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- All HBS Web (338)
- Faculty Publications (17)
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- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
companies to compete. The reality is much different in developing economies, where the rule of law might be poorly enforced, social anarchy flourishes, or the military runs the government. So, it is quite remarkable when entrepreneurs in... View Details
Keywords: by Sean Silverthorne
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
benefits and of ability to pay." Here, FDR sounds very much like an economics professor. He identifies a principle, a "guide," for policy that relies on abstract concepts like "ability to pay" and "benefits received." But FDR is also... View Details
Keywords: by Matthew C. Weinzierl
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
the treaty, Secretary of State John Hay warned of "grave consequences" and threatened to send the Marines. The Panamanians soon capitulated. The whole thing was quite sordid, although the cynic in me can't help but admire the... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
work. Workers who prefer to work from home may find increased productivity, reduced commute time, and a lower quit rate because they are overall happier. For clients, this experience, together with... View Details
Keywords: by Hong Luo and Alberto Galasso
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
cases where a truck will need to be driven by a human or a cash register will need a person to operate it, but will you need as many humans? The answer is “no.” And will the unemployment rate increase at some point? I suspect it will.... View Details
Keywords: by Dina Gerdeman
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
would you want your children to be these people? Defining your own yardstick for success can often be quite difficult, according to Stevenson. "A ton of books on success all say, 'Choose your target and shoot at it,'" he said.... View Details
Keywords: by Martha Lagace
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
Employers looking to fill critical job vacancies may want to turn to a largely untapped pool of willing workers: people with criminal records. Employers are often wary of hiring workers with past convictions, leading to double-digit unemployment View Details
Keywords: by Jay Fitzgerald
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
is ready for audiences, making them risky and expensive propositions. “Each one is a huge project, and the success rate is quite low,” says Hong Luo, the James Dinan and Elizabeth Miller Associate Professor... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
hospital care. They focused on the mortality rates for heart attacks, an ailment that typically requires patients to seek hospital care, and where mortality is a validated measure of hospital quality. They found that in the late 1990s,... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
thought would be short-lived. But when we looked at the turnover rates again a few years later, we discovered the rate was about the same, but the driving cause was more than just the rapid change in IT: It... View Details
Keywords: by Martha Lagace
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
of performance measures. It is quite likely that the rich get richer in this effort; organizations exhibiting greater diversity are more attractive to talented people with diverse backgrounds. Talent retention depends to a large degree on... View Details
Keywords: by James Heskett
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
When companies have the same capabilities and motivation, they care about the battle and have the necessary skills to fight it. Skills in execution make the difference here—and because other scholars have addressed these challenges quite... View Details
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade below its socially optimal... View Details
Keywords: by Christian Ketels
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
patients alike will be able to track and share air quality analytics in a very democratized way from their handheld sensors connected to their mobile phones and organized and served up by third-party rating databases like the future... View Details
Keywords: by Dina Gerdeman
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
very quickly ... It's really within that first year that they start to say, ‘This doesn't feel quite right.'" “It happens very quickly,” says Groysberg, reflecting on interviews with college students and young professionals conducted for... View Details
Keywords: by Kristen Senz
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
deployed systems did not." Second, capitalism tends to be self-correcting. When the free market does fail, the market itself steps in to correct the problem. For example, when investors lack information to properly determine the value of a stock, a raft of... View Details
Keywords: by Michael Blanding
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
“The more similar you are to someone, the more likely you are to work with them.” That homogeneity, however, came with a penalty: a clear lack in financial performance. Partners who came from the same school achieved an 11.5 percent lower success View Details
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
disrupting its compensation scheme, and discourages promising internal talent that isn't considered quite ready for the job. Then the outsider fails to perform up to (probably inflated) expectations, and the staffing process starts again.... View Details
Keywords: by Jim Heskett
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
fact that most customers who defected from a particular bank gave "interest rates" as the reason for switching banks seemed to suggest that their original bank's interest rates were not competitive. However, his additional... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
take on any additional work. (The nationwide average in FranklinCovey's xQ survey was 50 percent.) What's more, over the course of the next six months, the size of Andrus's already overtaxed staff would shrink from 48 to 35—but corporate expectations would not be... View Details
Keywords: by Paul Michelman