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      • February 2016 (Revised August 2017)
      • Case

      Battle Over a Bank: Defining the Limits of Federal Power Under a New Constitution

      By: David Moss and Marc Campasano
      In late February, 1791, Treasury Secretary Alexander Hamilton submitted a report to President Washington defending his recent proposal for a national bank, which he hoped would bolster the American economy and assist the federal government in managing its finances.... View Details
      Keywords: Governance; Central Banking; Laws and Statutes; Government and Politics; History; Public Administration Industry; United States
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      Moss, David, and Marc Campasano. "Battle Over a Bank: Defining the Limits of Federal Power Under a New Constitution." Harvard Business School Case 716-052, February 2016. (Revised August 2017.)
      • February 2016 (Revised March 2017)
      • Case

      Regulating Radio in the Age of Broadcasting

      By: David Moss, Marc Campasano and Colin Donovan
      When the Titanic tragically sank on April 15, 1912, potentially life-saving help was delayed as a result of failures in radio communication. In part as a result, Congress moved swiftly to regulate radio, passing the Radio Act of 1912 four months later. Although at... View Details
      Keywords: Radio; Regulation; Communication Technology; Government Legislation; History; Media and Broadcasting Industry; United States
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      Moss, David, Marc Campasano, and Colin Donovan. "Regulating Radio in the Age of Broadcasting." Harvard Business School Case 716-043, February 2016. (Revised March 2017.)
      • October 2015
      • Case

      DRW Technologies

      By: Stephen A. Greyser and William Ellet
      Ed Claiborne is a newly hired corporate vice president of procurement for DRW Technologies, a company that produces advanced military systems with 21 plants in the United States. Claiborne was hired from another company from within the industry, and the news of his... View Details
      Keywords: Announcements; Management Style; Organizational Structure; Leadership Style; Human Resources
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      Greyser, Stephen A., and William Ellet. "DRW Technologies." Harvard Business School Brief Case 916-535, October 2015.
      • October 2015
      • Article

      Global Teams That Work

      By: Tsedal Neeley
      Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details
      Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues
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      Neeley, Tsedal. "Global Teams That Work." Harvard Business Review 93, no. 10 (October 2015): 74–81.
      • June 2015 (Revised April 2018)
      • Case

      WeChat: A Global Platform?

      By: Willy Shih, Howard Yu and Feng Liu
      WeChat was developed by Tencent Holdings as a lightweight messaging platform. As it grew quickly to become the most popular messaging app in China, it added a range of products and services that sat on top that were designed to appeal to a broad range of consumers and... View Details
      Keywords: Online Platforms; China; WeChat; Tencent Holdings; Globalization; Internet and the Web; Applications and Software; Digital Platforms; Telecommunications Industry; Information Industry; China
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      Shih, Willy, Howard Yu, and Feng Liu. "WeChat: A Global Platform?" Harvard Business School Case 615-049, June 2015. (Revised April 2018.)
      • February 2015
      • Case

      BlackRock: Diversity as a Driver for Success

      By: Boris Groysberg and Katherine Connolly
      In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
      Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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      Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
      • January 2015 (Revised April 2025)
      • Technical Note

      FIELD Global Capstone: Orchestrating a Compelling Presentation

      By: Jill Avery
      This note was written to help you organize and orchestrate your FIELD Global Immersion final project presentation to your global partner. It is designed to illustrate ways to make your final presentation persuasive, inspiring, and powerful—a presentation with presence.... View Details
      Keywords: Presentation Skills; Communication; Communication Intention and Meaning; Communication Strategy; Interpersonal Communication; Management Skills
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      Avery, Jill. "FIELD Global Capstone: Orchestrating a Compelling Presentation." Harvard Business School Technical Note 315-085, January 2015. (Revised April 2025.)
      • November 27, 2014
      • Article

      When Your Boss Gives You Conflicting Messages

      By: Charlie Kiefer and Leonard A. Schlesinger
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      Kiefer, Charlie, and Leonard A. Schlesinger. "When Your Boss Gives You Conflicting Messages." Harvard Business Review (website) (November 27, 2014).
      • September 26, 2014
      • Blog Post

      Prevent Conflicting Messages from Confusing Your Team

      By: Leonard A. Schlesinger and Charlie Kiefer
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      Schlesinger, Leonard A., and Charlie Kiefer. "Prevent Conflicting Messages from Confusing Your Team." Harvard Business Review Blogs (September 26, 2014).
      • June 2014
      • Article

