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- All HBS Web (374)
- Faculty Publications (38)
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- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
everything—there is still a need for humans to keep engaged and intervene, if needed." The researchers found that 18 percent of multitasking events involved reading emails, 9.5 percent replying to emails, 7.5 percent making phone calls, 7... View Details
Keywords: by Jay Fitzgerald
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
more important than previously thought, says Ariel D. Stern, an assistant professor of business administration at Harvard Business School, where she is the Hellman Faculty Fellow in the Technology and Operations Management Unit. “Product... View Details
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
negotiator who doesn't have either an explicit understanding about emotions, or is highly intuitive about the process." Negotiating In The NFL Wasynczuk (HBS MBA '83) should know—he served as chief operating officer for the New... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
marketing was dreadful, and its finances would have collapsed had it not been for CFO Fred Anderson’s work. The world of computers was dominated by Microsoft, especially after the introduction of its breakthrough product, Windows 95, in August of 1995. Apple went... View Details
Keywords: by Dina Gerdeman
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53681 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By: Buell, Ryan W., Ethan Porter, and Michael I. Norton... View Details
Keywords: Sean Silverthorne
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
http://ssrn.com/abstract=1727508 Cases & Course Materials Harvard Business School Case 711-464 Vodafone in Japan (A) Despite a rough start in the Japanese telecom market, by late 2003, Vodafone seemed to have weathered the storm, largely based on the strength of... View Details
Keywords: Sean Silverthorne
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
operated this way or felt this way. Many are relieved to hear the condition has a name." Harvard is fertile ground for HNAPs, too. DeLong plans to make his book required reading in the second year courses on Authentic Leadership and... View Details
Keywords: by Kim Girard
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
of action? A: The hacking incident was probably the last straw in a rather long line of issues. Sooner or later, Google had to stand up for its principles. They have always been at odds internally as to whether or not being in China, View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case about a leader of a US company... View Details
Keywords: by Dina Gerdeman
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
innovative product's inherently disruptive nature, the incumbent inevitably tries to morph the product to fit into its existing processes and values. It alters the innovation to enhance its appeal to core customers and fit within its View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
But when I began to research a broader range of measures including investment, phone calls, tourism, and immigration, I found that, surprisingly, the average extent of globalization is only 10 percent. For example, for every dollar of... View Details
Keywords: by Martha Lagace
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
Uzbek energy and gas to India in particular. So, how can a job-creating infrastructure be created efficiently to reverse the country's precipitous decline? First, leverage existing successes. Roshan, for example, is a rags-to-riches mobile View Details
Keywords: by Tarun Khanna
- 11 Oct 2006
- Research & Ideas
U.S. Tops Business Competitiveness Index 2006
higher levels in the future," according to the report. Among the dozens of variables analyzed are production process sophistication, per capita Internet and cell phone use, intensity of local competition, financial market... View Details
Keywords: by Sean Silverthorne
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
money” is not always a convincing pitch for cities. “The reality is, 80 percent of a city’s operating budget is people,” says Weiss. “When you say, ‘save money,’ what they hear is ‘lay off people.’ That doesn’t mean it shouldn’t be done... View Details
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
change; be resilient; and make every decision based on whether or not it's good for the business." If you take the extra time to staff the best people rather than operate in the interests of expediency, you'll save yourself trouble... View Details
Keywords: by Martha Lagace
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
you think back before smart phones and tablets, shopping on line was much less convenient. Today online shopping is omnipresent. Now as we have our discussion, I can use my smartphone to order tonight's dinner and a necktie for the... View Details