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  • All HBS Web  (362)
    • People  (2)
    • News  (147)
    • Research  (140)
    • Multimedia  (1)
  • Faculty Publications  (33)

Show Results For

  • All HBS Web  (362)
    • People  (2)
    • News  (147)
    • Research  (140)
    • Multimedia  (1)
  • Faculty Publications  (33)
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  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line... View Details
Keywords: by Jill Avery and Richard Edelman
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

independently from the way it chooses to compete in product markets. Some companies have gone further. Consider the case of GE Medical Systems (GEMS), the division that Jeffrey Immelt built up between 1997 and 2000 before he was tapped to... View Details
Keywords: by Pankaj Ghemawat
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 08 Oct 2013
  • First Look

First Look: October 8

countless incremental fixes-attacking fraud, reducing errors, enforcing practice guidelines, making patients better "consumers," implementing electronic medical records-but none have had much impact. It's time for a... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

performing costly medical procedures. And that’s a problem, argues Senior Fellow Robert S. Kaplan, the Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. “It becomes obvious that you can make the... View Details
Keywords: by Michael Blanding; Health
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

occupations are more likely to bequeath their corpses to medical research than those in male-dominated occupations. “There's a lot of discussion in the field of donation on how to morally increase the supply.” The finding is important... View Details
Keywords: by Carmen Nobel; Education; Health
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

things like making machine parts and medical implantations. Still, the printers were large, unreliable, and expensive. Starting around 2011 the revolution began. 3-D printers began to shrink, grow in quality, and become considerably less... View Details
Keywords: by Michael Blanding; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies; Medical Devices & Supplies
  • 15 Feb 2000
  • Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

at its upper end." Christensen sees the same pattern in health care. Sophisticated procedures and treatments, along with an abundance of highly trained professionals, have combined to drive costs out of sight. Today's general hospital, View Details
Keywords: by Staff; Health
  • 29 Sep 2015
  • First Look

September 29, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric View Details
Keywords: Sean Silverthorne
  • 08 Nov 2017
  • Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

Gun Deaths, which was published in the Proceedings of the National Academy of Sciences. Expanding the waiting period policy to all 50 US states would prevent more than 900 additional gun homicides per year, the study says. Making people pause before they can take View Details
Keywords: by Dina Gerdeman
  • 18 Jul 2018
  • Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

the first patent for the medical use of the herb. “This knowledge had been locked in their home country for decades, if not centuries, and now these skilled ethnic migrants were able to transfer the... View Details
Keywords: by Michael Blanding; Health; Food & Beverage; Accounting
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

must get out and meet customers on their home turf—in their homes, on job sites, in their offices. Here the CEO has to set an example. AG Lafley, CEO of Procter & Gamble, reinstituted consumer home... View Details
Keywords: by John Quelch
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

Medicine program allows patients to record their blood pressure at home and share readings with their medical providers in real time. A year and a half after launching the program, the health system’s... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

matching system for New England, correcting public school choice programs in New York and Boston, and tackling markets for new medical residents, economists, and lawyers. That same year, Christine L. Exley and Elena Battles launched a... View Details
Keywords: by Carmen Nobel; Retail
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

self-quarantine in sometimes unsafe home environments, anxiety about the virus and re-openings, and disconnection from treatment all are triggers and will contribute to substantial increases in substance use disorder (SUD) cases,... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 08 Apr 2016
  • Research & Ideas

How to Hire a Millennial

schedules, with the opportunity to work from home on more than just an occasional basis. These preferences have helped fuel the rise of the “gig economy” and the rapid growth of companies like HourlyNerd, which plays matchmaker between... View Details
Keywords: by Joseph Fuller
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution given the historical roots of... View Details
Keywords: by Roger Thompson; Health
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

of hospitals rather than a more holistic view of the sector. "We need [talented managers in] hospices and retail clinics and nursing homes and skilled nursing facilities and biotech, medical devices, and... View Details
Keywords: by Paul Guttry; Health; Education
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

The credit crunch and subsequent collapse of the nonprime mortgage market claimed many victims, including hundreds of thousands of low- and moderate-income Americans who lost their homes and savings. Today, regulators and policymakers are... View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and service providers; developers and manufacturers of high-cost pharmaceuticals and View Details
Keywords: by Jim Heskett; Health
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