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  • All HBS Web  (2,290)
    • People  (4)
    • News  (242)
    • Research  (1,723)
    • Events  (9)
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Show Results For

  • All HBS Web  (2,290)
    • People  (4)
    • News  (242)
    • Research  (1,723)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (918)
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  • 01 Sep 2010
  • News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain... View Details
Keywords: Retail Trade; Water Transportation; Transportation
  • 11 Oct 2022
  • News

Righting the Ship

creating one that did. The plan he assembled had three parts. The first was addressing the performance of CIP division managers by rating their execution performance. Here, Stuckey held fast to the familiar: an academic grading chart. If... View Details
Keywords: Maureen Harmon
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 Jun 2013
  • News

Lesson Plans

do I help weak performers improve quickly? How do I coach our strongest performers to become even stronger? —Lauren Moore Park (MBA 2011) Principal-in-Residence, Achievement... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Mar 2004
  • News

Reforming Company Boards

Solutions for Better Corporate Governance (Bloomberg Press) emphasizes accountability, transparency, performance measurement, and a strong system of checks and balances in its practical approach to reform. Why did you write this book?... View Details
Keywords: Corporate Services
  • 22 Aug 2016
  • News

The Future of GE

advances in data collection and analysis to, for example, improve jet engine performance and fuel efficiency. “Everybody who joins G.E. is going to learn to code,” Immelt said. “We hire 4,000 to 5,000... View Details
  • 30 Oct 2020
  • News

Billion-Dollar Valuations and Exits for Harvard-born Startups

2012. WHOOP, founded by Harvard College students at the i-lab in 2012, announced this week that it has raised a $100M Series E round at a valuation of more than $1 billion. "We will continue to make WHOOP the best product experience for measuring and View Details
  • 01 Mar 2013
  • News

A United Front

embraced new technologies and new approaches, hiring sports scientists on his staff and adopting new ways of both measuring and improving the performances of players. That sounds straightforward, but if you... View Details
Keywords: Sean Silverthorne; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 01 Mar 2008
  • News

Lessons from Private Equity

firms are the management arsenals of many public companies — strategic due diligence, blueprints for action, tying compensation to performance — but they are not applied with sufficient consistency, rigor, or thoroughness. In short, what... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services; Securities, Commodities, and Other Financial Investments; Finance; Management
  • 01 Jun 2005
  • News

Transforming the IRS

traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? Performance measures have an enormous... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 24 Apr 2014
  • News

A game-changer for migrant students

that Curiel performed during his second year at HBS and now incorporates The RFDF Stock Exchange, an online platform that offers migrant students scholarships for college, online courses in business and finance, and fellowships for... View Details
  • 01 Mar 2012
  • News

Social Investing Pioneers

high-quality transactions to the United States to demonstrate the promise of this instrument,” Palandjian adds. “Social impact bonds have the potential to improve social outcomes at reduced taxpayer expense; shift View Details
Keywords: Roger Thompson; Funds, Trusts, and Other Financial Vehicles; Finance; Social Assistance; Health, Social Assistance
  • 01 Sep 2017
  • News

Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up

Believin’”—shows that people who channel their nervous energy into excitement are more successful at tasks than those who remain anxious or try to calm themselves. Something as simple as saying “I’m so excited” before singing Journey can measurably View Details
Keywords: April White; Publishing Industries (except Internet); Information
  • 20 Mar 2018
  • News

Seeing a Way Forward

Daphne Leger (MBA 2012), director of continuous improvement for Mexico-based social enterprise salauno, uses her business savvy to bring affordable eye care to those who most need it. “I firmly believe that business has a key role to play... View Details
  • 01 Apr 1999
  • News

Q & A: Confronting New Technologies: When Doing Right Is Wrong

focus instead on improving the performance of existing products - what I call sustaining technologies. For this reason, good companies have little difficulty succeeding in sustaining innovation - even... View Details
  • 01 Mar 2009
  • News

Health Care a Top Priority at HBS

that focus on health care and health-care delivery. Simply put, we want to improve the performance of global health care and make an impact on the industry worldwide.” Related Links Model Patient View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Dec 2011
  • News

What HBS Learned from West Point

“Knowing—competence—is obviously important if you want to lead,” says Snook, who came to HBS in 2002 after over 22 years in the military. “No matter what your occupation, you can always improve your knowledge. But with leadership, we know... View Details
Keywords: military education; National Security and International Affairs; Government
  • 01 Dec 2020
  • News

AI Enhances Diagnostic Care

A radiologist and technician at Misr Radiology Center review images taken of a patient and discuss protocol for a brain PET/MRI exam. “AI has improved workflow through higher efficiency and has helped us deliver more personalized care,... View Details
Keywords: Jennifer Gillespie
  • 01 Feb 2002
  • News

Replicating Toyota's Success

Spear focused on the company's approach to solving problems and noticed the conscious way Toyota's managers involve employees in this process, even to the point of leaving a production line at suboptimal performance so that workers could... View Details
Keywords: Machinery Manufacturing; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Mar 2007
  • News

Faculty Books

approaches to poverty alleviation. Leading academics and corporate, nonprofit, and public-sector managers discuss how businesses, NGOs, and government organizations can use business solutions to improve the lot of the world’s poorest 3... View Details
Keywords: Administration of Economic Programs; Government; Management of Companies and Enterprises; Management
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