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  • All HBS Web  (1,351)
    • People  (3)
    • News  (217)
    • Research  (893)
    • Events  (1)
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Show Results For

  • All HBS Web  (1,351)
    • People  (3)
    • News  (217)
    • Research  (893)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (340)
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  • 01 Jun 2012
  • News

Made in the USA

survey cited specific actions their companies had implemented to remain competitive. The majority had taken steps such as improving worker training, investing in technology, growing exports, and expanding to new markets. Among the... View Details
Keywords: Blagg, Deborah; cheese; lobster fishing; Fishing, Hunting and Trapping; Agriculture; Management of Companies and Enterprises; Management; Food Manufacturing; Manufacturing
  • 01 Jun 2025
  • News

Agenda: Stacy Sonnenberg (MBA 2003)

SUPERFAN When Sonnenberg attends a game, she often doesn’t watch the court or field. “I’m always intrigued by stuff that the public doesn’t necessarily think about—like the width of concourses and the mix of seating types,” she says. (Photo: Benjamin Norman) “In... View Details
Keywords: Sasha Issenberg
  • 01 Oct 2000
  • News

Raymond A. Baxter: Sweet Smell of Success

improve their ability to approach the public, make plans, and set goals." Baxter worked at the "Grandma's" cookie division of Frito-Lay before coming to Interbake Foods in 1987. His earliest priorities included updating production... View Details
Keywords: Julia Hanna
  • 01 Oct 1996
  • News

New Releases

Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
  • 01 Apr 1998
  • News

New Releases

capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers -... View Details
  • 01 Mar 2011
  • News

Making Their Way

lighting designs,” Brownell explains. “That brings innovation in design quality to bear on LEED certification, architectural objectives, and clinical-medicine needs, for example. It also improves the View Details
Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 02 Oct 2012
  • News

Green Pioneer

terms. As Zofnass explains, Envision is “based on the simple premise that you can’t improve something unless you have the means to measure it.” Envision considers five key areas of large civic infrastructure projects, criteria that were... View Details
Keywords: Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 01 Sep 2011
  • News

Water for Life

development, we strongly believe that the delivery of water and sanitation services to the city of Manila significantly affects the quality of life of the public, especially those in marginalized communities. This opportunity to have a... View Details
Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities
  • 01 Oct 2002
  • News

Jeremiah P. Murphy, Jr.

the Coop, the focus on books is true to the store's original charter. Founded by a group of thrifty Harvard undergrads who felt Cambridge merchants were charging too much for books and firewood, the Coop has over the years provided the Harvard and MIT communities with... View Details
  • 28 May 2019
  • News

Cure All

interactions between health care providers and payers, as well as antitrust enforcement. Here, they discuss what it would take to improve the provision of care. Say you’re settling into your seat for a short-haul flight, and your seatmate... View Details
Keywords: Hospitals; Health, Social Assistance
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

electric car will provide air quality benefits in congested downtown areas. The EV1 will further improve the quality of life in cities, he says, because it is quieter than a... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 08 Aug 2013
  • News

Cause Marketing Gets Personal

different departments. "NABCO was instrumental in changing the course of breast cancer screening, treatment, and care," she says. "Our physician and corporate partnerships to educate women replaced fear with facts. We helped craft and implement laws and regulations,... View Details
Keywords: Jill Radsken; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Mar 2005
  • News

Venture Capital’s Comeback

specializes in serving the financial needs of its venture-capital and start-up clients. “They weren’t sure what to do with their lives.” Four years later, venture capital is, at least, out of the rough. “We see a set of improving... View Details
Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Mar 2010
  • News

Sole Mates

production and exports. As a member of the entrepreneurs union and chief of its economic commission, I am quite active in the ongoing work of labor and government relations to better our economic environment. The key for us will be to create a thriving tourism... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 01 Jun 2014
  • News

School Ties

education and business competitiveness." Balancing the Books Four ways that business is partnering with PK-12 Enabling innovation. Companies in San Antonio, Texas, worked to gain voter approval for a tax increase to fund quality... View Details
Keywords: Garry Emmons; Elementary and Secondary Schools; Educational Services
  • 21 May 2018
  • News

Community Partners Delivers “Expert Goodness” to the Bay Area

gentrification and daily quality of life,” says John Peters (MBA 1986), who worked on two separate projects for the Mayor’s Office for Civic Innovation (MOCI): the Strategy Project, focused on clarifying the MOCI’s vision and mission; and... View Details
Keywords: Margie Kelley
  • 01 Sep 2011
  • News

The City Solution

emissions by more than 30 percent; create housing for an expected 1 million new residents; expand and improve public transportation; cut solid waste in landfills by 75 percent; and achieve the cleanest air View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 24 Apr 2014
  • News

Delivering HBS-style training for teachers

teachers. “Almost all NAATE participants report improved classroom practice, more impact outside the classroom with their peers and school leaders, and a renewed commitment to classroom teaching,” says Klemmer, whose observations of a... View Details
  • 01 Oct 2002
  • News

Andrew H. Tisch

company focused on improving its sales force and restoring retailers' confidence in the quality of an expanded and more fashionable product line. After five years, Bulova was breaking even; when Tisch left... View Details
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