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  • All HBS Web  (1,813)
    • People  (1)
    • News  (290)
    • Research  (1,282)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (666)

Show Results For

  • All HBS Web  (1,813)
    • People  (1)
    • News  (290)
    • Research  (1,282)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (666)
← Page 4 of 1,813 Results →
  • 15 Apr 2019
  • News

Why Anxious Customers Prefer Human Customer Service

  • June 2009
  • Article

Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals

By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Film Entertainment; Demand and Consumers; Renting or Rental; Power and Influence; Prejudice and Bias; Online Technology; Motion Pictures and Video Industry
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Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals." Management Science 55, no. 6 (June 2009): 1047–1059.
  • 2007
  • Working Paper

Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals

By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the... View Details
Keywords: Internet and the Web; Decision Choices and Conditions; Attitudes; Conflict and Resolution; Emotions; Film Entertainment; Cognition and Thinking; Entertainment and Recreation Industry
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Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals." Harvard Business School Working Paper, No. 07-099, June 2007. (Revised July 2007, December 2007, April 2008, September 2008, January 2009.)
  • Research Summary

Superfluous Choices and the Persistence of Preference

Superfluous choices are unnecessary choice steps that could be removed without affecting the final choice context and outcome. They are introduced in this article in order to study the mere effects of consumer participation. Superfluous choices have no immediate impact... View Details
  • 12 Sep 2018
  • News

Preferring to read print over digital books

  • 2010
  • Working Paper

Preference Intensities and Risk Aversion in School Choice: A Laboratory Experiment

By: Flip Klijn, Joana Pais and Marc Vorsatz
We experimentally investigate in the laboratory two prominent mechanisms that are employed in school choice programs to assign students to public schools. We study how individual behavior is influenced by preference intensities and risk aversion. Our main results show... View Details
Keywords: Decision Choices and Conditions; Education; Marketplace Matching; Risk and Uncertainty; Behavior; Personal Characteristics
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Klijn, Flip, Joana Pais, and Marc Vorsatz. "Preference Intensities and Risk Aversion in School Choice: A Laboratory Experiment." Harvard Business School Working Paper, No. 10-093, April 2010.
  • December 2021
  • Article

Auctioneers Sometimes Prefer Entry Fees to Extra Bidders

By: Jiafeng Chen and Scott Duke Kominers
We investigate a market thickness–market power tradeoff in an auction setting with endogenous entry. We find that charging admission fees can sometimes dominate the benefit of recruiting additional bidders, even though the fees themselves implicitly reduce competition... View Details
Keywords: Entry; Reserve Prices; Entry Fees; Auctions; Design
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Chen, Jiafeng, and Scott Duke Kominers. "Auctioneers Sometimes Prefer Entry Fees to Extra Bidders." Art. 102737. International Journal of Industrial Organization 79 (December 2021).
  • June 1989
  • Article

Two-Sided Matching with Incomplete Information about Others' Preferences

By: A. E. Roth
Citation
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Roth, A. E. "Two-Sided Matching with Incomplete Information about Others' Preferences." Games and Economic Behavior 1, no. 2 (June 1989): 191–209.
  • September 1976 (Revised June 1977)
  • Background Note

Assessing Certainty Equivalents by Assessing Preference for Consequences

By: Paul A. Vatter
Keywords: Mathematical Methods; Decision Making
Citation
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Vatter, Paul A. "Assessing Certainty Equivalents by Assessing Preference for Consequences." Harvard Business School Background Note 177-038, September 1976. (Revised June 1977.)

