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  • All HBS Web  (1,345)
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  • All HBS Web  (1,345)
    • People  (3)
    • News  (217)
    • Research  (889)
    • Events  (1)
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  • 24 Apr 2014
  • News

Clean water that provides a trickle-down effect

As chairman and CEO of Ayala Corporation, Jaime Augusto Zobel de Ayala (AB 1981, MBA 1987) is enhancing the quality of life of more than six million people, approximately one-third of whom belong to the low-income sector in Manila, by... View Details
  • 01 Jun 2010
  • News

Get Well Soon

story as well, because the senior team is tackling important problems and engaging people throughout the organization in solving them.” One of the key players is Dr. Uma Kotagal, a neonatologist with a deep-seated passion for improving... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 1996
  • News

GMAT Added to Admissions Criteria

relating to the test itself, the kinds of students who are now applying to the MBA Program, and the type of applicant we're looking for. There have been significant improvements in the structure of the GMAT. One recent addition is a... View Details
  • 28 May 2019
  • News

Cure All

interactions between health care providers and payers, as well as antitrust enforcement. Here, they discuss what it would take to improve the provision of care. Say you’re settling into your seat for a short-haul flight, and your seatmate... View Details
Keywords: Hospitals; Health, Social Assistance
  • 01 Mar 2014
  • News

Everything Old Is a New Opportunity

independence—allowing elderly people to stay at home, independent and connected, not isolated Empowered care—providing new tools to improve quality and efficiency for paid and unpaid caregivers Ageless... View Details
Keywords: Robert S. Benchley; Health, Social Assistance; Personal Services
  • 01 Apr 2001
  • News

William Fung: E-Commerce and Efficiency

Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details
Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Sep 2014
  • News

Making a Statement

Getting Behind Health Care Andrew M. Paul (MBA 1983) sees a powerful connection between the business side of health care and the benefits of better service delivery to patients. “By investing in companies committed to innovation, you can View Details
  • 01 Sep 2004
  • News

Steve Barger (MBA 1974)

customer service. If it comes to choosing between quality and profitability, we always go for quality and trust that it will lead to profit. I spent my first six months here working alongside our employees... View Details
Keywords: Water, Sewage and Supply Systems; Utilities
  • 01 Feb 2002
  • News

Replicating Toyota's Success

The idea of human cloning is controversial, but cloning a successful business concept remains as desirable as ever. For HBS assistant professor Steven J. Spear, this pursuit led him to Toyota, whose perennial leadership in quality... View Details
Keywords: Machinery Manufacturing; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Sep 2010
  • News

RX for Change

That’s a huge amount of work.” Bohmer has firsthand knowledge of the issues faced by MHCD participants. A physician, he practiced medicine in New Zealand and England, helped establish a surgical hospital in Sudan, and served as clinical director of View Details
Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance
  • 01 Jun 2014
  • News

School Ties

education and business competitiveness." Balancing the Books Four ways that business is partnering with PK-12 Enabling innovation. Companies in San Antonio, Texas, worked to gain voter approval for a tax increase to fund quality... View Details
Keywords: Garry Emmons; Elementary and Secondary Schools; Educational Services
  • 01 Sep 2012
  • News

A Silent Workplace Crisis

pharmaceuticals, the gap between the medical and the mental health systems, and the time required to find community resources and quality home care. My previous experience as a pharmaceutical executive and management consultant seemed... View Details
Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Health, Social Assistance
  • 01 Dec 2020
  • News

AI Enhances Diagnostic Care

diaphragm up and down, leading to blurry imaging, but now machines can understand that pattern of breathing and collect the data accordingly to avoid blurring. This results in better image quality and the View Details
Keywords: Jennifer Gillespie
  • 01 Jun 2001
  • News

HBS Alumni Association Board of Directors: President's Report

on the quality of alumni programs and services. Monty, we salute you! As I reflect on my two years as president of the HBS Alumni Association, I am moved by the potential we all have to help the School meet its goal of continuing to View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 23 Oct 2019
  • News

Exploring Big Issues at the Intersection of Business and Society

Professor Joseph Fuller looked beyond dystopian forecasts to explore how ever-evolving technology has the potential to improve the quality of work lives, the earnings of most workers, and company... View Details
Keywords: Educational Innovation
  • 01 Jun 2005
  • News

Transforming the IRS

feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 01 Sep 2014
  • News

Case Study: Declawing the Competition

leadership position?” The Answers: Create an Etsy-like program for subscribers to sell and distribute their own cat products. After being vetted for quality and fit, independent producers receive distribution and a percentage of sales.... View Details
  • 01 Oct 2002
  • News

Andrew H. Tisch

company focused on improving its sales force and restoring retailers' confidence in the quality of an expanded and more fashionable product line. After five years, Bulova was breaking even; when Tisch left... View Details
  • 01 Jun 2001
  • News

Stephen M. Moret: A Campaign for Positive Change

resulted in a variety of positive changes, including extending hours at the Shad athletic facility, improving the recruiting process, redesigning Admit Day, and cutting down on junk e-mail. Longer-term issues like course selection in the... View Details
Keywords: Susan Young; Executive, Legislative, and Other General Government Support; Government
  • 25 Aug 2014
  • News

The First Five Years: Raymond Hwang (MBA 2010)

people will experience significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
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