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- All HBS Web (173)
- Faculty Publications (35)
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- All HBS Web (173)
- Faculty Publications (35)
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- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
direct mail, catalogues, advertising, and diverse distribution channels. Often in the past, these were the sole purview of the marketing people. Now, the marketing and sales organizations must make joint architectural policy and execution... View Details
Keywords: by Benson Shapiro
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
important part of how businesses operate, and that can only increase going forward.” “Increasingly, the tech architectures inside firms are a source of competitive advantage.” In a new industry and background note written with HBS... View Details
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
scant direct empirical research on how human interaction patterns change as a result of these architectural changes. In two intervention-based field studies of corporate headquarters transitioning to more View Details
Keywords: Dina Gerdeman
- 02 Oct 2007
- First Look
First Look: October 2, 2007
innovation. Perhaps somewhat surprisingly, we show that more IP protection and building stronger barriers around innovation are not always the best path to capturing value. Paradoxically, innovators can sometimes benefit by weakening the intellectual-property... View Details
Keywords: Martha Lagace
- 16 Jul 2013
- First Look
First Look: July 16
both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details
Keywords: Anna Secino
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
have added phones and other functions. But no cameras, Tyneski said. RIM's primarily business users can't take cameras into many business and government sites. The architecture of a device needs to represent the function, Tyneski... View Details
Keywords: by Sean Silverthorne
- 19 Jul 2016
- First Look
July 19, 2016
maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade, increasing maintenance costs and... View Details
Keywords: Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
requirements. Download working paper: http://www.nber.org/papers/w19018 Hidden Structure: Using Network Methods to Map System Architecture By:Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an... View Details
Keywords: Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
model reconfigurations. We consider three business models: the proprietary model (where all software modules offered by the firm are proprietary), the open source model (where all modules are open source),... View Details
Keywords: Martha Lagace
- 23 Jun 2015
- First Look
First Look: June 23, 2015
commonly observed organizational pattern, review the empirical evidence, and conclude with open research questions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49262 Forthcoming Journal of Economic Geography Return... View Details
Keywords: Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details
Keywords: Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
problem-solving that conserves scarce cognitive resources. We then review 142 empirical studies, divided by organizational form into (1) industry studies, (2) firm studies, and (3) studies of open collaborative projects. The industry and... View Details
Keywords: Carmen Nobel
- 17 Nov 2009
- First Look
First Look: Nov. 17
individuals or firms and open collaborative innovation projects. We analyze the design costs and architectures and communication costs associated with each model. We conclude that innovation by individual... View Details
Keywords: Martha Lagace
- 22 Jun 2010
- First Look
First Look: June 22
and exploration in terms of innovation streams—incremental innovation in existing products as well as architectural and/or discontinuous innovation. Based on in-depth, longitudinal data from 13 business units and 22 innovations, we... View Details
Keywords: Martha Lagace
- 07 Jun 2016
- First Look
June 7, 2016
review 142 empirical studies, divided by organizational form into (1) industry studies, (2) firm studies, and (3) studies of open collaborative projects. The industry and firm studies indicate that mirroring is a prevalent pattern but not... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
framing an approach attractively, and generally being persuasive. In addition, it can include deciding who should make an opening offer and when, how high or low it should be, and the dynamics of successive counteroffers. The second... View Details
Keywords: by Anita M. Harris
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
Modularity By: Baldwin, Carliss Y. Abstract— This is the first chapter in Part 3. Its purpose is to contrast the value structure of platform systems with step processes from a technological perspective. I first review the basic technical View Details
Keywords: Dina Gerdeman
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
route by which new designs come into being. Talking with other researchers, I learned that there were some theoretical open questions. In the first place, user-innovation communities are pervasive—wherever users innovate, they form... View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
architecture around which the alignment process can be executed. Following are the eight alignment checkpoints for corporate, business units, and support units of a typical multi-business organization to hit during the annual planning... View Details
- 18 Mar 2008
- First Look
First Look: March 18, 2008
between the structure of a development organization and the architecture of the products that this organization produces. Specifically, products are often said to "mirror" the architectures of the... View Details
Keywords: Martha Lagace