Publications

Purchase

2017
Article

The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation

By: Paul Green, Eli Finkel, Grainne Fitzsimons and Francesca Gino

We present theory suggesting that experiences at work that meet employees’ expectations of need fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill... View Details

Keywords: Needs; Motivation; Work Engagement; Disengagement; Authenticity; Self-Expression; Employees; Motivation and Incentives; Behavior; Human Needs

2022
Working Paper

Rethinking Explainability as a Dialogue: A Practitioner's Perspective

By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh

As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details

Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations

2007
Working Paper

Noncompetes and Inventor Mobility: Specialists, Stars, and the Michigan Experiment

Several scholars have documented the positive consequences of job-hopping by inventors, including knowledge spillovers and agglomeration and the concentration of spinoffs. This work investigates a possible antecedent of inventor mobility: regional variation in the... View Details

Keywords: Contracts; Laws and Statutes; Intellectual Property; Innovation and Invention; Michigan

14 May 2013
Blog Post

Fellow HBS Classmates Enriching the Internship Experience

the same company are connected with each other. As mentioned in my last post, this is extremely important for creating a memorable experience as fellow interns can make the entire internship richer on several levels. At the same time,... View Details

Keywords: Entertainment / Media / Sports

26 Mar 2013
Working Paper Summaries

How Elastic Are Preferences for Redistribution? Evidence from Randomized Survey Experiments

Keywords: by Ilyana Kuziemko, Michael I. Norton, Emmanuel Saez & Stefanie Stantchev

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

career path. Introversion and the case method The case method forces you to think on your feet and puts you in the spotlight. This can be an uncomfortable experience for those who are naturally... View Details

19 Jun 2017
Working Paper Summaries

Learning to Manage: A Field Experiment in the Indian Startup Ecosystem

Keywords: by Aaron Chatterji, Solene Delecourt, Sharique Hasan, and Rembrand Koning; Technology

Web

Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

HBS Course Catalog Navigating Your Worth: AI, Negotiations, and the Nature of Expertise Course Number 1730 Assistant Professor Zoe Cullen Professor of Management Practice Shikhar Ghosh Spring; Q4; 1.5 credits 6 Sessions Paper Overview In... View Details

June 2016
Article

Understanding Online Hotel Reviews Through Automated Text Analysis

By: Shawn Mankad, Hyunjeong "Spring" Han, Joel Goh and Srinagesh Gavirneni

Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining feedback on customer experience for the hospitality industry. These data are often voluminous and unstructured, presenting analytical challenges for... View Details

Keywords: Hotel Reviews; Natural Language Processing; Information Technology; Service Operations; Accommodations Industry; Moscow

Purchase

17 Nov 2020
Blog Post

Partners and Families Are an Integral Part of the MBA Experience

what they will gain from their time in business school and the experience they will walk away with. One group of people who attend school in a distinctively unique position are those who come to HBS with partners and families. The Harbus... View Details

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

naturally want to be and that, then, can motivate them to do better.” In health care settings and beyond, organizations could craft deeper interactions—at the beginning of the careers for other professionals or well into their... View Details

Keywords: by Rachel Layne; Health

July 2023
Article

So, Who Likes You? Evidence from a Randomized Field Experiment

By: Ravi Bapna, Edward McFowland III, Probal Mojumder, Jui Ramaprasad and Akhmed Umyarov

With one-third of marriages in the United States beginning online, online dating platforms have become important curators of the modern social fabric. Prior work on online dating has elicited two critical frictions in the heterosexual dating market. Women, governed by... View Details

Keywords: Online Dating; Internet and the Web; Analytics and Data Science; Gender; Emotions; Social and Collaborative Networks

Purchase

2014
Working Paper

Entrepreneurship as Experimentation

By: William R. Kerr, Ramana Nanda and Matthew Rhodes-Kropf

Entrepreneurship research is on the rise but many questions about its fundamental nature still exist. We argue that entrepreneurship is about experimentation: the probabilities of success are low, extremely skewed and unknowable until an investment is made. At a macro... View Details

Keywords: Experiments; Innovation; Entrepreneurship; Innovation and Invention

SSRN

2022
Working Paper

The Gender Gap in Confidence: Expected But Not Accounted For

By: Christine L. Exley and Kirby Nielsen

We investigate how the gender gap in confidence affects the views that evaluators (e.g., employers) hold about men and women. If evaluators fail to account for the confidence gap, it may cause overly pessimistic views about women. Alternatively, if evaluators expect... View Details

Keywords: Confidence; Experiments; Gender; Perception; Values and Beliefs; Performance Evaluation; Analysis

24 Jan 2023
Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

experiences to succeed. I excelled despite these doubts. I found the atmosphere to be positive and supportive, with diverse and accomplished students who were not competitive, but rather sources of support. Everyone was different and... View Details

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy Science: The Unlikely Frontier for New Business Ideas Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing... View Details

Keywords: by Rachel Layne; Aerospace

May 2024
Article

Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis

By: Bhavani Shanker Uppari, Serguei Netessine, Ioanna Popescu and Rowan P. Clarke

A significant proportion of the world's population has no access to grid-based electricity and so relies on off-grid lighting solutions. Rechargeable lamp technology is gaining popularity as an alternative off-grid lighting model in developing countries. In this paper,... View Details

Keywords: Technological Innovation; Developing Countries and Economies; Consumer Behavior; Poverty; Logistics; Business Model; Utilities Industry

Article

The Asymmetric Experience of Positive and Negative Economic Growth: Global Evidence Using Subjective Well-being Data

By: Jan-Emmanuel De Neve, George Ward, Femke De Keulenaer, Bert Van Landeghem, Georgios Kavetsos and Michael I. Norton

Are individuals more sensitive to losses than gains in terms of economic growth? We find that measures of subjective well-being are more than twice as sensitive to negative as compared to positive economic growth. We use Gallup World Poll data from over 150 countries,... View Details

Keywords: Economic Growth; Business Cycles; Welfare; Perception; Global Range