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Show Results For
- All HBS Web
(15,686)
- People (73)
- News (4,564)
- Research (7,661)
- Events (98)
- Multimedia (128)
- Faculty Publications (4,275)
- 13 May 2010
- News
Money not cure-all for health care
- 01 Mar 2013
- News
A Healthy Profit
Nair, who received his medical training in India and a master's degree from the Harvard School of Public Health (HSPH), Gita's case demonstrates not only the importance of getting good primary care but also that patients are willing to... View Details
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
concept," he says. "Its impact on profit can be measured and quantified." Heskett finds that as much as half of the difference in operating profit between organizations can be attributed to... View Details
Keywords: by Sean Silverthorne
- August 1996 (Revised January 1999)
- Background Note
Achieving and Sustaining Superior Profits
A basic premise of strategy is that superior profits occur when a corporation secures favorable positions in attractive industries, and pursues economies of scope across business units. This note draws on research that documents the importance of industry, positioning,... View Details
McGahan, Anita M. "Achieving and Sustaining Superior Profits." Harvard Business School Background Note 797-039, August 1996. (Revised January 1999.)
- 2019
- Working Paper
Managing Churn to Maximize Profits
By: Aurelie Lemmens and Sunil Gupta
Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability, or their responsiveness to a... View Details
Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Harvard Business School Working Paper, No. 14-020, September 2013. (Revised December 2019. Forthcoming at Marketing Science.)
- 10 Mar 2011
- News
Warren Adams: Searching for profits and saving Patagonia
- 2014
- Working Paper
Profits and Economic Development
By: Dan Schwab and Eric Werker
Are rents, or excess profits, good for development? Using industry-level manufacturing data, this paper demonstrates a negative effect of rents, measured by the mark-up ratio, on productivity growth. The negative effect is strongest in poor countries, suggesting that... View Details
Keywords: Firm Performance; Rent; Mark-up; Competition; Manufacturing; Development Economics; Profit; Economic Growth; Renting or Rental
Schwab, Dan, and Eric Werker. "Profits and Economic Development." Harvard Business School Working Paper, No. 14-087, March 2014. (Revised April 2014.)
- 1997
- Simulation
Managing Customers For Profits - Interactive CD-ROM Simulation
By: N. Narayandas and Steve Peterson
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
- October 1990 (Revised June 1992)
- Case
Direct Product Profitability at Hannaford Brothers Co.
By: Walter J. Salmon
Concerns the pioneering use of a method of accounting in retailing which takes into account not only sales and the cost of goods sold but, at the item level, all of the variable costs associated with each item that is sold. Focuses on the strengths and weaknesses of... View Details
Salmon, Walter J. "Direct Product Profitability at Hannaford Brothers Co." Harvard Business School Case 591-002, October 1990. (Revised June 1992.)
- 01 Mar 2017
- News
A Healthy Profit
Illustration by Suharu Ogawa Illustration by Suharu Ogawa Luxury cruise company Royal Caribbean’s connection to public health might not be immediately apparent. “People don’t think of it as a health company, obviously,” says Professor... View Details
Keywords: Dan Morrell
- March 2013
- Article
For Mobile Devices, Think Apps, Not Ads
By: Sunil Gupta
Many companies envision mobile ads becoming an integral part of their communications strategies. But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to... View Details
Keywords: Applications and Software; Advertising; Mobile and Wireless Technology; Innovation and Invention
Gupta, Sunil. "For Mobile Devices, Think Apps, Not Ads." Harvard Business Review 91, no. 3 (March 2013).
- October 1990
- Case
Manufacturers Hanover Corp.: Customer Profitability Report
By: Robert S. Kaplan
Banking company noting declining profitability from its traditional lending activities has started to measure the total profitability of its lending relationships. A loan pricing model estimates the profit and return-on-equity from commercial loans. Additional work was... View Details
Keywords: Investment Return; Revenue; Commercial Banking; Banks and Banking; Customer Value and Value Chain; Banking Industry
Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report." Harvard Business School Case 191-068, October 1990.
- 29 Dec 2019
- News
Microfinance Spurs Sustained Growth—but Not for Everyone
- Article
On the Division of Profit in Sequential Innovation
By: Jerry R. Green and Suzanne Scotchmer
In markets with sequential innovation, inventors of derivative improvements might undermine the profit of initial innovators through competition. Profit erosion can be mitigated by broadening the first innovator's patent protection and/or by permitting cooperative... View Details
Green, Jerry R., and Suzanne Scotchmer. "On the Division of Profit in Sequential Innovation." RAND Journal of Economics 26, no. 2 (Spring 1995): 20–33.
- Research Summary
How to Manage Customers for Increased Profits and Customer Satisfaction
By: Frances X. Frei
For many service firms, the customer plays an important role in contributing to the cost and/or quality of the service. This is very different than many manufacturing contexts, for example, where the firm has virtually complete control over product cost and quality. ... View Details
- 01 Dec 2008
- News
Use bailout money for new ventures, not old ones
- October 2001 (Revised October 2017)
- Case
Pilgrim Bank (A): Customer Profitability
By: Frances X. Frei and Dennis Campbell
Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether... View Details
Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability." Harvard Business School Case 602-104, October 2001. (Revised October 2017.)