Pharmacy - Publications - Faculty & Research

06 Sep 2005
Research & Ideas

When Product Variety Backfires

Traditional wisdom teaches that brands win market share by offering a wide variety of products, increasing the chance of appealing to a wider variety of customers. But how happy are you when trying to find a head cold remedy at the View Details

Keywords: by Poping Lin; Consumer Products

30 Jul 2013
First Look

First Look: July 30

occupancy, providing a "spillover" effect. We find that the effects of inpatient workload on LOS spillover across patient types, which we theorize results from most inpatients, regardless of type, utilizing the same shared resources (e.g., View Details

Keywords: Anna Secino

03 Mar 2009
First Look

First Look: March 3, 2009

social resources, and to the literature on entrepreneurship in general, and new venture growth in particular. A Blueprint for Pharmacy Benefits Managers to Increase Value Authors:William Shrank, Michael E. Porter, Sachin H. Jain, and... View Details

Keywords: Martha Lagace

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

drugs for chronic conditions—from pharmacies to a combination of direct mail and telephone. The idea was that if you have a chronic condition, you're in a replenishment mode. You have to fill the prescription regularly over a number of... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

19 May 2015
First Look

First Look: May 19

their own telehealth efforts. Moreover, the move had to be considered in light of other initiatives the company had recently embarked on, such as marketing its platform to pharmacy chains, targeting large employers, and selling kiosks... View Details

Keywords: Sean Silverthorne

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

04 Oct 2016
First Look

October 4, 2016

looking to exit the market. While Seha's mission was to build diagnostic, hospital, and pharmacy chains in Egypt, Azab had not been planning to enter the hospital market until he further expanded the diagnostic labs. In late 2014, Azab... View Details

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

several distributors purposely suppressed supply to profiteer, further increasing prices. In response, the government took full control of the production and distribution of face masks. It halted mask exports and rationed and distributed them through View Details

Keywords: by Doug J. Chung; Health

13 Dec 2006
Research & Ideas

Improving Public Health for the Poor

models? A: I am writing a case on Farmacias Similares, a pharmacy chain in Mexico aimed at the low-income sector. Any medicine on its shelf is at least 30 percent cheaper than in traditional drugstores. It also has a medical clinic next... View Details

Keywords: by Martha Lagace; Health

11 Apr 2017
First Look

First Look at New Research, April 11

industry. The case takes a historical look at the structure of the retail pharmacy industry and the changing nature of rivalry among competitors. The case examines how CVS was able to surpass the long-time industry leader, Walgreens, and... View Details

28 Apr 2009
First Look

First Look: April 28, 2009

tilted towards old age than annuities. Several advantages of this are discussed, including some that may explain why tontines have proven popular with consumers in the past. Download the paper: http://www.hbs.edu/research/pdf/09-121.pdf PublicationsWhere Is the View Details