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- 04 Jun 2008
- News
Whistle While You Work
As part of its 100th anniversary (www.hbs.edu/centennial) party for faculty, staff, and students in April, HBS brought in Benjamin Zander (www.benjaminzander.com), a world-renowned conductor and teacher who heads the Boston Philharmonic and New England Conservatory... View Details
- 01 Sep 2003
- News
Mark Fuller
globalization; they wanted help and advice,” says Fuller. Seeing an opportunity, Monitor opened offices abroad and hired local staffs. As Monitor grew, it developed its own unique culture. The firm is divided into a dozen units, each View Details
- 01 Jun 2004
- News
How Nonprofits Dilute Their Efforts
“Most of the nonprofits operating today make program decisions based on a mission rather than on a strategy,” writes HBS professor V. Kasturi Rangan in Harvard Business Review. “In fact,” he notes, “many nonprofits don’t have a strategy... View Details
- 01 Dec 2006
- News
Enron’s Legacy
for corporate boards. The yes answer reflects the fact that many productive aspects of corporate governance and control that have proven effective in the private-equity industry were noticeably absent at Enron. If Enron’s board (which was... View Details
- 01 Mar 2018
- News
Case Study: On the Record
“completely revolutionized our business in terms of operations and streamlining,” Cleary says. With a relatively small $20 million in robo-advised accounts, “the effect on the revenue side was minimal, but... View Details
Keywords: April White
- 30 Sep 2014
- News
Life Lessons on the Open Seas
risk of not being effective is a missed opportunity. It’s a very wide bandwidth you have to operate in, and it’s a challenging to stay within both ends of that spectrum.” View Details
Keywords: Jill Radsken
- 02 Oct 2009
- News
Making Time Off Required and Predictable
- 25 Jun 2024
- News
On the Move: Alexis DePree (MBA 2007)
When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment.... View Details
- 21 Feb 2014
- News
Don't Panic: How to Create Healthy Urgency
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
redefining the sector, and McDonald’s wasn’t keeping pace. MORE Growing from Within—Almost 90% of McDonald’s in the US are owned and operated by franchisees. Paulo Pena (MBA 2004) runs the rest. Hear from Kristy Cunningham on the all-day... View Details
- 01 Jun 2024
- News
The Bookshelf: Try As One Might
the grasp of anyone who made it through high school chemistry. But effective experimentation is often poorly understood in practice, Liedtka says, and businesses that test their ideas without a solid understanding of experimental design... View Details
- 01 Jun 2010
- News
Michael Depatie
buy key words and use search engine optimization. There’s social media, too. Kimpton has a Facebook page, and a lot of our chefs use Twitter. We haven’t spent money on national ads to date, since we’ve been pretty effective through word... View Details
- 05 Jul 2011
- News
The Business of Champions
Last month, more than one million people lined the streets of Boston for a parade in honor of their National Hockey League champion Boston Bruins. Talk about consumer excitement over a product! On that score (or should I say “SCO-ORE!”), could the Bruins’ remarkable... View Details
- 01 Sep 2003
- News
Transforming Baker Library
will be arrayed along the perimeter of each floor, and offices for librarians and support staff will be located on the first and third floors. “Great care is going into preserving our world-class collections,” says Frank Hayes (PMD 75, 2000), chief of View Details
- 01 Mar 2017
- News
Talent: The Best Employee Perk?
had a better business model than Blockbuster. It reached the top and has stayed there because it attracts, retains, and effectively utilizes many of the best people in the business. ‘The best thing you can do for employees—a perk better... View Details
- 01 Jun 2001
- News
Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution
many WEBSE business models. To succeed, Austin argues, WEBSEs must execute effective strategies in three key areas. For driving traffic to the site, he uncovered two primary models: WEBSEs can generate the traffic themselves, or... View Details
- 01 Oct 2002
- News
All Aboard
no-nonsense manager.” “When I get called, it's generally because there's an operational or financial problem, and people have decided it's time to cease talking about it and do something,” he told the Associated Press (June 19, 2002).... View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an... View Details
Keywords: Jennifer Myers
- 01 Dec 2001
- News
Teens and Magazines: Where There's Smoke, There's Advertising
authors noted, among other things, that last year, magazine advertising for the three cigarette brands most popular with young people on average reached more than 80 percent of American youth seventeen times per brand. King and Siegel concluded that "the Master... View Details
- 25 Feb 2020
- News
The Past Informs the Future of Work
workforce is inherently of interest,” says Assistant Professor Daniel Gross, who examines the historical effects of automation. He coauthored the case “AT&T: Managing Technological Change and the Future of Telephone View Details