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    • News  (159)
    • Research  (187)
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Show Results For

  • All HBS Web  (470)
    • People  (1)
    • News  (159)
    • Research  (187)
    • Multimedia  (1)
  • Faculty Publications  (74)
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  • 14 Jul 2009
  • First Look

First Look: July 14

participation in OS arises as the optimal decision of profit-maximizing firms, and (2) OS and P firms may (or may not) coexist in equilibrium. Firms decide their type and investment in R&D and sell packages composed of a primary good... View Details
Keywords: Martha Lagace
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Case 412-044 The mission of the Global Business School Network (GBSN) is to strengthen business education for the developing world. The organization was transitioning out of its start-up phase and wants to shift its focus from capacity... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

contacts, and incompatible with the structures of large multinationals. Local Company Politics: A Proposal Authors:Ray Fisman and Eric Werker Periodical:Capitalism and Society 2, no. 1 (March 2007) Abstract Corrupt politicians, and poor government more generally, are... View Details
Keywords: Martha Lagace
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

as their primary revenue constraint. In some settings, like fast food, migration will impact this talent access mainly by increasing the general pool of local workers. In other settings, like computer programmers, employment-based visas... View Details
Keywords: by Rachel Layne
  • Teaching Interest

Overview

By: Regina E. Herzlinger
Course Requirements

Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.

Career Focus

For... View Details
Keywords: Healthcare; Healthcare Industry; Healthcare Innovation; Healthcare Costs; Healthcare Operations; Healthcare Organizations; Healthcare Startups; Healthcare Technology; Healthcare Ventures
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

or silent killers. We call them silent killers because while everyone knows about them and they are discussed in private where it is safe, they are not discussible publicly with senior management. The fact that a company's people are seen as a universal strength... View Details
Keywords: by Martha Lagace
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they are connected to through their... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

findings suggest that overbilling is an important alternative manipulation tool in hospitals. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53299 Healthy Business? Managerial Education and Management in Healthcare By:... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2009
  • First Look

First Look: September 1

considerations guiding financial reporting. Financial reports produced under the positive theory of GAAP would also generate information useful for equity valuation, but equity valuation is not predicted to be the primary objective... View Details
Keywords: Martha Lagace
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

neighborhoods. Communities with flourishing illicit cannabis markets suffer a host of associated problems, including high incarceration rates (often exacerbated by prosecutorial bias), violence as the primary means of dispute resolution... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

changing the tax laws to render tax-free those capital gains earned on stock held for ten years or more. Shann Turnbull suggested the need for education in “new organizational forms” such as “Network Governance” that are currently “mostly... View Details
Keywords: by James Heskett
  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Citation
Educators
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Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

questions, questions that students assume primary responsibility for discussing. There is no assumption that there is always a right answer. Rather the emphasis is on the quality of analyses and thought processes employed in coming up... View Details
Keywords: by James Heskett; Education
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

expanding its business-cleaning offerings to new markets to match new demands and unmet needs. Zoom removed time limits from basic accounts for primary school educators who now need to use its... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 27 Sep 2016
  • First Look

September 27, 2016

development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial skills. Unlike other segments of higher education, the... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders, as managers and senior leaders of restaurant groups and the... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 30 Sep 2009
  • Research & Ideas

Harvard and HBS: The Next 100 Years

forefront of business education. As it contemplates how to educate future business leaders, it should aspire to go beyond just teaching students to make a living or be the best at their professions; HBS must create leaders who have the... View Details
Keywords: Education
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

had settled on a candidate nor the candidates’ vote shares. This suggests that voters who shift to another candidate are influenced by other types of information, such as media coverage of the campaign or personal discussions. Debates failed to persuade even young and... View Details
Keywords: by Danielle Kost
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

causes greater happiness. In this chapter, we have two primary aims. First, we review the evidence linking charitable behavior and happiness. We present research from a variety of samples (adults, children, and primates) and methods... View Details
Keywords: Sean Silverthorne
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