Negative Emotions - Publications - Faculty & Research

13 Mar 2018
First Look

March 13, 2018

of firm-level total factor productivity (TFP), sales and cash-flow, higher probabilities to engage in R&D, and export. We find no significant effects for firms from industrialized economies and negative effects for firms in other... View Details

Keywords: Sean Silverthorne

26 Apr 2023
In Practice

Is AI Coming for Your Job?

Automating these tasks will enable knowledge workers to concentrate on value-adding activities where human expertise is indispensable, such as interpreting context and nuance, exercising emotional intelligence, addressing moral and... View Details

Keywords: by Kristen Senz; Technology

13 Jul 2021
Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

in-group." Past research shows negativity spread fastest in contexts that involved two or more rival or competing groups, where negative emotions were more likely to prevail.... View Details

Keywords: by Kristen Senz; Media & Broadcasting

November–December 2019
Article

Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?

By: Sebastian Reiche and Tsedal Neeley

To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The... View Details

Keywords: Language; Communication; Change; Employees; Attitudes; Emotions; Globalized Firms and Management

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06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

including a monopolist, two competing multichannel retailers, as well as a mixed duopoly. Though self-matching can negatively impact a retailer when consumers pay the lower price, we uncover two novel mechanisms that can make... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

motivated, to find meaning at work during this crisis. Research by Harvard Business School Dean Nitin Nohria and colleagues suggests that people are guided by four basic emotional needs, or drives, that are the product of our common... View Details

Keywords: by Boris Groysberg and Robin Abrahams

04 Aug 2009
First Look

First Look: August 4

members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on... View Details

Keywords: Martha Lagace

26 Jul 2016
First Look

July 26, 2016

Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing distress at work can have View Details

Keywords: Sean Silverthorne

07 Feb 2017
Research & Ideas

The Right Way to Cry in Front of Your Boss

help you” “The findings didn’t support that gender angle at all. I was really surprised,” Wolf says. “ It was just evenly good for everyone.” Although much has been researched about how to hide emotional expressions or how to internally... View Details

Keywords: by Roberta Holland

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

facial-expression tracking is used to study viewers’ real-time emotional responses when watching comedy movie trailers online. These data are used to predict both viewers’ intentions to watch the movie and the movie’s box office success.... View Details

Keywords: Dina Gerdeman

2017
Article

True Happiness: The Role of Morality in the Concept of Happiness

By: Jonathan Phillips, Julian De Freitas, Christian Mott, June Gruber and Joshua Knobe

Recent scientific research has settled on a purely descriptive definition of happiness that is focused solely on agents' psychological states (high positive affect, low negative affect, high life satisfaction). In contrast to this understanding, recent research has... View Details

Keywords: Moral Cognition; Happiness; Moral Sensibility; Emotions; Well-being

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31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

studied were profitable and respected in their industries, we find this pattern striking. Perhaps one reason for this skew is that people seemed to have stronger negative emotional reactions to View Details

Keywords: by Martha Lagace

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

that minor emotion induction, the anxious negotiators made lower initial offers and bartered less favorable prices than the neutral participants. Anxious buyers, for example, ended up with a $6.60 final profit versus $7.94 for those who... View Details

Keywords: by Michael Blanding

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

average, people tell one or two lies a day—often to partners, family members, friends, and work colleagues—many of them little white lies that are considered harmless. The negative consequences of a detected palter while negotiating can... View Details

Keywords: by Dina Gerdeman

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

15 Dec 2015
First Look

December 15, 2015

monetary rewards are at stake (Study 3). The tendency to infer dislike from dissimilarity is driven by a belief that others have a narrow and homogeneous range of preferences (Study 5). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50152 December... View Details

Keywords: Carmen Nobel

23 Jul 2013
First Look

First Look: July 23

Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton Abstract—When are the View Details

Keywords: Anna Secino

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

ask herself one question: “What can I learn that will make me better?” By staying focused on this question, she found she was able to avoid feeling strong emotions and reflect more thoughtfully on the feedback she received. I’m finding in... View Details

Keywords: by Francesca Gino

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

objective criteria such as price or venue. But what happens when emotion fuels the process? Could it increase efficiency and engagement? Edward McFowland III, assistant professor at Harvard Business School, and his coauthors examine this... View Details

Keywords: by Kara Baskin

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

Hedging might sound like you are not sure of your opinion, but others appreciate it because it sounds less dogmatic. Phrase arguments in positive versus negative terms. “I think it's helpful to maintain a social distance” vs. “You should... View Details

Keywords: by Kristen Senz

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