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Publications

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  • All HBS Web  (275)
    • News  (82)
    • Research  (143)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (67)

Show Results For

  • All HBS Web  (275)
    • News  (82)
    • Research  (143)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (67)
← Page 4 of 275 Results →
  • Research Summary

Overview

My research seeks to understand and improve service integration across specialized professions and organizations. A critical idea driving my research is that work is becoming more dynamic, complex and interconnected, particularly for work that addresses difficult... View Details
Keywords: Organization Behavior; Health Care Delivery; Team Effectiveness; Organizational Learning
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

devoted much attention to the subject of selling and marketing, but relatively little to salespeople until the 1990s. Why the initial neglect? What rekindled renewed interest in the peddler? A: It's as if Arthur Miller's Death of a Salesman (1949) cast a shadow over... View Details
Keywords: by Sean Silverthorne; Retail
  • December 2003 (Revised March 2005)
  • Background Note

Who is a Professional?

By: Ashish Nanda
Many occupations lay claim to professional status. Business executives, social workers, musicians, sportsmen, and academics describe their occupations as "professions". Office assistants call themselves "administrative professionals". Obviously, not all occupations... View Details
Keywords: Status and Position; Jobs and Positions; Service Industry
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Nanda, Ashish. "Who is a Professional?" Harvard Business School Background Note 904-047, December 2003. (Revised March 2005.)
  • September 2023
  • Case

The Rise and Fall of FTX

By: Aiyesha Dey, Jonas Heese, Joseph Pacelli and Max Hancock
In November 2022, Sam Bankman-Fried's multi-billion-dollar crypto exchange, FTX, collapsed, wiping out investors and throwing the crypto industry into disarray. As FTX's founder and CEO, Bankman-Fried developed a reputation for his unerring business sense and... View Details
Keywords: Cryptocurrency; Crime and Corruption; Financial Statements; Misleading and Fraudulent Advertising; Insolvency and Bankruptcy; Corporate Governance; Governing Rules, Regulations, and Reforms; Failure; Restructuring; United States; Hong Kong; Bahamas
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Dey, Aiyesha, Jonas Heese, Joseph Pacelli, and Max Hancock. "The Rise and Fall of FTX." Harvard Business School Case 124-014, September 2023.
  • February 2013
  • Supplement

The Pritzker Architecture Prize: Building Value (B)

By: Mukti Khaire and Eleanor Kenyon
The case provides a history of the architectural profession and the Pritzker Prize and also describes the role of prizes in validating innovations and making them acceptable and valuable in creative industries. By providing their imprimatur, coveted Prizes with good... View Details
Keywords: Architecture; Innovation; History; Valuation; United States
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Khaire, Mukti, and Eleanor Kenyon. "The Pritzker Architecture Prize: Building Value (B)." Harvard Business School Supplement 813-131, February 2013.
  • February 2013
  • Case

The Pritzker Architecture Prize: Building Value (A)

By: Mukti Khaire and Eleanor Kenyon
The case provides a history of the architectural profession and the Pritzker Prize and also describes the role of prizes in validating innovations and making them acceptable and valuable in creative industries. By providing their imprimatur, coveted Prizes with good... View Details
Keywords: Architecture; Value Drivers; Innovation; History; United States
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Khaire, Mukti, and Eleanor Kenyon. "The Pritzker Architecture Prize: Building Value (A)." Harvard Business School Case 813-124, February 2013.

    Rakesh Khurana

    Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

    Professor... View Details

    Keywords: executive search
    • 2014
    • Article

    Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries

    By: Michael I. Norton and Francesca Gino
    Three experiments explored the impact of mourning rituals after losses—of loved ones, lovers, and lotteries—on mitigating grief. Participants who were directed to reflect on past rituals or who were assigned to complete novel rituals after experiencing losses reported... View Details
    Keywords: Loss; Practice; Emotions
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    Norton, Michael I., and Francesca Gino. "Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 266–272.
    • April 13, 2021
    • Article

    Misinformation about Science in the Public Sphere

    By: Dietram A. Scheufele, Andrew J. Hoffman, Liz Neely and Czerne M. Reid
    This is an introduction to a special issue on a colloquium of the National Academies of Sciences, Engineering, and Medicine titled, “Advancing the science and practice of science communication: Misinformation about science in the public sphere.” This event was the... View Details
    Keywords: Knowledge Dissemination; Communication Strategy; Science; Information
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    Scheufele, Dietram A., Andrew J. Hoffman, Liz Neely, and Czerne M. Reid. "Misinformation about Science in the Public Sphere." Proceedings of the National Academy of Sciences 118, no. 15 (April 13, 2021).
    • Research Summary

