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Show Results For
- All HBS Web
(153)
- News (14)
- Research (114)
- Multimedia (1)
- Faculty Publications (51)
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- Research Summary
Overview
By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
differences in outcomes among races, you can either believe there’s something that’s wrong with one of the groups—and that’s where a lot of people go, instead of seeing the data from an unbiased, data-driven lens. Think about the racial... View Details
Keywords: by Barbara DeLollis
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big financial nightmare.Rooting out... View Details
- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
how effective these online interventions are at shaping public health outcomes. The research team found that the average campaign shifted self-reported outcomes close to 1 percent of baseline estimates, and it cost about $3.41 to... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
updated. “The outcome that I would like to see is having more of an integrated approach,” she says. “They’re definitely complementary resources to inform and protect consumers from poor-quality service.” You Might Also Like: Company... View Details
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
Gallani, an assistant professor in the Accounting and Management Unit at Harvard Business School. How much those systems spur employees, however, may depend on how fair employees perceive them to be. “We have a tendency to attribute favorable View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
with a new name The ideas are feel good and to be desired but will fail in the market place which gives capital the primary (and therefore only) stake in the outcome of social human enterprise." Jan Fersubg said, "Whole Foods (an example... View Details
Keywords: by James Heskett
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Unless men embrace their role in eliminating gender bias and barriers, organizations and institutions will never leverage the value that women bring to the workplace. “Most positions of power are still held by men,” says Colleen Ammerman,... View Details
Keywords: by Kristen Senz
- 26 Jul 2016
- First Look
July 26, 2016
selfish intentions leading to desirable outcomes were presented jointly rather than separately (Experiment 1). Separate evaluation reduced the outcome bias even when... View Details
Keywords: Sean Silverthorne
- 08 May 2013
- Research & Ideas
A Company’s Evolving View of Gender Equity
time: from a logic of bias (women presented as victims of unequal treatment), to a logic of underrepresentation (women presented as stuck at lower levels of organizations), to a logic of work-family conflict (women's career advancement... View Details
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
information and suggestive evidence that these frictions are due to privacy norms. We do not find any significant differences in information frictions between female and male employees. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55156 How... View Details
Keywords: Dina Gerdeman
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
sourcing decisions. This paper examines how the scheduling of inspections risks introducing bias that erodes inspection quality by altering inspector stringency. In particular, we theorize that inspection results are affected by (a) the... View Details
Keywords: Sean Silverthorne
- April 2011
- Article
Why Leaders Don't Learn from Success
By: Francesca Gino and Gary P. Pisano
We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
- 30 Mar 2010
- First Look
First Look: March 30
outcomes were presented all at once. Observing the Gambler's Fallacy in the third condition suggests that the presentation of information over time is a significant antecedent of the bias. A second experiment demonstrated that, while the... View Details
Keywords: Sean Silverthorne
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
student as a DBA-- doctor of business administration--student.”) David Wittenberg was more to the point, arguing that it is not inadequate recruitment efforts that are producing disparate enrollments. “Let’s do everything in our power to improve View Details
- 03 Nov 2015
- First Look
November 3, 2015
may vary across research settings. Our results illustrate how researchers can use our framework to critically evaluate and compare a growing body of ERPs. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48124 Expertise vs. View Details
Keywords: Sean Silverthorne
- March 2011 (Revised April 2011)
- Exercise
The Future of BioPasteur
By: Giovanni Gavetti and Francesca Gino
The purpose of this exercise is to let students experience a few biases that can be deleterious to strategic decision-making. In particular, students are induced to fall into a confirmatory trap, and to experience other biases such as anchoring and sampling bias.... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Outcome or Result; Groups and Teams; Prejudice and Bias; Strategy
Gavetti, Giovanni, and Francesca Gino. "The Future of BioPasteur." Harvard Business School Exercise 711-508, March 2011. (Revised April 2011.)
- September 2004
- Article
Rational Overoptimism (and Other Biases)
Rational agents with differing priors tend to be overoptimistic about their chances of success. In particular, an agent who tries to choose the action that is most likely to succeed, is more likely to choose an action of which he overestimated, rather than... View Details
Keywords: Prejudice and Bias; Decision Choices and Conditions; Performance Expectations; Outcome or Result; Opportunities; Risk and Uncertainty; Failure; Success; Management Analysis, Tools, and Techniques; Personal Characteristics; Values and Beliefs; Ethics
Van den Steen, Eric J. "Rational Overoptimism (and Other Biases)." American Economic Review 94, no. 4 (September 2004): 1141–1151.
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
research shows health outcomes are poorer in impoverished neighborhoods that border wealthier areas. In terms of the haves, people aware of their higher status tend to be more selfish, entitled, and scornful, creating a psychological... View Details