Using prior literature... View Details
Keywords: Anna Secino
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
innovative products. Now, with customers taking over more of the design task, companies must focus more intently on providing the best custom manufacturing. In other words, the location where value is both created and captured changes, and companies must View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 24 Dec 2013
- First Look
First Look: December 24
analysis, which I apply to a wealth of data, I show how changes in product, organizational, and community identities associated with a legacy technology can be reconstituted to reconfigure a field. My findings highlight that three... View Details
Keywords: Carmen Nobel
- Web
RCS Policies - Research Computing Services
"general use" storage that comprises home folders and project spaces. This may be upgraded or reconfigured as needed in the future. Don't write directly to the top level of scratch. Please create a folder for your work. Please ensure that... View Details
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
contrast between the situation of Nissan, for example, and the typical Japanese company. Under a non-Japanese executive, in one year Nissan has gone through a major reconfiguring and has actually achieved profitability, whereas the... View Details
Keywords: by Martha Lagace & Hilah Geer
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
Things some businesses will disappear, but new ones will appear." Dennis Hopwood said that "Capitalism periodically destroys and reconfigures previous economic orders through 'creative destruction' The tide goes out and the tide... View Details
- 27 Jul 2010
- First Look
First Look: July 27
profit implications for the entrant of inventing a new business model and for the incumbent of responding with business model reconfigurations could be substantial. In particular, the value of business model innovation may be so... View Details
Keywords: Martha Lagace
- 22 Jan 2020
- News
What It Takes
reconfigure what they were doing. By the 25th time, I said, "This is getting so boring. I'd like to write it in a book so I don't have to talk to these people, and just give them the book and tell them to read it." That really started the... View Details
- 01 Mar 2012
- News
Putting Ghosts to Rest
as a means of reconciliation. To me, it was a startling idea. Spending some time in the rural villages and meeting with farmers themselves painted the picture for me. After the genocide, many villages’ lands had to be completely View Details
- 30 Oct 2012
- First Look
First Look: October 30
the challenges of staying competitive and profitable in the new and increasingly digital media landscape. Purchase this case:http://hbr.org/search/713423-PDF-ENG Reconfiguring Stroke Care in North Central London Michael E. Porter, James... View Details
Keywords: Sean Silverthorne
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
situation; rearranging moves, which reconfigure the assets or the parties or both; and shut-down moves, which prematurely cut off same-side-of-the-table competition. When I was a consultant at McKinsey in the early 1990s, we used the term... View Details
Keywords: by Julia Hanna