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  • All HBS Web  (3,039)
    • People  (3)
    • News  (343)
    • Research  (2,313)
    • Events  (8)
    • Multimedia  (17)
  • Faculty Publications  (1,665)
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  • October 2021 (Revised February 2022)
  • Case

upGrad: Delivering Career Outcomes Online: Degree by Degree

By: John J-H Kim, Anjali Raina and Rachna Chawla
In August 2021, the founders of upGrad, the latest unicorn in the Indian higher education online space, were deciding how to best use the funds to execute on their ambitious growth plans. Ronnie Screwvala, Mayank Kumar and Phalgun Kompalli had envisioned upGrad as an... View Details
Keywords: Unicorns; COVID-19 Pandemic; Higher Education; Internet and the Web; Spending; Growth and Development Strategy; Education Industry; India
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Kim, John J-H, Anjali Raina, and Rachna Chawla. "upGrad: Delivering Career Outcomes Online: Degree by Degree." Harvard Business School Case 322-054, October 2021. (Revised February 2022.)
  • 2022
  • Working Paper

Passing the Mic: Career and Firm Outcomes of Executive Interactions

By: Wei Cai, Ethan Rouen and Yuan Zou
We exploit a unique feature of conference calls to study one type of interaction among executives—directly inviting colleagues to respond to analysts’ questions. We find that the frequency of initiating interaction is positively associated with an executive’s ability,... View Details
Keywords: Conference Calls; CEO Succession; Executive Interactions; Promotion; Interpersonal Communication; Personal Development and Career; Retention
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Cai, Wei, Ethan Rouen, and Yuan Zou. "Passing the Mic: Career and Firm Outcomes of Executive Interactions." Harvard Business School Working Paper, No. 22-069, May 2022.
  • January 2023
  • Teaching Note

Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care

By: Robert S. Kaplan
This Teaching Note was prepared to aid classroom instructors in the use of "Brigham and Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care," HBS Case No. 122-010. View Details
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Kaplan, Robert S. "Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care." Harvard Business School Teaching Note 123-059, January 2023.
  • September 1999
  • Article

Preference Reversals between Joint and Separate Evaluations of Outcomes

By: C. K. Hsee, G. F. Loewenstein, S. Blount-Lyons and M. H. Bazerman
Keywords: Outcome or Result
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Hsee, C. K., G. F. Loewenstein, S. Blount-Lyons, and M. H. Bazerman. "Preference Reversals between Joint and Separate Evaluations of Outcomes." Psychological Bulletin 125 (September 1999): 576–90.
  • October 1992
  • Article

The Effect of Agents and Mediators on Negotiation Outcomes

By: M. H. Bazerman, M. A. Neale, K. L. McGinn, E. J. Zajac and Y. M. Kim
Keywords: Negotiation; Outcome or Result
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Bazerman, M. H., M. A. Neale, K. L. McGinn, E. J. Zajac, and Y. M. Kim. "The Effect of Agents and Mediators on Negotiation Outcomes." Organizational Behavior and Human Decision Processes 53, no. 1 (October 1992): 55–73. (Reprinted in T. Connolly, H.R. Arkes and K.R. Hammond (Eds.), Judgement and Decision Making: An Interdisciplinary Reader, Cambridge University Press, 2nd edition, 1996, 3rd edition, 2000.)
  • July 2015
  • Article

Preparatory Power Posing Affects Nonverbal Presence and Job Interview Outcomes

By: Amy J.C. Cuddy, Caroline A. Wilmuth, Andy J. Yap and Dana R. Carney
We tested whether engaging in expansive (vs. contractive) "power poses" before a stressful job interview—preparatory power posing—would enhance performance during the interview. Participants adopted high-power (i.e., expansive, open) poses or low-power (i.e.,... View Details
Keywords: Power Posing; Social Evaluation; Nonverbal Behavior; Presence; Posture; Behavior; Job Interviews
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Cuddy, Amy J.C., Caroline A. Wilmuth, Andy J. Yap, and Dana R. Carney. "Preparatory Power Posing Affects Nonverbal Presence and Job Interview Outcomes." Journal of Applied Psychology 100, no. 4 (July 2015): 1286–1295.
  • January 2007
  • Article

