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- All HBS Web
(174)
- News (28)
- Research (114)
- Multimedia (1)
- Faculty Publications (52)
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- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
running on microprocessors; NTT DoCoMo, Japan's leading mobile phone operator and creator of the pioneering i-mode mobile Internet platform, has expanded i-mode from communications and View Details
- 15 Nov 2022
- Op-Ed
Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)
solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by third parties on its View Details
Keywords: by John Deighton and Leora Kornfeld
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
the 1920s. Most importantly, for the first time in its history, the Panama Canal was no longer run as a public utility. Rather, it became a profit-making enterprise run for the benefit of its shareholder: the Republic of Panama. The canal has been able not only to meet... View Details
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
thought—a non-compete clause is not enforceable unless the employee continues to be paid by the employer—say 2/3 of salary plus benefits—until the employee finds new work with a non-competitor If the employee fails to find work at a comparable salary, the non-compete... View Details
Keywords: by James Heskett
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
up with a new platform and trying to become the new dominant design." Other companies that have attempted mobile payments have run into similar problems. Google Wallet was limited by its compatibility... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example sustaining suppliers’ liquidity by... View Details
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
Summing Up Are Education And Mobility The Keys To Reaching The Right Amount Of Inequality? Questions about the right amount of inequality provoked thoughtful comment this month about the nature of the question, definitions, measures, and... View Details
Keywords: by Jim Heskett
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
and friendly employees. Mobil decided to focus its marketing efforts on building long-term relationships with such consumers. It developed loyalty programs, based on a new SpeedpassTM payment mechanism (an... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
Startups welcome growth but are often strangled by it. This podcast discusses how entrepreneur Vijay Shekhar Sharma is meeting this challenge with his mobile payments company Paytm. Why Millennials Flock to... View Details
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
136,000 customers to allocate their credit card payments across 14 spending categories using the company’s mobile app. About 1.5 percent, or 2,157 customers, opted into the feature, which let them pay down... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
platforms running under eBay or Google or Rakuten. In some countries like Japan and Korea, one can do exactly the same thing on the Internet and over the mobile phone. And in Japan, mobile phones now... View Details
- 16 Feb 2016
- First Look
February 16, 2016
we are going to start with payments." Cook then invited Eddy Cue, Apple's senior vice president of Internet software and services, to the stage to explain how Apple Pay would transform the mobile View Details
Keywords: Sean Silverthorne
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring... View Details
Keywords: by James Heskett
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
- 09 Sep 2008
- First Look
First Look: September 9, 2008
http://www.hbs.edu/research/pdf/08-025.pdf Deterring Online Advertising Fraud Through Optimal Payment in Arrears Authors:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and... View Details
Keywords: Sean Silverthorne
- 09 Dec 2014
- First Look
First Look: December 9
https://cb.hbsp.harvard.edu/cbmp/product/115009-PDF-ENG Harvard Business School Case 415-034 Micromax: Scaling the Largest Indian Mobile Handset Company It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax),... View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
supplement describes how MOD Pizza has grown between May 2015 (when the first case ends) and early 2017. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417080-PDF-ENG Harvard Business School Case 517-091 Paytm: Building a View Details
Keywords: Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
behavior and ways to counter it with information on why to give. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50771 Voluntary, Self-Regulatory, and Mandatory Disclosure of Oil and Gas Company Payments to Foreign... View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
which other online upstarts such as Amazon.com changed retail and Square changed the small business payments business. A few factors account for the rapid growth of the entrants. First, institutional debt and equity investors have been... View Details