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  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

team's composition may change at any given moment. Teaming, she says, is essential to organizational learning. She elaborates on this concept in her new book, Teaming: How Organizations Learn, Innovate, and Compete in the View Details
Keywords: Re: Amy C. Edmondson
  • 12 Apr 2007
  • Working Paper Summaries

From Manufacturing to Design: An Essay on the Work of Kim B. Clark

Keywords: by Sylvain Lenfle & Carliss Y. Baldwin; Manufacturing
  • 17 Mar 2010
  • Working Paper Summaries

Conceptual Foundations of the Balanced Scorecard

Keywords: by Robert S. Kaplan
  • 2007
  • Chapter

Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals

By: Michael Beer and Niclas Adler
The gap between theory and practice has been of concern to both practitioners and academics, yet other than pleas to close the gap with more accessible writing by academics and more interest in research by practitioners few systematic efforts have been made to close... View Details
Keywords: Transformation; Knowledge Management; Management; Goals and Objectives; Performance Effectiveness; Performance Improvement; Practice; Research and Development; Social and Collaborative Networks; Theory; Value; United States
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    Christopher T. Stanton

    Christopher Stanton is Marvin Bower Associate Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton's research streams focus on personnel economics, organizational economics, labor markets, and entrepreneurship. His MBA... View Details

    • April 2007 (Revised November 2007)
    • Case

    Bankinter: Growing Through Small and Medium Enterprises

    Surveys the overall sequence of processes needed for the success of a strategy based on customer analytics. In particular, it charts the formulation and implementation of this strategy by a Spanish bank that decided to expand into the Small and Medium Enterprises (SME)... View Details
    Keywords: Customer Relationship Management; Data and Data Sets; Knowledge Acquisition; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Segmentation; Banking Industry; Spain
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    • 28 Jun 2007
    • Working Paper Summaries

    Alignment in Cross-Functional and Cross-Firm Supply Chain Planning

    Keywords: by Santiago Kraiselburd & Noel Watson
    • 18 Dec 2019
    • Book

    6 Skills That Wise Companies Harness for World-Changing Innovation

    Unit. From practical wisdom to action The book expands on the authors’ original theory that companies build organizational knowledge by turning tacit knowledge, which people... View Details
    Keywords: by Kristen Senz
    • 25 Aug 2015
    • First Look

    First Look Tuesday

    Psychological Framework of Unethical Behavior at Work By: Moore, C., and F. Gino Abstract—Many of the scandalous organizational practices that have come to light in the last decade-rigging LIBOR, misselling payment protection insurance,... View Details
    • Article

    Mission-Driven Governance

    By: Raymond Fisman, Rakesh Khurana and Edward Martenson

    The purpose of this paper is to provide a useful, easily applied theory of governance performance. The existing model is fundamentally adversarial, rooted in the paradigm of principal-agent conflict. At its base is an image of governance as a never-ending struggle... View Details

    Keywords: Corporate Governance; Governing and Advisory Boards; Knowledge Management; Standards; Mission and Purpose; Organizational Change and Adaptation; Performance Effectiveness; Performance Evaluation
    Related
    • 2011
    • Other Unpublished Work

    Aligning Collective Production with Demand: Evidence from Wikipedia

    Economic markets align supply and demand through prices. However, many social phenomena lack pricing to inform producers about consumer demand. This can lead to the over- or under-production of certain goods and services. In this paper, I propose a social mechanism... View Details
    Keywords: Demand and Consumers; Supply and Industry
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    • April 2009
    • Journal Article

    Perspectives on the Productivity Dilemma

    By: Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman and Sidney G. Winter
    For more than a century, operations researchers have recognized that organizations can increase efficiency by adhering strictly to proven process templates, thereby rendering operations more stable and predictable. For several decades, researchers have also recognized... View Details
    Keywords: Learning; Innovation and Invention; Knowledge Use and Leverage; Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Improvement; Performance Productivity; Adaptation
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    • Teaching

    Overview

    Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
    • 26 Sep 2023
    • Book

    Digital Strategy: A Handbook for Managing a Moving Target

    knowledge that is in turn capable of explaining the new digital realities by leveraging existing strategy theories and tools and cultivating new ones. As such, our endeavor turns into a wonderful opportunity... View Details
    Keywords: by Dina Gerdeman; Information Technology; Technology
    • 28 Sep 2010
    • First Look

    First Look: September 28, 2010

    positively related to performance when teams are dispersed geographically, have less human capital, or are faced with particularly complex tasks. Our findings offer insight for theory and practice into how accessing stored View Details
    Keywords: Sean Silverthorne
    • 20 Nov 2014
    • Working Paper Summaries

    Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

    Keywords: by Asli M. Coplan & Geoffrey Jones
    • 03 Jan 2011
    • Research & Ideas

    Most Popular Articles of 2010

    dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this page relate to improving work... View Details
    Keywords: by Staff
    • 07 Jun 2011
    • First Look

    First Look: June 7

    at both the senior management and director levels affect corporate philanthropic contributions. We also find that organizational structure constrains the philanthropic influence of board members, but not senior managers, a result that is... View Details
    Keywords: Sean Silverthorne
    • 29 Mar 2013
    • Working Paper Summaries

    Entrepreneurs, Firms, and Global Wealth since 1850

    Keywords: by Geoffrey G. Jones
    • 18 Apr 2000
    • Research & Ideas

    Learning in Action

    those that do not, and share their findings throughout the organization. The learning that CALL collects forms a vast repository of knowledge — the Army's institutional memory — which can be drawn on as needed. This collection and... View Details
    Keywords: by David A. Garvin