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Show Results For
- All HBS Web
(765)
- News (84)
- Research (432)
- Events (2)
- Multimedia (3)
- Faculty Publications (364)
- September 2000
- Background Note
Professional Services Module Six: Succeeding in PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Emphasizes the skills and values that we believe successful professionals possess: change management and leadership skills, a proactive career management approach, effective processes of giving and receiving feedback, a clear ethical perspective, balance between... View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Six: Succeeding in PSFs." Harvard Business School Background Note 801-012, September 2000.
- June 1997
- Background Note
Designing, Managing and Improving Operations, Module 2
Upton, David M. "Designing, Managing and Improving Operations, Module 2." Harvard Business School Background Note 697-132, June 1997.
- November 1987 (Revised April 1990)
- Teaching Note
Operations Strategy, Module Overview: Competing on Quality
By: David A. Garvin
- March 2006
- Module Note
Managing Innovation in an Uncertain World: Module 3: Expanding Diversity
Describes the third module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
Keywords: Innovation and Management; Business Processes; Projects; Risk and Uncertainty; Product Development; Managerial Roles; Opportunities; Perspective; Expansion; Goals and Objectives
MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 3: Expanding Diversity." Harvard Business School Module Note 606-126, March 2006.
- May 2012
- Module Note
RC Strategy – Global Strategy Module
By: David J. Collis
Conceptual note that describes effective global strategy. View Details
Collis, David J. "RC Strategy – Global Strategy Module." Harvard Business School Module Note 712-489, May 2012.
- November 2004 (Revised April 2010)
- Module Note
Module II: Moral Reasoning Class Summaries
By: Sandra J. Sucher
Presents class summaries for the The Moral Leader course. View Details
Sucher, Sandra J. "Module II: Moral Reasoning Class Summaries." Harvard Business School Module Note 605-046, November 2004. (Revised April 2010.)
- September 2004 (Revised November 2012)
- Module Note
Module I: Moral Challenge Class Summaries
By: Sandra J. Sucher
What is a moral challenge? Explores four main types of moral challenge: the challenge of survival, the conflict between "two rights," a moral dilemma—or situation in which it is impossible to satisfy conflicting moral obligations and commitments—and the challenge of... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Values and Beliefs; Leadership; Problems and Challenges; Conflict of Interests
Sucher, Sandra J. "Module I: Moral Challenge Class Summaries." Harvard Business School Module Note 605-036, September 2004. (Revised November 2012.)
- May 1993 (Revised December 1997)
- Background Note
Internationalization of Services, Module Note, The
Many industry-leading service providers are expanding internationally, with varying degrees of success. This note presents a framework for understanding the managerial challenges facing service firms as they enter foreign markets. In particular, focuses on key... View Details
Loveman, Gary W. "Internationalization of Services, Module Note, The." Harvard Business School Background Note 693-103, May 1993. (Revised December 1997.)
- June 1997
- Background Note
Designing, Managing and Improving Operations, Module 1
Upton, David M. "Designing, Managing and Improving Operations, Module 1." Harvard Business School Background Note 697-131, June 1997.
- August 1979
- Case
Capacity Planning and Facilities Choice, Course Module
Wheelwright, Steven C. "Capacity Planning and Facilities Choice, Course Module." Harvard Business School Case 979-001, August 1979.
- May 1993
- Teaching Note
Product Development Organization and Capability, Module Overview
By: Marco Iansiti
- July 1977 (Revised January 1985)
- Teaching Note
Capacity Planning and Facilities Choice, Module Overview
Keywords: Planning
- 09 Aug 2016
- Video
Module 3: Put your knowledge into action
- October 2019 (Revised July 2023)
- Module Note
Demystifying the Family Enterprise: Module 3—The Family Office
By: Christina R. Wing, Charles Richards and Vicki Morton
Wing, Christina R., Charles Richards, and Vicki Morton. "Demystifying the Family Enterprise: Module 3—The Family Office." Harvard Business School Module Note 620-048, October 2019. (Revised July 2023.)
- March 2006
- Module Note
Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity
Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
Keywords: Innovation and Management; Problems and Challenges; Management Analysis, Tools, and Techniques; Projects; Opportunities; Risk and Uncertainty; Perspective; Value Creation; Networks; Alignment
MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity." Harvard Business School Module Note 606-104, March 2006.
- September 2000 (Revised October 2002)
- Background Note
Professional Services Module Seven: Becoming a Professional
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Discusses strategies for balancing private and professional life. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Seven: Becoming a Professional." Harvard Business School Background Note 801-013, September 2000. (Revised October 2002.)
- September 2000
- Background Note
Professional Services Module Five: Serving Clients Effectively
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery. View Details
Keywords: Competency and Skills; Customer Relationship Management; Knowledge Acquisition; Service Delivery; Performance Effectiveness; Adaptation; Competitive Strategy
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Five: Serving Clients Effectively." Harvard Business School Background Note 801-011, September 2000.
- January 1985
- Case
Revitalizing Businesses: Shareholder/Work Force Conflicts, Course Module
Fruhan, William E., Jr. "Revitalizing Businesses: Shareholder/Work Force Conflicts, Course Module." Harvard Business School Case 985-004, January 1985.
- January 1988 (Revised November 1989)
- Teaching Note
Operations Strategy, Module Overview: Competing on Productivity
By: David A. Garvin