Minnesota - Publications - Faculty & Research

February 2024 (Revised December 2024)
Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta

This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details

Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota

Citation

Educators

Purchase

variety of retail and hospitality sectors. Carlson expanded his offerings by purchasing the Radisson Hotel in Minnesota and building it into a national chain. He also acquired TGI Fridays and hundreds of other hospitality businesses. When... View Details

Keywords: Services

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Operations Management Society (POMS). Robert S. Huckman : Awarded the Inaugural David J. Fine Distinguished Visiting Professor in Healthcare Administration from the University of Minnesota in 2023. Christian Kaps : Awarded Runner-up for... View Details

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

20 Jan 2023
News

Free Spirits

Paul, Minnesota, for example, a company called ABV Technology developed a device in 2019 that removes ethanol from a finished beer. Once extracted, that alcohol can be poured back into other revenue streams, such as hard seltzer. A third of the breweries in View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

01 Mar 2018
News

Every Trick in the Book

opened its first standalone location in a suburban Pittsburgh mall in 1962; by 1971, it had more than 60 stores. Its main rival, B. Dalton Bookseller, founded in 1966 in a suburban Minnesota shopping center, had expanded in just five... View Details

Keywords: April White

01 Jun 2000
News

Professors Fox, Mace Remembered

L. Mace, a pioneer in the study of entrepreneurship and corporate governance, died on March 24. He was 88. Mace, a Minnesota native and graduate of the University of Minnesota (1934) and St. Paul College of... View Details

01 Dec 2016
News

Summing Up the New Students

been an investment banker for seven years, which was so intimidating.” Anja Anliker Brooklyn Park, Minnesota CV: Logistics officer, US Navy, San Diego (active duty) “I drove over 5,000 miles this summer. From San Diego, I detoured north... View Details

Keywords: Julia Hanna

01 Jun 2010
News

NFLers Tackle HBS

More than 35 active players from a number of National Football League teams, including the Baltimore Ravens, New York Jets, and Minnesota Vikings, spent a week at HBS in February in a custom Executive Education program. Now in its sixth... View Details

Keywords: fashion; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

07 Aug 2019
News

“The Star of the North”

employees, a long-view strategy, and keeping the family businesses home. For Bauerly, owning and growing Minnesota businesses made perfect sense. If you compare states across the country on a scatter plot, you tend to see an increase in... View Details

Keywords: Maureen Harmon

Irving S. Shapiro

Initially making a name for himself in politics, Shapiro joined duPont in 1951 as a lawyer, handling some of its most important acquisitions and antitrust cases. His negotiating skills, coupled with his extensive political connections, later earned him the title of... View Details

Keywords: Chemicals & Industrial

Richard M. Schulze

Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process into a personal experience,... View Details

Keywords: Retail

Herbert P. Buetow

Through selective acquisitions, significant investments in research and development, and international expansion, Buetow continued 3M’s growth path. Under his leadership, 3M’s sales increased from $220 million to $690 million and earnings grew from $18 million to $84... View Details

Keywords: Fabricated Goods

20 Apr 2021
Blog Post

Leadership In Challenging Times: Thierry Ibri (MBA 1997)

rescue, transportation – as ‘feeding the line’ because it’s meeting acute hunger needs across our 59-county region in Minnesota and western Wisconsin. We also work to ‘shorten the line’ (prevent need for emergency hunger services) through... View Details

DeWitt Wallace

After his idea for a magazine with condensed articles for time starved readers was rejected by several New York publishers, Wallace borrowed money from his family and launched Reader’s Digest from his basement apartment in 1921. Reader’s Digest was eventually published... View Details

Keywords: Publishing & Print Media

Richard W. Sears

After having much success selling a small order of watches he had come across while working as a telegrapher, Sears entered the merchandising business full time and devoted his business to rural, relatively poor farmers. Though Sears was known for his lack of... View Details

Keywords: Retail

Cedric H. Rieman

Rieman posted ten consecutive years of top level financial performance as head of Gardner-Denver. Under his leadership, Gardner-Denver expanded its base of industrial machinery customers and doubled both revenues and earnings. While it took the company 58 years to... View Details

Keywords: Fabricated Goods

Jeno F. Paulucci

Paulucci founded Jeno’s Frozen Pizza to capitalize on the growing acceptance of frozen foods as alternatives for dinner. While there were many regional frozen pizza offerings, there was no national brand. Through low cost production processes and national advertising,... View Details

Keywords: Food & Tobacco

Erwin Kelm

Over the years, Kelm built Cargill, Incorporated into a $10 billion grain company handling more than 25% of America’s grain exports. He operated 600 plants in 38 countries, employed more than 24,000 people, and had grain elevators with storage capacity of 300 million... View Details

Keywords: Agriculture & Mining

30 Mar 2015
News

Helping the American Red Cross deliver services

Mark L. Capaldini (MBA 1979), an active ambassador for the American Red Cross, has found it rewarding to be a board member for the organization’s northern Minnesota chapter. (Published March 2015) View Details

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