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- Faculty Publications (10)
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- All HBS Web (293)
- Faculty Publications (10)
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
Zeynep Ton goes behind the scenes to discover how the Tulsa, Oklahoma—based chain of convenience stores manages to outperform its competitors while maintaining a loyal workforce of over 10,000 employees. These workers enjoy above-average... View Details
- 12 Oct 2022
- Blog Post
11 Stories from HBS PRIDE for National Coming Out Day
would it ever change anything? You’ll always be my son, and I love you just the same.” He didn’t share many words beyond that, but my heart was happy. In my mind, this story would always take a wrong turn; it would sever our relationship. During a time of such... View Details
- 11 Mar 2024
- News
In Harmony
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
left many with no options. In China, large call centers invested massively in IT equipment and systems to allow their employees to work from home and to ensure the security of client information. Our... View Details
Keywords: by Hong Luo and Alberto Galasso
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
others do unto them. For example, when layoffs were necessary, he was upfront and honest with employees about what was happening and why. Left to right: Gregory Slayton, Zia Chishti, Jim Sharpe "You'd be surprised at how my basic... View Details
- Web
Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School
particular fascination for Land. He appreciated what a photograph meant from a child's perspective: "The world around the child is shifting and fleeting . . . . To a child, a photograph gives a permanent thing that is both outside himself... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
South Africa and spread worldwide, how Lipton tea became the world's biggest tea brand, the origins of the sensual Magnum ice cream, and how Pond's Cream became a Unilever brand. The story behind the brands has been presented also. Dove... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
Associates (New York City), in a recent company publication. "Business units have used their budgets as a bargaining chip, bidding high to get a larger slice of the pie while keeping their cards close to their chest. "The CEO has had View Details
Keywords: by Loren Gary
- 01 Dec 2019
- News
Remix
community after their respective accusations against Clarence Thomas and Mike Tyson. It’s one of the factors that helps explain why women of color report sexual assault at rates far below that of white women and a major force behind... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
US and Canadian stores, it also announced it had “committed to pay all Starbucks US and Canada retail partners for the next 30 days whether or not their store is closed, or they are otherwise unable, or even uncomfortable, coming to work. We believe View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
behind Marketing Metaphoria and how insights about deep metaphors can improve brand success. Martha Lagace: What are deep metaphors? Gerald Zaltman and Lindsay Zaltman: Deep metaphors are basic frames or orientations we have toward the... View Details
- 18 Feb 2020
- Blog Post
A Vision of Love@HBS in 2020
propose to her and secure our future together. Now, as HBS students, we fondly reflect on our long and winding journey that showed us that our love is enduring. No matter what lies ahead, we’ll always have each other. Rabbiya Hanif &... View Details
- 12 Mar 2021
- News
My Favorite Case
balancing my left and right brain. It probably also explains why my last four cars have been sporty SUVs. —Paige Arnof-Fenn (MBA 1991) Back to top “Johnson & Johnson: The Tylenol Tragedy” J&J was confronted with a major crisis in October... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 11 Apr 2024
- News
Mission Control
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly engrossed in space-time diagrams... View Details
- 01 Oct 1999
- News
Banking on Success
think those people also run a tremendous risk of being left behind. Goldman has a big market share in Internet stocks, and we have tried our best to understand them, but some of this defies rational analysis! We're using valuation... View Details
Keywords: Deborah E. Blagg
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
they holding onto hidden interests? According to Deepak Malhotra and Max H. Bazerman, chances are the main hurdle to smooth negotiation is behind 1 of these 3 questions. When you label someone "irrational," you limit your own... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
self-confidence. Add in a devastating pandemic that has forced many mothers to scale back professional duties to support children at home, and deeply embedded stereotypes about women as caregivers and men as breadwinners start to resurface with more intensity. “When... View Details
Keywords: by Kristen Senz
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
are on the same page. The final thing I’ll say: Remote companies have well-established processes where people are socializing and no one is feeling isolated and falling through the cracks. That’s really important right now, especially... View Details
Keywords: by Dina Gerdeman