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Show Results For
- All HBS Web
(90)
- News (21)
- Research (20)
- Multimedia (2)
- Faculty Publications (4)
- 01 Mar 2008
- News
Join in the Centennial
provides a schedule for the event, a list of speakers, and an online registration form. Global Outreach Events April 3, 2008 HBS Club of France Professor Robert S. Kaplan April 5, 2008 HBS Association of Boston Dean Jay Light April 9,... View Details
- 01 Dec 2011
- News
At Your Service
notes Frei, the UPS Foundation Professor of Service Management. Morriss, the cofounder and managing director of the Concire Leadership Institute, which advises managers in the public, private, and nonprofit sectors, says that as... View Details
- Web
Podcast - HBS Online
Entrepreneurial Mindset 18 NOV 2024 | The Parlor Room Harvard Business School Professor Christina Wallace joins host Chris Linnane to explore the intersection of marketing and entrepreneurship, highlighting why an entrepreneurial mindset... View Details
- Web
What Others Are Saying - Institute For Strategy And Competitiveness
Journal (UK) “Mr Porter and Ms Teisberg have written a profound and powerful critique of America's health-care system. It deserves to be read widely. And probably will be.” — The Economist “One Harvard professor says it's time to redefine... View Details
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Involved Videos Books Value-Based Health Care Delivery – Measuring and Managing Costs The Value-Based Health Care Delivery (VBHCD) initiative, led by Harvard Business School professors Michael Porter and Robert Kaplan, engages with... View Details
- Web
2018 Symposium - Race, Gender & Equity
Work Symposium. Laura Morgan Roberts has served on the faculties of Harvard Business School and Antioch University’s Graduate School of Leadership and Change. Robin Ely is Diane Doerge Wilson Professor of Business Administration and... View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Business School professors Michael Porter and Robert Kaplan, engages with leading health care providers in the U.S. and around the world to measure and manage patient-level costs over complete cycles of care for a variety of medical... View Details
- Web
Management Training Program: 1945 - 1955 | Baker Library
of a working group and interaction between groups, always in specific situations." (1) One class focused on the Hawthorne experiments, then under the direction of HBS Professor Elton Mayo. The famous study,... View Details
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
also dramatically reduces the number of layers between the CEO and first-line staff. I know many extremely effective executives, including Mayo Clinic CEO John Noseworthy and Medtronic CEO Omar Ishrak, who have more than 18 direct reports... View Details
Keywords: by Bill George
- Web
Digital Exhibits | Baker Library
1924-1933 In the 1920s, Elton Mayo, a professor of Industrial Management at HBS, and his protégé Fritz J. Roethlisberger led a landmark study of workers at Western Electric's Hawthorne Works plant. Graphs,... View Details
- 01 Jun 2007
- News
Power Trip
School’s Leadership Initiative. But there’s another way to assess business success, as found in the pages of Paths to Power: How Insiders and Outsiders Shaped American Business Leadership. Mayo (MBA ’88) is the book’s coauthor, with HBS... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details
- 15 Nov 2011
- First Look
First Look: November 15
Purchase this case:http://cb.hbsp.harvard.edu/cb/product/412045-PDF-ENG Michael Lester at Lachlan Consulting Anthony J. Mayo and Joshua D. MargolisHarvard Business School Case 412-041 Michael Lester, a consultant with Lachlan, was... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),... View Details
- 01 Dec 2013
- News
Faculty Books
Faculty Research HBS Working Knowledge offers a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their web links. Unspoken Cues: Encouraging Morals without Mandates Associate Professor... View Details
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
Executive, a theoretical treatise regarded as one of the foundational classics of organizational behavior. Barnard was strongly influenced by other researchers at HBS—most notably Elton Mayo and Fritz... View Details
Keywords: by Martha Lagace
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
U.S. consumers more power over decisions related to health care. Those who advocate consumer-driven health care - including conference chair Professor Regina E. Herzlinger - believe that shifting control of health-care purchasing... View Details
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational Behavior Unit at the Harvard Business... View Details
Keywords: All Industries
- 10 Nov 2020
- News
Learning to Fight
Eventually, he found a treatment trial at the Mayo Clinic that was testing a new combination of chemotherapy and high-dose radiation. Slowly, Susan’s tumor began to shrink, until there was nothing left but scar tissue. Although she would... View Details
Keywords: April White