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- Faculty Publications (39)
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- All HBS Web (353)
- Faculty Publications (39)
- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
- Web
Help - Alumni
Operations at 617-495-6207, or email gifts@hbs.edu , for further information about crediting. How can I view my giving history? You can view recent giving history by logging in on the Alumni Home Page . Then click on the “My HBS” tab... View Details
- Web
Contact Us
cpd@hbs.edu Phone 1.617.495.6232 Hours of Operation Mon - Fri, 8:30am - 5:00pm Follow Us On LinkedIn Insights & Advice In-Office, Remote, or Hybrid: Strategies for Success 08 JUL 2025 Whether you work from... View Details
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
When American companies move pieces of their operations overseas—often because manufacturing and labor costs are much cheaper—they run the risk of moving the expertise, innovation, and new growth opportunities just out of their reach as... View Details
- Web
Finance - Faculty & Research
Finance Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students September 2025 Article Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in... View Details
- 31 Jul 2012
- First Look
First Look: July 31
whether improvements to firm operational efficiency aggravate or alleviate the impact of disruptions. Improved operational efficiency may leave firms more exposed when a disruption occurs, or it may improve... View Details
Keywords: Carmen Nobel
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
the role that your product might fill in the future. If you were coming up with a new restaurant reservation system, this may involve a phone conversation with the party needing a reservation and having you do the actual booking for them,... View Details
Keywords: by Julia Austin
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
and antipathy, having bounced from one private equity owner to another four times, ran deep. The strategy demanded that Stavros deeply engage with the operations to discover pain points, like inefficient delivery routes and wasted scrap... View Details
Keywords: by Avery Forman
- Web
Africa - Global
Urban Economic Development led by Prof. Macomber. The event saw over 20 attendees engage in a lively discussion. New Research on the Region July 2025 Article Accounting Review Digital Lending and Financial Well-Being: Through the Lens of Mobile View Details
- Web
South Asia - Global
September 2025 Article Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko Harigaya, Grady Killeen and... View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
case:https://hbsp.harvard.edu/product/118090-PDF-ENG Harvard Business School Case 718-486 AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century By the 1930s, AT&T dominated the American... View Details
Keywords: Dina Gerdeman
- Web
Research - Global
Research September 2025 Article Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko Harigaya, Grady... View Details
- Web
Faculty & Research - Business & Environment
Faculty & Research Faculty & Research September 2025 Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko... View Details
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
people who were not well-matched to their roles. “Particularly after they raised their second round of funding, they really struggled to find the right financial folks to come in, the right operational folks, and even at the level of the... View Details
Keywords: by Pamela Reynolds
- Web
Faculty & Research - Global
Nairobi Office Singapore Office Tel Aviv Office New Research September 2025 Article Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in... View Details
- 01 Jun 2023
- News
In Full Flower
“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
Diamond began attending genealogy conferences and became a regular at his local library, which had a vast collection of telephone books. His paternal grandparents’ names were relatively unique, so he called everyone he found who shared their surnames. “My View Details
- 01 Mar 2024
- News
Game On
It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
- Web
Alumnae Circles - Alumni
mindful of this distinction. LEADERSHIP Volunteers are integral to Alumnae Circles operations. While HBS staff support the Circles program, it would not exist without its dedicated volunteer leaders. We are grateful to our current Circles leadership for keeping the... View Details
- 22 Nov 2023
- News
So You Want to Join a Startup
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details