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- All HBS Web
(176)
- News (29)
- Research (113)
- Multimedia (1)
- Faculty Publications (54)
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- 22 May 2012
- First Look
First Look: May 22
Smartphone: How to Break the 24-7 Habit and Change the Way You Work Author:Leslie A. Perlow Publication:Harvard Business School Press, 2012 Abstract Does it have to be this way? Can't resist checking your smartphone or mobile device?... View Details
Keywords: Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 15 Nov 2022
- Op-Ed
Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)
solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by third parties on its View Details
Keywords: by John Deighton and Leora Kornfeld
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
the 1920s. Most importantly, for the first time in its history, the Panama Canal was no longer run as a public utility. Rather, it became a profit-making enterprise run for the benefit of its shareholder: the Republic of Panama. The canal has been able not only to meet... View Details
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
thought—a non-compete clause is not enforceable unless the employee continues to be paid by the employer—say 2/3 of salary plus benefits—until the employee finds new work with a non-competitor If the employee fails to find work at a comparable salary, the non-compete... View Details
Keywords: by James Heskett
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example sustaining suppliers’ liquidity by... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
up with a new platform and trying to become the new dominant design." Other companies that have attempted mobile payments have run into similar problems. Google Wallet was limited by its compatibility... View Details
- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
Startups welcome growth but are often strangled by it. This podcast discusses how entrepreneur Vijay Shekhar Sharma is meeting this challenge with his mobile payments company Paytm. Why Millennials Flock to... View Details
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
136,000 customers to allocate their credit card payments across 14 spending categories using the company’s mobile app. About 1.5 percent, or 2,157 customers, opted into the feature, which let them pay down... View Details
- 09 Dec 2014
- First Look
First Look: December 9
https://cb.hbsp.harvard.edu/cbmp/product/115009-PDF-ENG Harvard Business School Case 415-034 Micromax: Scaling the Largest Indian Mobile Handset Company It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax),... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Working PapersDeterring Online Advertising Fraud Through Optimal Payment in Arrears (revised) Author:Benjamin Edelman Abstract Online advertisers face substantial difficulty in selecting and supervising small advertising partners. Fraud... View Details
Keywords: Martha Lagace
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
Summing Up Are Education And Mobility The Keys To Reaching The Right Amount Of Inequality? Questions about the right amount of inequality provoked thoughtful comment this month about the nature of the question, definitions, measures, and... View Details
Keywords: by Jim Heskett
- 28 Oct 2014
- First Look
First Look: October 28
http://hbr.org/product/Whole-Foods--the-Path-to-/an/615019-PDF-ENG Harvard Business School Case 915-001 Pivots and Incentives at LevelUp LevelUp's mobile payments service lets users scan a smartphone barcode... View Details
Keywords: Carmen Nobel
- 19 May 2015
- First Look
First Look: May 19
server or set of servers to store transactions and also avoiding any single party that can ban certain participants or certain types of transactions. Bitcoin is of interest to economists in part for its potential to disrupt existing View Details
Keywords: Sean Silverthorne
- 04 Oct 2016
- First Look
October 4, 2016
corporate sales from multiple sources, including approximately 50 million mobile devices. These measures contain information from both the earnings quarter (within quarter) and the period between that quarter's end and the earnings... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
platforms running under eBay or Google or Rakuten. In some countries like Japan and Korea, one can do exactly the same thing on the Internet and over the mobile phone. And in Japan, mobile phones now... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
and friendly employees. Mobil decided to focus its marketing efforts on building long-term relationships with such consumers. It developed loyalty programs, based on a new SpeedpassTM payment mechanism (an... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 03 Jan 2017
- First Look
January 3, 2017
MyTime Ethan Anderson, the CEO of San Francisco–based e-commerce company MyTime, must decide on the company's growth strategy. MyTime’s first product was a website and mobile app that offered consumers a convenient way to book... View Details
Keywords: Carmen Nobel
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Abstract A new instrument (the Mutual Inheritance Fund or MIF) is proposed whose purpose is to help people carry their savings forward from the moment they retire into their old age. Like annuities, this instrument requires an up-front View Details
Keywords: Martha Lagace
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring... View Details
Keywords: by James Heskett