    Hoping for the Worst? A Paradoxical Preference for Bad News

    Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the... View Details
    • 31 May 2007
    • Working Paper Summaries

    Extremeness Seeking: When and Why Consumers Prefer the Extremes

    Keywords: by John T. Gourville & Dilip Soman
    • 2018
    • Working Paper

    Corporate Bond Liquidity: A Revealed Preference Approach

    By: Sergey Chernenko and Adi Sunderam
    Citation
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    Chernenko, Sergey, and Adi Sunderam. "Corporate Bond Liquidity: A Revealed Preference Approach." Working Paper, March 2018.
    • Article

    Naturals and Strivers: Preferences and Beliefs about Sources of Achievement

    By: Chia-Jung Tsay and Mahzarin R. Banaji
    To understand how talent and achievement are perceived, three experiments compared the assessments of "naturals" and "strivers." Professional musicians learned about two pianists, equal in achievement but who varied in the source of achievement: the "natural" with... View Details
    Keywords: Prejudice and Bias; Perception; Judgments; Success; Competency and Skills
    Citation
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    Tsay, Chia-Jung, and Mahzarin R. Banaji. "Naturals and Strivers: Preferences and Beliefs about Sources of Achievement." Journal of Experimental Social Psychology 47, no. 2 (March 2011): 460–465.
    • April 2018
    • Article

    The Power of Voice in Stimulating Morality: Eliciting Taxpayer Preferences Increases Tax Compliance

    By: Cait Lamberton, Jan-Emmanuel De Neve and Michael I. Norton
    Decisions about paying taxes represent one of the most common moral quandaries faced by citizens. In the present research, we argue that taxpayer compliance can be raised by increasing “voice”: allowing taxpayers to express non-binding preferences about the way their... View Details
    Keywords: Morality; Public Policy; Ethics; Moral Sensibility; Taxation; Policy; Attitudes; Governance Compliance
    Citation
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    Lamberton, Cait, Jan-Emmanuel De Neve, and Michael I. Norton. "The Power of Voice in Stimulating Morality: Eliciting Taxpayer Preferences Increases Tax Compliance." Special Issue on Marketplace Morality. Journal of Consumer Psychology 28, no. 2 (April 2018): 310–328.
    • Article

    Money, Time, and the Stability of Consumer Preferences

    By: Leonard Lee, Michelle Lee, Marco Bertini, Gal Zauberman and Dan Ariely
    Citation
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    Lee, Leonard, Michelle Lee, Marco Bertini, Gal Zauberman, and Dan Ariely. "Money, Time, and the Stability of Consumer Preferences." Journal of Marketing Research (JMR) 52, no. 2 (April 2015): 184–189.
    • 1972
    • Chapter

    Individual and Organizational Correlates of Pay System Preference

    By: Michael Beer
    Citation
    Related
    Beer, Michael. "Individual and Organizational Correlates of Pay System Preference." In Managerial Motivation and Compensation: A Selection of Readings, edited by Henry L. Tosi, Robert J. House, and Marvin D. Dunnette. Michigan State University, Graduate School of Business Administration, Division of Research, 1972.
    • 2016
    • Working Paper

    Import Competition, Heterogeneous Preferences of Managers, and Productivity

    By: Claudia Steinwender and Cheng Chen
    Citation
    Related
    Steinwender, Claudia, and Cheng Chen. "Import Competition, Heterogeneous Preferences of Managers, and Productivity." Working Paper, December 2016.
    • 13 Jul 2012
    • Working Paper Summaries

    De Gustibus non est Taxandum: Theory and Evidence on Preference Heterogeneity and Redistribution

    Keywords: by Benjamin Lockwood & Matthew Weinzierl
    • Article

    On the Revelation of Preferences for Public Goods

    By: Jerry R. Green and Jean-Jacques Laffont
    Citation
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    Green, Jerry R., and Jean-Jacques Laffont. "On the Revelation of Preferences for Public Goods." Journal of Public Economics 8, no. 1 (August 1977): 79–93.
    • July 1982 (Revised March 1984)
    • Background Note

    Why Preference Curves are Useful for Risky Decisions

    By: David E. Bell
    Keywords: Mathematical Methods; Decision Making
    Citation
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    Related
    Bell, David E. "Why Preference Curves are Useful for Risky Decisions." Harvard Business School Background Note 183-030, July 1982. (Revised March 1984.)
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