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  • February 2001 (Revised October 2002)
  • Teaching Note

Michael Dell: Winning on the Demand Side of the Information Revolution TN

By: Nancy F. Koehn
Teaching Note for (801-363). View Details
Keywords: Demand and Consumers; Information
Citation
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Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution TN." Harvard Business School Teaching Note 801-378, February 2001. (Revised October 2002.)
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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Hill, Linda A., and Lydia Begag. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)." Harvard Business School Supplement 425-079, May 2025. (Revised June 2025.)
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

performance. Michael Beer is the Cahners-Rabb Professor of Business Administration, Emeritus, at Harvard Business School. [Image: Unsplash/Andrej Lišakov] Related reading from the Working Knowledge Archives Cheese Moving: Effecting Change... View Details
Keywords: by Michael Beer
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

assessments of you will take on additional importance. Your relationship with your new boss will be built through a series of conversations.— Michael Watkins Establishing How You Will Work Together It's essential to figure out how you and... View Details
Keywords: by Michael Watkins
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

Organizations & Markets (NOM) unit, found that keeping unsavory information to ourselves may not always be in our best interest. In fact, sometimes people think better of others who reveal ugly truths over those who keep mum. To come to this conclusion, John and... View Details
Keywords: by Michael Blanding
  • October 2021 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
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Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
  • Article

Pioneers in Finance: An Interview with Michael C. Jensen - Part 2

By: Michael C. Jensen and Ralph A. Walkling
Keywords: Finance
Citation
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Jensen, Michael C., and Ralph A. Walkling. "Pioneers in Finance: An Interview with Michael C. Jensen - Part 2." Journal of Applied Finance 20, no. 2 (2010).
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

the agency implied that it would respect the public’s wishes, say Michael Norton and Leslie John, both professors at Harvard Business School. “When firms conduct online polls, people frequently submit ridiculous entries; and with social... View Details
Keywords: by Michael Blanding; Advertising
  • 1 Apr 2013
  • Interview

Restoring U.S. Competitiveness: Professor Michael Porter in an interview with Charlie Rose

By: Michael E. Porter
"There is an historic opportunity right now for business and government to work together [to restore U.S. competitiveness]." Professor Porter discusses the eight federal policy priorities that business leaders and policymakers, liberals and conservatives agree will... View Details
Keywords: U.S. Competitiveness; Competition; Policy; Global Strategy; Business and Government Relations; United States
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Porter, Michael E. "Restoring U.S. Competitiveness: Professor Michael Porter in an interview with Charlie Rose." Charlie Rose (Television program), April 1, 2013.
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the 1983 movie of the same name.4... View Details
Keywords: by Michael Raynor
  • Article

Pioneers in Finance: An Interview with Michael C. Jensen - Part 1

By: Michael C. Jensen and Ralph A. Walkling
Keywords: Finance
Citation
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Jensen, Michael C., and Ralph A. Walkling. "Pioneers in Finance: An Interview with Michael C. Jensen - Part 1." Journal of Applied Finance 20, no. 2 (2010).
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

their businesses while staying true to their cultural roots. We sat down with Associate Professor Mukti Khaire, lead author of Noma: A Lot on the Plate; and Associate Professor Anat Keinan and Professor Michael I. Norton, authors of... View Details
Keywords: by Michael Blanding; Food & Beverage
  • February 2017
  • Comment

Comments on "Parenting Strategies for Multibusiness Companies" by Michael Goold (June 1996)

By: David J. Collis
Review of earlier publication on corporate strategy that includes lessons and current research agenda. View Details
Keywords: Corporate Headquarters; Parenting Advantage; Diversification; Corporate Strategy
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Collis, David J. Comments on "Parenting Strategies for Multibusiness Companies" by Michael Goold (June 1996). Long Range Planning 50, no. 1 (February 2017): 22–23.
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

gather with your spouse and kids to enjoy pizza and a movie on Friday nights. These routines are actually rituals—and though we may not think much about them, they can play a meaningful role in our personal and professional lives, says Harvard Business School Professor... View Details
Keywords: by Michael Blanding
  • Article

Competitiveness in a Globalised World: Michael Porter on the Microeconomic Foundations of the Competitiveness of Nations, Regions, and Firms

By: Michael E. Porter, Brian Snowdon and George Stonehouse
In this paper, we provide the text of an interview with Professor Michael Porter discussing his research and ideas relating to the microeconomic foundations of global competitiveness. The discussion provides a microeconomic perspective on some of the key issues... View Details
Keywords: Economics
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Porter, Michael E., Brian Snowdon, and George Stonehouse. "Competitiveness in a Globalised World: Michael Porter on the Microeconomic Foundations of the Competitiveness of Nations, Regions, and Firms." Journal of International Business Studies 37, no. 2 (March 2006): 163–175.
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with their relationship with you, or... View Details
Keywords: by Michael Wheeler
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

choices, those efforts should be enough to change your behavior. If you know the consequences but still get fat, you must want to be overweight. “Losing $100 is more painful than gaining $100 is pleasurable” Of course not, say Leslie John and View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

that no one had ever seen and that no one understood what it did was brilliant” Those are the questions David B. Yoffie and Michael A. Cusumano address in their new book, Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove,... View Details
Keywords: by Michael Blanding; Computer
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of information with every keystroke... View Details
Keywords: by Michael Blanding; Consumer Products
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

consumer believes." Along with Michael Norton, professor of marketing, Avery explores those extremes in a recent HBS teaching note, Learning from Extreme Consumers. The researchers developed the concept as part of the Field Immersion... View Details
Keywords: by Michael Blanding
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