Publications

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16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

From another viewpoint, sustainable competitive advantage is diminishing because, increasingly, firms can locate plants anywhere, and call on human, financial, and other resources without regard for locale. How is organizational View Details

Keywords: by Staff

Program

Leading Change and Organizational Renewal

Summary Market-leading organizations must constantly innovate, adjust to new business conditions, and seize opportunities before competitors do. Focused on leading organizational change, this program explores how to create a nimble... View Details

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

foundations with formal boards and designated roles and responsibilities. Now there is a wide range of foundations that are emerging. At one end of the continuum are nonprofit foundations that act as little more than legal shells to hold... View Details

Keywords: by Mallory Stark

2002
Chapter

Organizational Technology: Technological Change, Ambidextrous Organizations and Organizational Evolution

By: M. Tushman and W. Smith

Keywords: Organizational Change and Adaptation; Organizational Design; Technological Innovation

2015
Book

Leading Sustainable Change: An Organizational Perspective

By: Rebecca Henderson, Ranjay Gulati and Michael Tushman

The business case for acting sustainably is becoming increasingly compelling—reducing our global footprint to sustainable levels is the defining issue of our times, and it is one that can only be addressed with the active participation of the private sector. However,... View Details

2014
Other Teaching and Training Material

Marketing Reading: Sales Force Design and Management

By: Doug J. Chung and Das Narayandas

This Core Curriculum Reading introduces students to (1) the importance of sales force design in implementing organizational strategy, and (2) the role of sales force management in linking structures and processes to behaviors. The material combines theoretical... View Details

Keywords: Sales Budget; Sales Compensation; Sales Cycle; Sales Force Management; Sales Forces; Sales Management; Sales Operations; Sales Organization; Sales Planning; Sales Strategy

2019
Chapter

Quantitative and Qualitative Methods in Organizational Research

By: Amy C. Edmondson and Tiona Zuzul

Selecting the appropriate method for a given research question is an essential skill for organizational researchers. High-quality research involves a good fit between the methods used and the nature of the contribution to the literature. This article describes a... View Details

Keywords: Mathematical Methods; Organizations

Program

Designing and Executing Corporate Revitalization

program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the... View Details

1970
Book

Studies in Organization Design

By: J. W. Lorsch and Paul R. Lawrence

Keywords: Organizational Design

July 10, 2024
Article

Designing a Successful Reskilling Program

By: Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic and Raffaella Sadun

In this article, written as a follow up to the award-winning “Reskilling in the Age of AI”, the authors report the results of a reskilling survey that they conducted with chief human resource officers from approximately 1,200 organizations in the U.S., along with... View Details

Keywords: Competency and Skills; Training; Organizational Change and Adaptation; Employees

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29 Oct 2015
News

How to Design (and Analyze) a Business Experiment

July 1999 (Revised February 2001)
Background Note

Organization Design of Owner-Managed Companies, The

By: John A. Davis

Provides a concise overview of the key considerations and components of an organization's design. Examines how an organization's design must fit with both owners' goals and the organization's key success factors. Identifies several key aspects of an organization's... View Details

Keywords: Organizational Design

2007
Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman

The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details

Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design

1969
Book

Organizational Development: Diagnosis and Action

By: J. W. Lorsch and Paul R. Lawrence

Keywords: Organizational Design

May 2017 (Revised October 2017)
Case

Hyperloop Transportation Technologies: Building Breakthrough Innovations in Crowd-Powered Ecosystems

By: Lynda M. Applegate, Terri L. Griffith and Ann Majchrzak

Dirk Ahlborn, co-founder and CEO of Hyperloop Transportation Technologies, Inc. (HTT) looks back at the evolving organizational design and community that allows HTT to be crowd-powered. Since the founding in 2013, HTT has dealt with building an organization with less... View Details

Keywords: Collaboration; Crowdsourcing; Entrepreneurial Finance; Innovation; Organizational Design; Startups; Business Startups; Collaborative Innovation and Invention; Entrepreneurship; Finance; Product Development

Web

Organizational Behavior - Faculty & Research

More Information HBS Working Knowledge Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)? By: Boris Groysberg & Abhijit Naik More Information HBS Working Paper Series Does 'What We Do' Make Us 'Who We Are'? View Details

January 1989 (Revised March 1991)
Case

General Electric Canada: Designing a New Organization

By: Lynda M. Applegate and James I. Cash Jr.

General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details

Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada

August 1995 (Revised September 1995)
Background Note

Designing and Managing the Information Age IT Architecture

By: Lynda M. Applegate

The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details

Keywords: Design; Management; Organizations; Information Technology

Article

Organizational Ambidexterity in Action: How Managers Explore and Exploit

By: Charles A. O'Reilly III and Michael L. Tushman

Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details

Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities