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  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

in press Journal of Experimental Psychology: General Pseudo-Set Framing By: Barasz, Kate, Leslie John, Elizabeth A. Keenan, and Michael I. Norton Abstract—Pseudo-set framing—arbitrarily grouping items or tasks together as part of an... View Details
Keywords: Carmen Nobel
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

specific age when they arrived—was a critical factor determining their success in school, work, and beyond. Younger immigrants—with the right support and clear paths to education and employment—outperform their older peers decades down... View Details
Keywords: by Rachel Layne
  • 26 Jun 2012
  • First Look

First Look: June 26

by a public health organization are randomly allocated to four groups. Agents in the control group receive a standard volunteer contract often offered for this type of task, whereas agents in the three treatment View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than in separate evaluation and on... View Details
Keywords: Carmen Nobel
  • June 2022 (Revised January 2023)
  • Case

Buurtzorg

By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Healthcare; Best Practices; Best Practices Transfer; Flat Organization; Self-Managed Organizations; Self-Managed Teams; Organizational Learning; Knowledge Management; Learning; Management Practices and Processes; Human Resources; Communication; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Groups and Teams; Networks; Health Industry; Netherlands; Europe
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Bernstein, Ethan, Tatiana Sandino, Joost Minnaar, and Annelena Lobb. "Buurtzorg." Harvard Business School Case 122-101, June 2022. (Revised January 2023.)
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

multiplicative,” says Stanton. “If you have a better boss on a team, you get more out of each individual worker.” “These results suggest the most important peer is your supervisor” As a consequence, it may be tempting to assign more... View Details
Keywords: by Michael Blanding; Service
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

the study cleanly about inequality as opposed to pre-existing beliefs about certain groups in society. More respondents, about 41 percent, chose to explain the species with lower achievement levels as lacking effort, compared to 34... View Details
Keywords: by Michael Blanding; Education
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

surveys for patients referred to specialists with whom a PCP had at least one year of overlap in those formative groups to those physicians who didn’t overlap with each other from those early years. They also looked at a subgroup who... View Details
Keywords: by Rachel Layne; Health
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

bad) looks like at scale and possibly a nice brand for your resume. Startups can offer a chance to do all the things that can be either a blessing or a curse depending on your interests. You may miss out on having peers to collaborate... View Details
Keywords: by Julia B. Austin
  • December 2023
  • Teaching Note

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
Keywords: Health Care and Treatment; Employee Relationship Management; Knowledge Dissemination; Knowledge Management; Management Practices and Processes; Organizational Design; Organizational Structure; Groups and Teams; Learning; Health Industry; Netherlands
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Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Teaching Note 124-059, December 2023.
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

study. “Just seeing this race for the sake of it. And so we wanted to write a paper to help slow it down and just think through the risks and harms.” While the paper had already been reviewed by Google and submitted for peer review... View Details
Keywords: by Scott Van Voorhis; Technology
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

influence of stewards and creators in the organization, so neither group always wins; (3) cultivate people who have credibility with both creators' and stewards and can help resolve conflicts; (4) use peer... View Details
Keywords: Martha Lagace
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

person. As prior research has shown, this type of envy can be toxic in the workplace, stifling worker productivity, leading employees to behave less cooperatively, interfering with group cohesion, and making people feel more justified in... View Details
Keywords: by Dina Gerdeman
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

products were grouped in 241 “style-colors'' and sizes. When the allocators received a recommendation from an interpretable algorithm, they often overruled it based on their own intuition. But when the same allocators had a recommendation... View Details
Keywords: by Rachel Layne
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

it with their employees. In the study’s most disturbing finding, employee wages actually dropped an average of 2 percent (again relative to peer firms) in the two years following the buyout. “It seems essentially all of the pie is going... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 08 Apr 2014
  • First Look

First Look: April 8

dead wrong. And when the rules failed, the reason was always the same: Companies trip up when they try to attract large volumes of customers without understanding (1) the strength of mutual attraction among various customer groups and (2)... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

well in some aspects of the job but not in others. Avoid creating a system that plays favorites or denies people the opportunity to improve. Tie rewards clearly to performance. Ideally, this should be done at both the individual and group... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

how these management skills can be acquired through peer networks, the researchers partnered with the Indian Software Product Industry Roundtable (iSPIRIT), a think tank that promotes the growth of Indian software product companies. The... View Details
Keywords: by Dina Gerdeman
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

report to you. But unless you manage the context in which your team resides, there's no way that your team can be successful. So you have to understand the political dynamics, you have to understand how to build a network with peers and... View Details
Keywords: by Carmen Nobel
  • 16 Oct 2012
  • First Look

First Look: October 16

accountability reports can be used to determine whether and how those reports create or destroy value for shareholders and other constituencies. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1934322   Working PapersUnder-Savers Anonymous: Evidence... View Details
Keywords: Sean Silverthorne
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