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  • All HBS Web  (1,787)
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    • Research  (1,620)
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  • Faculty Publications  (1,373)

Show Results For

  • All HBS Web  (1,787)
    • News  (72)
    • Research  (1,620)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (1,373)
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  • Article

Organizational Ambidexterity: IBM and Emerging Business Opportunities

By: Charles A. O'Reilly III, J. Bruce Harreld and Michael L. Tushman
Keywords: Organizational Change and Adaptation; Management Skills; Competitive Advantage; Leadership; Theory; Technology Industry
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O'Reilly, Charles A., III, J. Bruce Harreld, and Michael L. Tushman. "Organizational Ambidexterity: IBM and Emerging Business Opportunities." California Management Review 51, no. 4 (Summer 2009): 75–99. (Winner of Accenture Award for the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)
  • 2003
  • Tool

Leading Change and Organizational Renewal CD Set

By: Michael L. Tushman and Charles A. O'Reilly
Keywords: Leading Change; Organizational Change and Adaptation
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Tushman, Michael L., and Charles A. O'Reilly. Leading Change and Organizational Renewal CD Set. Tool. Boston: Harvard Business School Publishing, 2003. Electronic.
  • April 2013
  • Article

Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation

By: Julie Battilana and Tiziana Casciaro
We propose a relational theory of how change agents in organizations use the strength of ties in their network to overcome resistance to change. We argue that strong ties to potentially influential organization members who are ambivalent about a change (fence-sitters)... View Details
Keywords: Organizational Change and Adaptation; Social and Collaborative Networks; Power and Influence; Health Industry; United Kingdom
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Battilana, Julie, and Tiziana Casciaro. "Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation." Management Science 59, no. 4 (April 2013): 819–836.
  • 1988
  • Chapter

Executive Leadership and Organizational Outcomes: An Evolutionary Perspective

By: M. Tushman
Keywords: Management Teams; Leadership; Outcome or Result; Organizational Design; Organizational Change and Adaptation
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Tushman, M. "Executive Leadership and Organizational Outcomes: An Evolutionary Perspective." In The Executive Effect: Research in Executive Leadership, edited by D. Hambrick. Greenwich, CT: JAI Press, 1988.
  • October 24, 2023
  • Article

10 Beliefs That Get in the Way of Organizational Change

By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their final strategy is to execute your plan with a sense of urgency. They argue that most... View Details
Keywords: Organizational Change and Adaptation; Business or Company Management
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Frei, Frances X., and Anne Morriss. "10 Beliefs That Get in the Way of Organizational Change." Harvard Business Review (website) (October 24, 2023).
  • July 2005
  • Class Lecture

Organizational Learning in the Face of Ambiguous Threats

By: Richard M.J. Bohmer, Amy C. Edmondson and Michael Roberto
Keywords: Organizational Change and Adaptation
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Bohmer, Richard M.J., Amy C. Edmondson, and Michael Roberto. "Organizational Learning in the Face of Ambiguous Threats." Harvard Business School Class Lecture 605-093, July 2005.
  • 2009
  • Chapter

Organizational Design: Balancing Search and Stability in Strategic Decision Making

By: Jan Rivkin and Nicolaj Siggelkow
Managers often must make decisions that depend on decisions in other parts of the organization. These interactions create a network of interdependent choices and make strategizing difficult. In this chapter, the authors explore the intersection between organizing and... View Details
Keywords: Decision Choices and Conditions; Organizational Change and Adaptation; Organizational Design; Strategy; Balance and Stability
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Rivkin, Jan, and Nicolaj Siggelkow. "Organizational Design: Balancing Search and Stability in Strategic Decision Making." In The Network Challenge: Strategy, Profit, and Risk in an Interlinked World, edited by Paul R. Kleindorfer and Yoram Wind. Wharton School Publishing, 2009.
  • 1974
  • Book

Organizational Change: An Exploratory Study and Case History

By: Michael Tushman
Keywords: Organizational Change and Adaptation; Cases
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Tushman, Michael. Organizational Change: An Exploratory Study and Case History. Ithaca, NY: New York State School of Industrial and Labor Relations, 1974.
  • 2022
  • Working Paper

Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development

By: Michael Beer
This paper presents a theory for developing an adaptive high commitment, high performance system of organizing, managing, and leading. It is a synthesis of my 50 years of action and field research presented in my books and articles. It operationalized and makes... View Details
Keywords: Organizational Learning; Organizational Change and Adaptation; Leadership; Management Practices and Processes
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Beer, Michael. "Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development." Harvard Business School Working Paper, No. 23-016, September 2022.
  • January 2008 (Revised May 2008)
  • Case