Impact of Cardiac Intraoperative Precursor Events on Adverse Outcomes

By: Daniel R. Wong, David F. Torchiana, Thomas J. Vander Salm, Arvind K. Agnihotri, Richard Bohmer and Imtiaz S. Ali
Keywords: Health; Outcome or Result
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Wong, Daniel R., David F. Torchiana, Thomas J. Vander Salm, Arvind K. Agnihotri, Richard Bohmer, and Imtiaz S. Ali. "Impact of Cardiac Intraoperative Precursor Events on Adverse Outcomes." Surgery 141, no. 6 (January 2007): 715–22.
  • March–April 2017
  • Article

Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources

By: Prithwiraj Choudhury
Prior research has established a relation between intra-firm mobility and innovation outcomes at distributed organizations. The literature has also uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas... View Details
Keywords: Organizational Structure; Innovation and Invention; Resource Allocation
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Choudhury, Prithwiraj. "Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources." Organization Science 28, no. 2 (March–April 2017): 339–354.
  • October 2023
  • Case

Houghton Mifflin Harcourt: A Curriculum Provider Puts Itself on the Hook for Student Outcomes

By: John J-H Kim, Derek C. M. van Bever, Michael Norris and Max Hancock
Jack Lynch, CEO of Houghton Mifflin Harcourt (HMH) since 2017, was leading the company’s transformation from a legacy textbook publisher to a digital-first student outcomes provider, which earned subscription revenue from digital products and curriculum. In 2023, HMH... View Details
Keywords: Edtech; Textbook; Publishing; Leading Change; Change Management; Transformation; Digital Transformation; Expansion; Business Strategy; Publishing Industry; Education Industry; United States
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Kim, John J-H, Derek C. M. van Bever, Michael Norris, and Max Hancock. "Houghton Mifflin Harcourt: A Curriculum Provider Puts Itself on the Hook for Student Outcomes." Harvard Business School Case 324-011, October 2023.
  • 8 Jan 2013
  • Other Presentation

Leadership Workshop: Strategy for Health Care Delivery: Outcomes Measurement

By: Michael E. Porter
Keywords: Health
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Porter, Michael E. "Leadership Workshop: Strategy for Health Care Delivery: Outcomes Measurement." Institute for Strategy and Competitiveness, Boston, MA, January 8, 2013.
  • 18 Jan 2011
  • Keynote Speech

Diversity Management Innovation: Leveraging Cultural Diversity for Better Outcomes

By: R. Ely
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Ely, R. "Diversity Management Innovation: Leveraging Cultural Diversity for Better Outcomes." 6th National Health Service Employers Equality & Diversity & Human Rights Conference, National Health Service (Great Britain), London, England, January 18, 2011.
  • 11 Dec 2006
  • Working Paper Summaries

Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process

Keywords: by Amy C. Edmondson, James R. Dillon & Kathryn S. Roloff
  • July 2014
  • Article

Smart Money? The Effect of Education on Financial Outcomes

By: Shawn A. Cole, Anna Paulson and Gauri Kartini Shastry
Household financial decisions are important for household welfare, economic growth and financial stability. Yet, our understanding of the determinants of financial decision-making is limited. Exploiting exogenous variation in state compulsory schooling laws in both... View Details
Keywords: Personal Finance; Investment; Decisions; Behavior; Financial Condition
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Cole, Shawn A., Anna Paulson, and Gauri Kartini Shastry. "Smart Money? The Effect of Education on Financial Outcomes." Review of Financial Studies 27, no. 7 (July 2014): 2022–2051.
  • August 17, 2016
  • Article

How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures

By: Kevin P. Shah, Tracy E. Spinks and Thomas W. Feeley
In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets for patient-centered outcomes, including provider-generated and patient-reported outcomes, at an accelerated pace. These comprehensive sets are... View Details
Keywords: Information Technology; Measurement and Metrics; Quality; Service Delivery; Health Care and Treatment; Health Industry; Texas
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Shah, Kevin P., Tracy E. Spinks, and Thomas W. Feeley. "How a Cancer Center Rapidly Developed Patient-Centered Outcome Measures." NEJM Catalyst (August 17, 2016).
  • 14 Jan 2014
  • Conference Presentation

Making the Right to Education Effective: Strategies, Constraints, Outcomes

By: Akshay Mangla
Citation
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Mangla, Akshay. "Making the Right to Education Effective: Strategies, Constraints, Outcomes." Hindu Centre for Politics and Public Policy, January 14, 2014.
  • Article

The Impact of COVID-19 on Small Business Outcomes and Expectations

By: Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca and Christopher Stanton
To explore the impact of COVID on small businesses, we conducted a survey of more than 5,800 small businesses between March 28 and April 4, 2020. Several themes emerged. First, mass layoffs and closures had already occurred—just a few weeks into the crisis. Second, the... View Details
Keywords: COVID-19; Stimulus; CARES Act; Health Pandemics; Small Business; Surveys
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Bartik, Alexander, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton. "The Impact of COVID-19 on Small Business Outcomes and Expectations." Proceedings of the National Academy of Sciences 117, no. 30 (July 28, 2020): 17656–66.
  • 2012
  • Report

Better Outcomes, Lower Costs: A Conversation with Dr. Atul Gawande

By: Mark R. Kramer
In the face of increasing health care costs and uncertainty about health care quality in the United States, community-based collective impact initiatives driven by regional funders offers a new way to improve patient outcomes at the local level. Collectively,... View Details
Keywords: Community Foundations; Health Outcomes; Health Care and Treatment; Quality; Cost Management; United States
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Kramer, Mark R. "Better Outcomes, Lower Costs: A Conversation with Dr. Atul Gawande." Report, FSG, 2012.
  • Article

Defining the Value Framework for Prostate Brachytherapy Using Patient-Centered Outcome Metrics and Time-Driven Activity-Based Costing

By: N.G. Thaker, T.J. Pugh, U. Mahmood, S. Choi, T.E. Spinks, N.E. Martin, T.T. Sio, R.J. Kudchadker, R. S. Kaplan, D.A. Kuban, D.A. Swanson, P.F. Orio, M.J. Zelefsky, B.W. Cox, L. Potters, T.A. Buchholz, T.W. Feeley and S.J. Frank
PURPOSE: Value, defined as outcomes over costs, has been proposed as a measure to evaluate prostate cancer (PCa) treatments. We analyzed standardized outcomes and time-driven activity-based costing (TDABC) for prostate brachytherapy (PBT) to define a value... View Details
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Thaker, N.G., T.J. Pugh, U. Mahmood, S. Choi, T.E. Spinks, N.E. Martin, T.T. Sio, R.J. Kudchadker, R. S. Kaplan, D.A. Kuban, D.A. Swanson, P.F. Orio, M.J. Zelefsky, B.W. Cox, L. Potters, T.A. Buchholz, T.W. Feeley, and S.J. Frank. "Defining the Value Framework for Prostate Brachytherapy Using Patient-Centered Outcome Metrics and Time-Driven Activity-Based Costing." Brachytherapy 15, no. 3 (May 2016): 274–282.
  • January 2008
  • Article

Prudence in Bargaining: The Effect of Uncertainty on Bargaining Outcomes

By: Lucy White
Keywords: Negotiation; Risk and Uncertainty; Outcome or Result
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White, Lucy. "Prudence in Bargaining: The Effect of Uncertainty on Bargaining Outcomes." Games and Economic Behavior 62, no. 1 (January 2008): 211–231.
  • December 2013
  • Article

To Reconcile Mission and Margin, Deliver Better Outcomes at Lower Costs

By: Robert S. Kaplan, Pamela Greenhouse and Anthony DiGioia
Citation
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Kaplan, Robert S., Pamela Greenhouse, and Anthony DiGioia. "To Reconcile Mission and Margin, Deliver Better Outcomes at Lower Costs." Orthopedics Today (December 2013).
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