Office Space - Publications - Faculty & Research

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

Krol in Harvard Business Review. "What's most important is to make space to hear how your team members are truly doing and to be compassionate. They may not want to share much detail, which is completely fine. Knowing that they can is... View Details

Keywords: by Boris Groysberg and Susan Seligson

22 May 2018
First Look

New Research and Ideas, May 22, 2018

established practice. Companies have hired writers and chief content officers to run departments as well as create blogs and other materials—in the process, some have assured sales people that content marketing can mean the end of cold... View Details

Keywords: Dina Gerdeman

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

identity,” they write. Triage, search, and crystallization Before 9/11, the FBI had a fairly decentralized design, owing to the local nature of most crimes. The Bureau operated 56 field offices in major cities, each focused on solving... View Details

Keywords: by Carmen Nobel

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

spectrum, he continued, is Buffalo Wild Wings, which traditionally consists of 75 percent dine-in business. “Some of our Jimmy John’s restaurants also rely heavily on office lunches and universities. They’re down more. It’s going to take... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Middle East. “There is a general sense that we never stop being in front of Zoom or interacting. It’s very taxing, to be honest.” “The role of an office is to congregate and help people work together,” Sadun says. “For us, the question... View Details

Keywords: by Danielle Kost

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

dynamics of courtship. While the podcast focused primarily on heterogeneous relationships, marriage, and monogamy, I couldn’t help but think of the parallels with cofounder relationships. My brain is in the entrepreneurship space most of... View Details

Keywords: by Julia Austin

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

a mix of open floors, private spaces, and movable surfaces. "Architects have designed our workspaces flexibly so that we can change them and use them in different ways," Bernstein says. "But nobody has trained us on how to use them. We need to think... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

recognize how the sum is greater than its parts. While each team member played a role in your efforts, it is almost always how the team worked together that led to where you are now. Schedule a couple hours to be together—ideally, face to face and out of the View Details

Keywords: by Julia Austin

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

overnight. What is a cloud kitchen? Cloud kitchens are commercial facilities purpose-built to produce food specifically for delivery. They do not have brick-and-mortar dine-in areas and consist of shared kitchen space with culinary staff... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon Valley, even though the company’s... View Details

Keywords: by Dina Gerdeman; Retail

16 Mar 2009
Research & Ideas

When the Internet Runs Out of IP Addresses

transfer them to new owners. "It's unlikely that other networks would return their space for free—why would they?" says Edelman. "But if the price is right, they may be willing to transfer the View Details

Keywords: by Sean Silverthorne; Telecommunications

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

advice for the new office reality comes down to giving workers the space they need and then trusting them to do their best work. Those lessons, she says, apply in the same way no matter where they are... View Details

Keywords: by Michael Blanding

20 Feb 2019
Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

United States, it must obtain a license from the FAA’s Office of Commercial Space Transportation. For certain launches, the FAA reroutes commercial airplane traffic around a spacecraft’s trajectory. For... View Details

Keywords: by Scott Wallask; Aerospace; Tourism; Transportation

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

accelerating a trend toward work-from-anywhere policies that were already proliferating. The crisis required all of us to retreat from the offices from which we practiced our leadership and management crafts. We had to find new ways to... View Details

Keywords: by James Heskett

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

John, the charismatic chief marketing officer of Netflix (once described by Buzzfeed as the “coolest” person to ever go onstage at an Apple event). Research shows being true to who you are leads to greater professional performance and... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

thoughts and feelings. People varied considerably in whether they saw the open space of time before them as a blank canvas they were excited to paint—or a dark, scary void. “When you work, you are a kind of tenant in a really settled life... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

remote work tech tools. Find a colleague who has used Slack and Zoom and set up a tutorial and get a sense of how to use these tools and what their functionality is like. Hopefully the virus will go away soon, but those tools will stay helpful even if you choose to go... View Details

Keywords: by Dina Gerdeman

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

can be challenging to navigate the boundaries between our workplace and personal lives, causing us to weigh whether to bring a plus-one to the office party or keep a family photo on our desk. But social media adds a whole new level of... View Details

Keywords: by Rachel Kim Raczka

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Now that you’ve opened the door to adopting a remote work culture, it may be hard to go back,” Austin says. “My prediction is that there will be a higher demand for more remote-friendly software solutions, a lot of empty space in View Details