Comcast New England: A Journey of Organizational Transformation

By: Michael Beer and Anita Arun
This case describes how Kevin Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details
Keywords: Transformation; Interpersonal Communication; Customer Satisfaction; Employee Relationship Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Performance Improvement; Telecommunications Industry; New England
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Beer, Michael, and Anita Arun. "Comcast New England: A Journey of Organizational Transformation." Harvard Business School Case 908-405, January 2008. (Revised May 2008.)
  • 2005
  • Chapter

The Recovery Window: Organizational Learning Following Ambiguous Threats

By: A. Edmondson, Erika Ferlins, Laura Feldman and Richard Bohmer
Keywords: Organizational Change and Adaptation; Organizational Design; Risk and Uncertainty; Opportunities
Citation
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Edmondson, A., Erika Ferlins, Laura Feldman, and Richard Bohmer. "The Recovery Window: Organizational Learning Following Ambiguous Threats." In Organization at the Limit: Lessons from the Columbia Disaster, edited by M. Farjoun and W. Starbuck, 220–245. Blackwell Publishing, 2005.
  • Research Summary

Delegation in Multi-Divisional Firms: Determinants of the Organizational Structure of IT Purchasing Authority

Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details
  • 2021
  • Article

How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change

By: Robert L. Simons and Antonio Davila
Prior research provides strong evidence for the association between business strategy and the design and use of management control systems. We complement this research by examining the role of management control systems in situations of strategic change. We report the... View Details
Keywords: Management Control Systems; Accountability; Strategic Change; Organization Change And Adaptation; Organizational Performance; Management Systems; Organizational Structure; Corporate Accountability; Organizational Change and Adaptation; Performance
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Simons, Robert L., and Antonio Davila. "How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change." European Accounting Review 30, no. 4 (2021): 583–609.
  • 1999
  • Chapter

The Impact of Downsizing on Organizational Creativity and Innovation

By: R. Conti and T. M. Amabile
Keywords: Restructuring; Strategy; Innovation and Management; Creativity; Organizational Change and Adaptation
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Conti, R., and T. M. Amabile. "The Impact of Downsizing on Organizational Creativity and Innovation." In Social Creativity. Vol. 2, edited by A. Montuori and R. E. Purser. Cresskill, NJ: Hampton Press, 1999.
  • 1998
  • Chapter

Changing Formal and Informal Structure to Enhance Organizational Knowledge

By: T. Thompson and Kathleen L. Valley
Keywords: Organizational Change and Adaptation; Organizational Structure; Knowledge Acquisition
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Thompson, T., and Kathleen L. Valley. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." In Strategic Flexibility: Managing in a Turbulent Environment, edited by G. Hamel, C. K. Prahalad, H. Thomas, and D. O'Neal, 137–154. Chichester, England: John Wiley & Sons, 1998.
  • Article

Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development

By: Michael Beer
A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are... View Details
Keywords: Consultant; Process; Systems; Silence; Organizational Change and Adaptation; Leadership; Learning; Management Teams
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Beer, Michael. "Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development." Journal of Change Management 21, no. 1 (2021).
  • 08 May 2008
  • Working Paper Summaries

Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Retail; Food & Beverage
  • 2015
  • Chapter

Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges

By: Mary Ann Glynn, Christi Lockwood and Ryan Raffaelli
We explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we examine how sustainability... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose; Organizational Culture; Environmental Sustainability; Adoption; Accommodations Industry; United States
Citation
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Glynn, Mary Ann, Christi Lockwood, and Ryan Raffaelli. "Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • 2014
  • Working Paper

Eclipsed and Confounded Identities: When High-Status Affiliations Impede Organizational Growth

By: Daniel Malter
I propose that an organization's growth potential may suffer if its identity is eclipsed by or confounded with the organizations with which it collaborates and competes. Using status as a salient feature of identity, I devise two network measures to capture the degree... View Details
Keywords: Distinctiveness; Status; Networks; Resource Acquisition; Growth; Venture Capital; Status and Position; Organizational Change and Adaptation; Identity; Growth and Development Strategy
Citation
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Malter, Daniel. "Eclipsed and Confounded Identities: When High-Status Affiliations Impede Organizational Growth." Harvard Business School Working Paper, No. 15-019, October 2014.
  • 2011
  • Chapter

The Importance of Work Context in Organizational Learning from Error

By: Lucy H. MacPhail and Amy C. Edmondson
Keywords: Working Conditions; Situation or Environment; Organizational Change and Adaptation
Citation
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MacPhail, Lucy H., and Amy C. Edmondson. "The Importance of Work Context in Organizational Learning from Error." In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, 2011.
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