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Publications

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  • Program

Developing Yourself as a Leader—Virtual

in their professional development and map out an aspirational plan to take their role and responsibilities to the next level—even if that "level" is lateral Top-performing and high-potential individuals with 5-15 years of experience in... View Details
  • 16 Feb 2016
  • First Look

February 16, 2016

frog design, LUMA Institute), we have developed a semester long, cross-disciplinary, “doing” course that presents students with a conceptual framework for a human-centered innovation process and provides them with tools for engaging in... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

application processing line, totaling nearly 600,000 observations of individuals completing work at a given step in the process. We find that productivity on the current task is most impacted by experience on the same day, but the... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

questions and concerns. Placing value only on getting things right the first time, organizations are unable to take the risks necessary to improve and evolve. By contrast, firms that put a premium on what Edmondson calls execution-as-learning focus not so much on how a... View Details
Keywords: Martha Lagace
  • Program

Aligning Strategy and Sales

companies with go-to-market and business development efforts, as well as leaders of those portfolio companies Attendance by multiple company representatives will foster teamwork and amplify the program's impact. Because the process of... View Details
  • Program

Driving Corporate Performance

Summary Corporate performance is about much more than financial results. How can your organization align its structures, systems, talent, and processes to execute a winning strategy? In Driving Corporate Performance, you will consider the... View Details
  • 08 Dec 2015
  • First Look

December 8, 2015

and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
  • Web

Help - Alumni

Help Account Information 66ms Frequently Asked Questions HBS Account & Login HarvardKey Login HBS Email Two-step verification (Duo) Spam Email & Phishing Profile Updates & Subscriptions LinkedIn Alumni Directory Directory Mapping Alumni... View Details
  • Research Summary

Overview

By: Roberto Verganti
Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details
Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

top of their license and training can substantially reduce the costs of care without adversely impacting outcomes. Cost measurement begins by mapping all the processes involved in patient care for a... View Details
  • 2008
  • Article

Industrial Specialization and Regional Clusters in the Ten New EU Member States

By: Orjan Solvell, Christian H.M. Ketels and Goran Lindqvist
Purpose—The purpose of this paper is to provide an analysis of regional concentration patterns within ten new European Union (EU) member states, EU10, and make comparisons with EU15 and the US economy.
Design/methodology/approach—Industrial... View Details
Keywords: Geographic Location; Policy; Employment; Industry Clusters; Industry Structures; European Union; United States
Related
  • 01 Feb 2023
  • Blog Post

How I Spent My HBS 2+2 Deferral: Jada Haynes

The HBS 2+2 program is a deferred admission process for current students in their final year of study, either in college or a full-time master’s degree program. If you are admitted through 2+2, you work for two to four years in a field of... View Details
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

Ethnography. Observing prospects performing the job you hope to improve or replace can be extremely insightful. You may find hacks they would never tell you about in an interview or discover a whole new set of problems in their process. Emotional journaling or mapping.... View Details
Keywords: by Julia Austin
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care View Details
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

To improve any business, managers need to understand how much it costs to produce a profitable product. It seems a simple task, but the process of securing and analyzing the data can be incredibly complex and organizationally taxing. In... View Details
Keywords: by Sarah Jane Gilbert
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

deal. Map the relationships among those on your all-party map by assessing the informal as well as the formal decision and governance processes. For example, to improve the odds of your ultimate target... View Details
Keywords: by Martha Lagace
  • Web

2023 Reunion Presentations - Alumni

measure of company returns but are deeply flawed. We propose an alternative measure that isolates operational performance from financial engineering, titled Core Operating Shareholders Returns (COSRs). In the process of disentangling... View Details
  • Web

Technology & Innovation - Faculty & Research

driver of wealth creation and economic growth. Partnerships to foster the translational processes from public research organizations, such as universities and hospitals, to private firms are a policy tool that has attracted increased... View Details
  • 08 Nov 2013
  • HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

"waterfall" method in which each step of the process is completed in turn by a separate worker. By sharing mistakes across the process, the customer and project team members benefit individually and collectively from increased... View Details
Keywords: by Julia Hanna; Computer