Publications

Teaching Note for (9-491-066). View Details

Keywords: Information Technology Industry

June 1991 (Revised May 1992)
Case

Lithonia Lighting

In early 1991, Lithonia, the U.S.'s largest manufacturer of lighting fixtures, faced a major slump in the construction business that threatened to cause its first decline in revenues after over a decade of strong growth. With financial pressures from its parent company... View Details

Keywords: Organizational Structure; Industry Growth; Decision Making; Information Technology; Financial Crisis; Investment; Business Growth and Maturation; Electronics Industry; United States

February 1991 (Revised February 1991)
Case

Hill, Holliday, Connors, Cosmopulos, Inc. Advertising (A)

Keywords: Advertising; Advertising Industry

July 1990 (Revised August 1995)
Case

Symantec--1982-90

As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details

Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States

February 1990 (Revised May 1992)
Teaching Note

Internal Revenue Service: ACS, Teaching Note

Teaching Note for (9-490-042). View Details

Keywords: Government Administration

Research Summary

Globalization of Human Capital

One of the most significant dimensions of the current wave of globalization is the globalization of human capital. Whether it is low cost, skilled manufacturing workers in China, software and customer service professionals in India, or highly skilled employees in... View Details

July–August 2024
Article

Case Study: Are the Right People in the Right Seats?

The newly appointed CEO of Highstreet Properties has doubts about several members of the top team she has inherited. She’s trying to drive a turnaround, the company has a complicated matrix structure, and some team members seem opposed to her strategy. She’s debating... View Details

Keywords: Business or Company Management; Organizational Structure; Employees; Change Management

July 19, 2024
Article

The CEO’s Journey Is a 3-Act Play: Planning for the Distinct Phases of Your Tenure Increases Your Odds of Success.

Instead of treating a leadership role as an unending sprint, CEOs should approach their tenure as a series of three phases. Act one requires a leader to establish legitimacy, build a top team, and begin to communicate and implement a change agenda. Act two requires... View Details

Keywords: Personal Development and Career; Business or Company Management; Leadership

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April 2012
Article

Celebrate Innovation, No Matter Where It Occurs

The author offers opinions on technological innovations and innovations in business. It is argued that the country of origin of a technological innovation is less economically important than the ability of a society to capitalize on that innovation and convert it into... View Details

Keywords: Technological Innovation; Profit; Commercialization; Marketing; Distribution

January – February 2012
Article

What Business Schools Can Learn from the Medical Profession

Keywords: Business Education; Health

August 1993
Background Note

Six Principles of Successful Persuasion

Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. View Details

Keywords: Change Management; Leadership; Organizational Change and Adaptation

May 1992 (Revised April 1995)
Teaching Note

Colliers International Property Consultants, Teaching Note

Teaching Note for (9-490-049). View Details

Keywords: Real Estate Industry

March 1992
Case

Amgen, Inc.: Planning the Unplannable

By the early 1990s, Amgen--a pharmaceutical company started little over a decade ago as Applied Molecular Genetics--was within range of becoming a billion-dollar company. With two extremely successful biotechnology drugs on the market, Amgen stood as the largest and... View Details

Keywords: Growth and Development Strategy; Strategic Planning; Success; Risk and Uncertainty; Pharmaceutical Industry

January 1991 (Revised November 1992)
Case

Crompton Greaves Ltd.

December 1990
Case

Allen-Bradley's ICCG: Repositioning for the 1990s

Allen-Bradley's Industrial Computer and Communication Group (ICCG) underwent a period of rapid transformation in the 1980s, instituting a wide array of innovations from product development to information systems. In 1990 the Ohio-based group announced a major... View Details

Keywords: Organizational Change and Adaptation; Technological Innovation; Information Technology; Organizational Culture; Business Organization; Problems and Challenges; Information Technology Industry

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

Research Summary

Advancing Leadership: Research and Teaching

Despite the fact that most business schools' mission statement proclaim their commitment to developing leaders who can contribute in a meaningful way to the betterment of their organizations and society, research and teaching on leadership remains a fragmented and... View Details

Research Summary

Leadership in Context

What can we learn from the great business leaders of the 20th century? To answer this question, we have assembled a unique database of 1000 American business leaders, each of whom has left an important legacy. Some of the initial insights we are gleaning from this... View Details

June 14, 2023
Article

How New CEOs Establish Legitimacy

CEOs are given the authority to lead by the rules of corporate governance. They gain additional influence and credibility by demonstrating competence. CEOs who achieve legitimacy have a higher level of trust and influence. This legitimacy will be gained by consistently... View Details

Keywords: Corporate Governance; Leadership Style; Power and Influence; Trust; Competency and Skills

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March 2012
Article

Why U.S. Competitiveness Matters to All of Us

Americans may not realize this, but the world wants the United States to be competitive. For more than a century, global observers have considered the U.S. economy to be an exemplar and America a country to envy and imitate. Unfortunately, America's reign as the... View Details

Keywords: Globalization; Competition; Economy; United States