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- All HBS Web (353)
- Faculty Publications (41)
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- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
principles into every aspect of the organization. This purpose serves as a compass to guide all decisions, but also as an operating system that shapes all facets of the business, including its strategy, culture, and its public relations.... View Details
Keywords: by Ranjay Gulati
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal computers to View Details
- 28 Jun 2016
- First Look
June 28, 2016
"CEO activism" can influence public opinion and consumer attitudes. Our field experiment examines the impact of Apple CEO Tim Cook’s public statements opposing a pending religious freedom law that critics warned would allow discrimination... View Details
Keywords: Sean Silverthorne
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
to get resistance. And that's what leadership is about. Leadership is about moving companies to places where their normal operating leaders would not take them. And as it relates to this issue in terms of the development advancement of... View Details
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
- 18 Feb 2014
- First Look
First Look: February 18
markets place on the pinnacle of quality, the enduring nature of reputation, and the effect of endogenous quality choices on status effect estimates. August 2013 American Psychologist J. Richard Hackman (1940-2013) By: Wageman, Ruth, and... View Details
Keywords: Sean Silverthorne
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
data. But higher costs for materials, manufacturing, shipping and trucking, and COVID safety measures, coupled with unprecedented competition for workers, are testing the endurance of retailers, especially those who rely heavily on cheap... View Details
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
integrated into a broad, often global, web of relationships. A fourth catalyst is transparency. Leaders and organizations of all kinds are increasingly operating in glasshouses. The explosion in transparency wrought by a global media,... View Details
Keywords: by Nancy Koehn
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case about a leader of a US company... View Details
Keywords: by Dina Gerdeman
- 04 Oct 2011
- First Look
First Look: October 4
emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over almost fifty years, we theorize a link between... View Details
Keywords: Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and... View Details
Keywords: by Benson Shapiro
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
entrepreneurial ventures. It's a field in constant change, which often creates significant opportunity." The Evergreen Challenge Heritage and prestige are the hallmarks of many luxury brands, some of which are hundreds of years old. The View Details
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
facing a one-time problem or a one-industry or one-nation crisis. If firms are going to continue to operate in an outsourced world—and there's no inherent reason they should not—they need to find a more systematic way of thinking about... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
making or breaking a product or service. But they have to be given the latitude and freedom to do so, involving a risk that few organizations are willing to take. Note that the term "marketing" has not appeared thus far. Our... View Details
Keywords: by Jim Heskett
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
software), these strategies have endured for many years and enabled the growth of large and successful firms (such as Intuit and Siebel Systems). A well-executed niche strategy, because of its focus, will exhibit strong defenses against a... View Details
Keywords: by Marco Iansiti & Roy Levien
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
the event examined the operational and cultural obstacles that impede success in fighting poverty. They also considered the impact of business as a poverty alleviator and whether business engagement alone is sufficient to lift individuals... View Details
Keywords: by Garry Emmons
- 13 Oct 2010
- First Look
First Look: October 13, 2010
case:http://cb.hbsp.harvard.edu/cb/product/610038-PDF-ENG Purchase this supplement (B):http://cb.hbsp.harvard.edu/cb/product/610039-PDF-ENG Hiring Professionals in China: A Practitioner's Guide Heidi K. GardnerHarvard Business School Note 411-029 This note outlines how... View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding,... View Details
Keywords: Sean Silverthorne
- 20 Jan 2003
- Research & Ideas
Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School
important in the U.S. system. There is extraordinary freedom for business and other actors to race ahead, while at the same time, a range of stakeholders can question, claim their share, or put up guardrails around that headlong rush... View Details
Keywords: by Garry Emmons
- 11 Apr 2017
- First Look
First Look at New Research, April 11
integration process. All focused on how best to combine the two airlines’ core systems and operating processes as well as the appropriate scope and speed of strategic changes. Now, Parker must decide on the composition of AAL’s senior... View Details