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- All HBS Web (142)
- Faculty Publications (34)
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- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
discovered that the error was made a year before when it had reconfigured a scanner to improve doctors’ ability to see blood flow in the brain. More than 200 patients had suffered the same fate, receiving up to eight times the normal dose... View Details
- 31 Oct 2014
- Op-Ed
Ebola’s Call To Arms About Disaster Preparedness
disease threat materializes. For example, hospitals are the first line of defense in an outbreak. Yet the number of patients that our hospitals can manage with extreme cases is extraordinarily low. We have only four bio containment units... View Details
- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
Medicare recipients who are admitted to a hospital end up back at the hospital in less than a month. Studies have shown that the frequency of those repeat stays could be reduced drastically if a doctor or nurse followed up with patients a... View Details
- 29 May 2014
- Research & Ideas
Research Symposium 2014
intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to foster a workplace culture of open... View Details
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not... View Details
Keywords: Sean Silverthorne
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
officers spent 30 to 60 minutes with frontline workers involved in the processes of a particular unit. In addition, they held open communication forums related to patient safety. After generating a list of issues from these two... View Details
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
encouraged and instructed teens how to safely dispose of unused prescription medications in their homes. “Several thousand teens participated online or watched replays,” Langford says. SUD treatment providers are also searching for ways to alleviate barriers to View Details
- 08 Nov 2010
- Research & Ideas
How to Fix a Broken Marketplace
Roth discusses these and other markets in his reflective paper What Have We Learned from Market Design?, which draws from decades of his fieldwork. In the paper, published in 2008 and updated in September 2010, Roth discusses how issues of thickness, congestion, and... View Details
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management literature about agile... View Details
Keywords: Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54331 forthcoming American Economic Journal: Economic Policy Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending By: Cutler, David, Jonathan... View Details
Keywords: Sean Silverthorne
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
increased by 0.75 percentage points, increasing sales dispersion. Calibrating conventional inventory-ordering models, we show that to respond optimally to the observed increase in dispersion, the retailer would need to increase its cycle and View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
results. Some time ago, the Mayo Clinic decided to focus on the priority of reducing the amount of time patients wait to be seen. As a result, today you can get a Mayo Clinic diagnosis within 24 hours. For anxious View Details
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
practice. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52649 Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending By: Cutler, David, Jonathan Skinner, Ariel Dora... View Details
Keywords: Carmen Nobel
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54036 August 23, 2018 NEJM Catalyst Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost By: French, Katy, Barbra Bryce Speer, Alexis B. Guzman, Tayab... View Details
Keywords: Dina Gerdeman
- 12 Jul 2016
- First Look
July 12, 2016
fundamentally change the trajectory of a broken system. The bundled payment model, in contrast, triggers competition between providers to create value where it matters—at the individual patient level—and puts health care on the right... View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
expertise affirmation as a dimension of psychological safety is a promising avenue through which to integrate positive identity with existing theory on interpersonal collaboration. Psychological safety is... View Details
Keywords: Martha Lagace
- 30 Oct 2007
- First Look
First Look: October 30, 2007
Changing Context of Pharmaceutical Risk Mitigation Author:Arthur A. Daemmrich Periodical:Pharmacy in History 49, no. 2 (2007): 61-75 Abstract In the wake of Vioxx, Avandia, and other recent prominent cases of drugs found to cause side effects after marketing, the View Details
Keywords: Sean Silverthorne
- 14 Dec 2020
- Research & Ideas
What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?
uncovered by Cohen’s team apply to the coronavirus vaccines? The short answer: Yes, and the more rushed the approval process, the more likely patients will experience side effects from these drugs, Cohen says. We asked Cohen to discuss... View Details
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
played a key role in driving performance improvement. Q: How will you take this work further? What are your next steps? A: The ideas here have been an interest of ours for some time. For instance, one of us (Michael) has written a case study about a View Details
Keywords: by Martha Lagace
- 29 Apr 2014
- First Look
First Look: April 29
stories (the ability to communicate the data to users), and safety (preparation for severe weather, including using social media). Now he has questions about how much to invest in the declining but still important television business; how... View Details
Keywords: Sean Silverthorne