    A Hippocratic Oath for Management

    By: Nitin Nohria

    The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society.  In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

    • 2014
    • Contribution

    Entrepreneurship in Emerging Markets: Contextual Intelligence for the Study of Two Thirds of the World's Population

    By: Tarun Khanna
    In this paper, I review the concept of "institutional voids" that provides a way to understand the structure of emerging markets. These voids impede would-be buyers from getting together with would-be sellers, and hence compromise the functioning of markets.... View Details
    Keywords: Emerging Markets; Entrepreneurship
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    Khanna, Tarun. "Entrepreneurship in Emerging Markets: Contextual Intelligence for the Study of Two Thirds of the World's Population." Contribution to Multidisciplinary Insights from New AIB Fellows. Vol. 16, edited by Jean J. Boddewyn, 221–238. Research in Global Strategic Management. Bingley, UK: Emerald Group Publishing, 2014.
    • 2022
    • Article

    Open or Closed? Your Mind, Your Decision!

    By: Gerald Zaltman
    The marketing profession faces challenging times. The shelf life for decisions and the half-life of the knowledge used, are becoming shorter and shorter while the problems addressed are becoming messier. Fortunately, the emergence of what I call the “prosthetic age” is... View Details
    Keywords: Marketing; Information; Cognition and Thinking; Innovation and Invention
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    Zaltman, Gerald. "Open or Closed? Your Mind, Your Decision!" Special Issue on Reflections of Eminent Marketing Scholars. Foundations and Trends® in Marketing 16, nos. 1-2 (2022): 300–307.
    • March 2016 (Revised January 2023)
    • Teaching Note

    Carla Ann Harris at Morgan Stanley

    By: Lakshmi Ramarajan
    This case follows Carla Ann Harris, an African-American executive on Wall Street, from her childhood to the eve of her 20th year at Morgan Stanley. In addition to her professional identity as an investment banker, Harris is also an accomplished gospel singer, an... View Details
    Keywords: Decision Choices and Conditions; Identity; Personal Development and Career; Success; Values and Beliefs; Social Entrepreneurship; Financial Services Industry
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    Ramarajan, Lakshmi. "Carla Ann Harris at Morgan Stanley." Harvard Business School Teaching Note 416-040, March 2016. (Revised January 2023.)
    • 2011
    • Working Paper

    The 'IKEA Effect': When Labor Leads to Love

    By: Michael I. Norton, Daniel Mochon and Dan Ariely
    In a series of studies in which consumers assembled IKEA boxes, folded origami, and built sets of Legos, we demonstrate and investigate the boundary conditions for what we term the "IKEA effect&"—the increase in valuation of self-made products. Participants saw their... View Details
    Keywords: Investment; Labor; Resource Allocation; Valuation
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    Norton, Michael I., Daniel Mochon, and Dan Ariely. "The 'IKEA Effect': When Labor Leads to Love." Harvard Business School Working Paper, No. 11-091, March 2011.
    • 2016
    • Book

    Building the Future: Big Teaming for Audacious Innovation

    By: Amy C. Edmondson and Susan Salter Reynolds
    Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
    Keywords: Teaming; Innovation; Leadership; Groups and Teams; Innovation and Invention
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    Edmondson, Amy C., and Susan Salter Reynolds. Building the Future: Big Teaming for Audacious Innovation. Berrett-Koehler Publishers, 2016.

      Building the Future: Big Teaming for Audacious Innovation

      Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
      • March 2009 (Revised August 2010)
      • Case

      The Posse Foundation: Implementing a Growth Strategy

      The Posse Foundation selected high-potential, non-traditional students to attend selective colleges as part of a group of 10 from the same city. The organization had developed an ambitious growth plan, but because it focused on the most selective colleges, the pool of... View Details
      Keywords: Diversity; Higher Education; Social Entrepreneurship; Growth and Development Strategy; Corporate Social Responsibility and Impact; Personal Development and Career; Partners and Partnerships; Nonprofit Organizations; Education Industry
      Citation
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      Childress, Stacey M., and Andrea Michelle Alexander. "The Posse Foundation: Implementing a Growth Strategy." Harvard Business School Case 309-056, March 2009. (Revised August 2010.)
      • 09 Mar 2011
      • Working Paper Summaries

      Accounting Scholarship That Advances Professional Knowledge and Practice

      Keywords: by Robert S. Kaplan; Education
      • 19 Feb 2010
      • Working Paper Summaries

      The Evolution of Science-Based Business: Innovating How We Innovate

      Keywords: by Gary P. Pisano

        Monique Burns Thompson

        Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

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