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- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
One thing that stuck with Pete Stavros from the dinner-table conversations of his youth was that capitalism seemed fundamentally broken for his father, who earned an hourly wage working construction. The incentive was not there for Stavros’ dad and his View Details
Keywords: by Avery Forman
- September 2024 (Revised March 2025)
- Case
Epic: The Future of Health Information Technology
By: Regina E. Herzlinger and Brian L. Walker
How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Electronics Industry; Information Technology Industry
Herzlinger, Regina E., and Brian L. Walker. "Epic: The Future of Health Information Technology." Harvard Business School Case 325-028, September 2024. (Revised March 2025.)
- August 2014 (Revised August 2015)
- Supplement
Opening the Valve: From Software to Hardware (B)
By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (B)." Harvard Business School Supplement 415-016, August 2014. (Revised August 2015.)
- 29 Jan 2008
- First Look
First Look: January 29, 2008
http://www.hbs.edu/research/pdf/08-048.pdf The Private Equity Advantage: Leveraged Buyout Firms and Relationship Banking Authors:Victoria Ivashina and Anna Kovner Abstract This paper examines the impact of leveraged buyout firms' bank... View Details
Keywords: Martha Lagace
- 06 Jun 2024
- Research & Ideas
How Younger Immigrants Gain an Edge in American Business
specific age when they arrived—was a critical factor determining their success in school, work, and beyond. Younger immigrants—with the right support and clear paths to education and employment—outperform their older peers decades down... View Details
Keywords: by Rachel Layne
- 26 Jun 2012
- First Look
First Look: June 26
data from a large law firm, we examine the influence of demographic match with workgroup superiors and workgroup peers on attorneys' likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and... View Details
Keywords: Sean Silverthorne
- 06 Jul 2016
- Research & Ideas
The Truth About Authentic Leaders
talking points. Ibarra’s second critique of authentic leaders is that they are often locked into a rigid sense of themselves, much like their immature teenage selves. This is the antithesis of authentic leaders, who are constantly developing themselves to increase... View Details
Keywords: by Bill George
- June 2022 (Revised January 2023)
- Case
Buurtzorg
By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Healthcare; Best Practices; Best Practices Transfer; Flat Organization; Self-Managed Organizations; Self-Managed Teams; Organizational Learning; Knowledge Management; Learning; Management Practices and Processes; Human Resources; Communication; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Groups and Teams; Networks; Health Industry; Netherlands; Europe
Bernstein, Ethan, Tatiana Sandino, Joost Minnaar, and Annelena Lobb. "Buurtzorg." Harvard Business School Case 122-101, June 2022. (Revised January 2023.)
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
asynchronous and virtual interactions can be influenced by peer training relationships, drawing “tangible benefits for patients many years later,” suggesting such relationships continue to pay off for a long... View Details
- 28 Mar 2016
- Research & Ideas
What's a Boss Worth?
multiplicative,” says Stanton. “If you have a better boss on a team, you get more out of each individual worker.” “These results suggest the most important peer is your supervisor” As a consequence, it may be tempting to assign more... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
Entrepreneurial Leader: Peer Assessment.” Both are being prepared for launch in summer 2016. The team included Applegate; Janet Kraus, entrepreneur-in-residence; and Tim Butler, Senior Fellow and Senior Advisor to Career and Professional... View Details
Keywords: by HBS Working Knowledge
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
relationships and can leverage those. On the downside, the distance from colleagues and work friends is experienced as a possibly demotivating loss. Value collaboration and teamwork. There is also the issue that over the next 18 to 24... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- December 2023
- Teaching Note
Buurtzorg
By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
- 17 May 2011
- First Look
First Look: May 17
individual performance-based compensation, building a theoretical framework predicting more prominent use of team-based, seniority-based, and flatter compensation. We argue that compensation is strategic not only in motivating and attracting the worker being... View Details
Keywords: Sean Silverthorne
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
research effort in which we carefully examined more than 200 well-established management practices as they were employed over a ten-year period by 160 companies. Our findings took us quite by surprise. Most of the management tools and techniques we studied had no... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
conflict-related deaths. This result is similar to that documented in cross-country studies. In addition, the relationship with poverty and geography is similar for deaths caused by the insurgents and deaths caused by the state.... View Details
Keywords: Martha Lagace
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
experience. A new book by Sandra Sucher and Shalene Gupta examines trust at the institutional level. That is, it looks at relationships between a business organization and its stakeholders, including employees. As they put it, “to... View Details
Keywords: by James Heskett
- Research Summary
Overview
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
- 13 Aug 2021
- Research & Ideas
Managers, Here’s How to Bond with New Hires Remotely
firm, since about 75 percent of the interns typically accept offers to join the company. But the firm’s leadership wondered if remote work would change all of that. Would the interns be able to build ties with their peers and supervisors?... View Details
Keywords: by Lane Lambert