Middle Management - Publications - Faculty & Research

Fast Answer

Managing Global Operations

> Editor's choice to begin a search. The CEIC's current country economy snapshot is also a good starting point. Also includes company, and industry information from sources for emerging markets in Africa, Asia, Australia, Europe, and the... View Details

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered that women View Details

Keywords: by Kara Baskin; Retail; Consumer Products

December 2004 (Revised April 2006)
Case

Managing Diversity at Cityside Financial Services

By: Robin J. Ely and Ingrid Vargas

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details

Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry

Citation

Educators

Purchase

26 Mar 2006
Research & Ideas

The Office of Strategy Management

plans that are not linked to the organization's strategy. This is extraordinary. (d) Seventy percent of middle managers and more than 90 percent of front-line employees have compensation that is not linked... View Details

Keywords: by Martha Lagace

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

the middle and lower levels of these firms knew that bad loans were being made and that these would lead to the defaults we have seen. Some tried to tell upper management but were beaten down and eventually... View Details

Keywords: by Martha Lagace

8:30 AM – 6:45 PM EDT, 20 Oct 2020
Virtual Programming

The Future of Work - and Managing the Impact of COVID-19

Forces such as automation, demographics, and globalization were already changing how and where we work at a bewildering pace, then COVID happened. In the months ahead, companies need to prepare for three areas where their decisions and actions will play out in... View Details

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

Middle Manager of the Future: More Coaching, Less Commanding Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created by HBSWK with assets from AdobeStock/Vera... View Details

Keywords: by Kara Baskin; Food & Beverage

October 2008
Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana

In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details

Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation

Citation

Find at Harvard

30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

for the survey included primarily middle managers in manufacturing plants, although over time the data collection was extended to other industries, such as retail, schools, and hospitals. The approach was to... View Details

Keywords: by Carmen Nobel

Web

Research - Managing the Future of Work

help employees manage their caregiving responsibilities—while reducing costs and increasing productivity By: Joseph B. Fuller and Manjari Raman October 2017 Report Dismissed by Degrees: How degree inflation is undermining U.S.... View Details

01 Dec 1998
News

Managing the Business of Life

interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they are View Details

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

managers about the gender biases that influence hiring decisions. Companies should also anonymize resumes, diversify interview panels, and evaluate candidates as a group against a set of defined criteria. Integration. Create opportunities... View Details

Keywords: by Kristen Senz

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

way, and setting high goals while maintaining standards. "If you believe people are fundamentally bad—if you believe people are constantly looking to get over and get by and won't do anything unless they're watched—then you'll tend to lead with a very... View Details

Keywords: by Sean Silverthorne; Sports

05 Dec 2012
What Do You Think?

Should Managers Bother Listening to Predictions?

Summing Up Can Managers Afford to Ignore Predictions in Planning? There is a healthy skepticism when it comes to the reliability of predictions as a basis for planning. Donald Kortalon, commenting on this month's column, cites a number of... View Details

Keywords: by James Heskett

08 Aug 2006
Working Paper Summaries

Managing Governments: Unilever in India and Turkey, 1950–1980

Keywords: by Geoffrey G. Jones

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

to a rubber band that snaps back toward a somewhat constant middle ground even after pandemic-level disruptions. Here’s the argument as it applies to remote work or “work from anywhere”: Remote work, already common, was first required by... View Details

Keywords: by James Heskett

Web

Faculty & Researchers - Managing the Future of Work

Faculty & Researchers Faculty & Researchers Project Co-Chairs Joseph B. Fuller Professor of Management Practice Joseph Fuller is a Professor of Management Practice at the Harvard Business School, the... View Details

Web

Community College Report - Managing the Future of Work

Research Research The Partnership Imperative: Community Colleges, Employers, & America’s Chronic Skills Gap Read the Report Read the Report To close America’s chronic middle skills gap, U.S. employers have to partner much more actively... View Details

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

Editor's note: This is the first of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this first of two articles, Davis discusses leadership models. Part One: Global Norms And The One-leader... View Details

Personal Relationships and Enforcement of Management Controls: An Analysis of Punishments for Perpetrators of Economic Crimes

To explore how companies enforce management control systems, we examine whether social relationships influence the severity and consistency of punishments for main perpetrators of corporate economic crimes. We find wide variation in rates of dismissal and... View Details

Publications