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  • All HBS Web  (252)
    • News  (60)
    • Research  (131)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (52)

Show Results For

  • All HBS Web  (252)
    • News  (60)
    • Research  (131)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (52)
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  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

be more rewarding. The book weaves in the stories of high-achieving musicians, philosophers, religious leaders, scientists, and Olympic athletes—some who gracefully jumped to the second curve and others who stumbled, and whose despair watching their glory days recede... View Details
Keywords: by Avery Forman
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

emotion that's also appropriate for the one that you're actually feeling or or simply deciding to disregard your emotions, living in the living in the observational state as opposed to constantly looking in the mirrors around you making... View Details
Keywords: by HBS Staff
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

Communicate the importance of connectivity to your team. Make it clear to everyone in the C-suite that you expect openness, honesty, and trusting relationships not only of yourself but also of them—that these are shared requirements. Your people will View Details
Keywords: by Michael Blanding
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

However, as much as possible, they recommend designing organizations to mirror the end-to-end experience of the customer so that employees solve problems "through the eyes of the customer." This structure tends to support an enterprise... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

it on, but that’s normal because it’s got glycolic in it,” Hughes says, glancing between the camera and a mirror as she massages a moisturizer into her skin. “I don’t really quite understand how glycolic face creams work. All’s I can tell... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

managing a balanced business system," says Thomke. "Complexity is something you need to watch very closely." Controlling complexity, clarifying the core of its business, and engaging the larger community helped save the LEGO Group. Although he was not a... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

conversation. Make eye contact, nod, and smile while talking. Assume an open posture. Keep your hands apart, not crossed or folded. Directly face the person with whom you are talking. Mirror the posture of the person with whom you are... View Details
Keywords: by Pamela Reynolds
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

He also cited the company's rapid expansion and the potential "commoditization" of the Starbucks brand. "[W]e desperately need to look into the mirror and realize it's time to get back to the core and make the changes... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

isn't what we observe [that] is getting in the way of great leadership. We're finding that if we can change the orientation, progress can be made.” We’ve been teaching people to look in the mirror, but I want to change the mirror to a... View Details
Keywords: by Kristen Senz
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

problem-solving process. To pursue the efficacy of collaboration the research team developed a straightforward experiment that mirrored real-world problem-solving work. Rather than start from scratch, they customized a platform called... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

“It seems essentially all of the pie is going to the private equity group and their investors.” Even within these numbers, the researchers found a lot of variation over time. In general, private equity buyouts mirror what is going on in... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

too late to act. Financial numbers measure the past and lead to "rearview mirror management." The numbers that predict the future are the Four Rs-employee retention and referrals, returns to labor (productivity), and... View Details
Keywords: by Sean Silverthorne
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • 07 May 2012
  • Research & Ideas

The Art of Haggling

"In the long run, reputations matter," Wheeler says. "And what we think of ourselves when we look in the mirror may matter even more. When parties can get beyond mere haggling and are able to create tangible value, they may... View Details
Keywords: by Katie Johnston
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

divided three ways (see figure 2). [div class=infogram-embed data-id=_/spzq2im9eljT66uM6p33][/div] The difference between WTP and price is value for the customer. Apple’s products may be expensive, but customer appreciation for the devices is even higher. The happy... View Details
Keywords: by Danielle Kost
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

members ” Allan put it this way: “ organizations are comprised of people. If the leadership within the organizations are ‘arrogant’ it would lead to ‘organizational arrogance,’” depending, as David Wittenberg pointed out, “ whether the people around an arrogant leader... View Details
Keywords: by James Heskett
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

integration. The cases also focus on general managers from companies around the globe in an effort to mirror the international mix of participants. "We try to have cases that reflect the people in the group. More importantly, we... View Details
Keywords: by Martha Lagace
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

reader engagement. For the professionals, our story of Jim Barton often mirrors their own life experience, and has prompted many real CIOs to say to us "this is my life," "this book is about me," even (from one)... View Details
Keywords: by Martha Lagace
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

Sameer Kamat asked whether Kellerman's categorization over-simplifies the issue and opines that "these are transient states that followers pass through in their careers." Sujeet Prabhu observed that "The five types of followers described by Barbara... View Details
Keywords: by Jim Heskett
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

a mirror up to students and, with input from coaches and self-assessments, encourages them to move out of their comfort zone and explore the personal complexities of leadership. "The unit of analysis is themselves," says Sasser.... View Details
Keywords: by Martha Lagace
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