      Get Excited: Reappraising Pre-Performance Anxiety as Excitement

      By: A.W. Brooks
      Individuals often feel anxious in anticipation of tasks such as speaking in public or meeting with a boss. I find that an overwhelming majority of people believe trying to calm down is the best way to cope with pre-performance anxiety. However, across several studies... View Details
      Keywords: Opportunities; Attitudes; Performance
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      Brooks, A.W. "Get Excited: Reappraising Pre-Performance Anxiety as Excitement." Journal of Experimental Psychology: General 143, no. 3 (June 2014): 1144–1158. (Received Outstanding Dissertation Award by International Association for Conflict Management 2013.)
      • Article

      Delayed-Response Strategies in Repeated Games with Observation Lags

      By: Drew Fudenberg, Yuhta Ishii and Scott Duke Kominers
      We extend the folk theorem of repeated games to two settings in which players' information about others' play arrives with stochastic lags. In our first model, signals are almost-perfect if and when they do arrive, that is, each player either observes an almost-perfect... View Details
      Keywords: "Repeated Games"; Folk Theorem; Private Monitoring; Observation Lag; Game Theory
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      Fudenberg, Drew, Yuhta Ishii, and Scott Duke Kominers. "Delayed-Response Strategies in Repeated Games with Observation Lags." Journal of Economic Theory 150 (March 2014): 487–514.
      • September 2013
      • Article

      Great Leaders Who Make the Mix Work

      By: Boris Groysberg and Katherine Connolly
      Business leaders send a powerful message when they make a commitment to diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for... View Details
      Keywords: Leadership Development; Working Conditions; Leading Change; Management Practices and Processes; Organizational Culture; Diversity; Gender
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      Groysberg, Boris, and Katherine Connolly. "Great Leaders Who Make the Mix Work." Harvard Business Review 91, no. 9 (September 2013): 68–76.
      • March 2013
      • Article

      Advertising's New Medium: Human Experience

      By: Jeffrey F. Rayport
      Standard ad messaging and conventional creative executions and placements are rapidly becoming outmoded. To win consumers' attention and trust, marketers must think less about what advertising says to its targets and more about what it does for them. Rather than... View Details
      Keywords: Customers; Advertising
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      Rayport, Jeffrey F. "Advertising's New Medium: Human Experience." Harvard Business Review 91, no. 3 (March 2013): 76–84.
      • Article

      Send a Message to the Women in Your Company

      By: Boris Groysberg and Michael Slind
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      Groysberg, Boris, and Michael Slind. "Send a Message to the Women in Your Company." Harvard Business Review (website) (March 1, 2012).
      • January – February 2012
      • Article

      How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

      By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
      Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
      Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
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      Leonardi, Paul, Tsedal Neeley, and Elizabeth M. Gerber. "How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication." Organization Science 23, no. 1 (January–February 2012): 98–117.
      • December 2011 (Revised February 2019)
      • Case

      The Indian Removal Act and the 'Trail of Tears'

      By: Tom Nicholas, Ari Medoff, Raven Smith and Sam Subramanian
      Native Americans were subjected to a protracted and painful process of forced removal from their land. The case provides "first hand" evidence on the debate over Indian removal as it took place during the early nineteenth century. The first document is excerpted from... View Details
      Keywords: Native Americans; History; Laws and Statutes; United States
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      Nicholas, Tom, Ari Medoff, Raven Smith, and Sam Subramanian. "The Indian Removal Act and the 'Trail of Tears'." Harvard Business School Case 812-079, December 2011. (Revised February 2019.)
      • 2011
      • Book

      Getting to Giving: Fundraising the Entrepreneurial Way

      By: Howard H. Stevenson and Shirley M. Spence
      Getting to Giving is based on Stevenson's many years as a donor, fundraiser and entrepreneur. The book offers practical techniques and real life stories, and brings passion and humor to the art and science of asking for money. Topics included in the book... View Details
      Keywords: Fund Raising; Fundraising; Non-profit Management; Strategy; Nonprofit Organizations; Philanthropy and Charitable Giving
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      Stevenson, Howard H., and Shirley M. Spence. Getting to Giving: Fundraising the Entrepreneurial Way. Belmont, MA: Timberline LLC, 2011.
      • May 2011
      • Article

      Effective Managers Say the Same Thing Twice (or More)

      By: Tsedal Neeley and Paul Leonardi
      How do effective managers get employees to act promptly? New research suggests that it's by making their requests at least twice. Though you may think redundancy is unnecessary and even a waste of time, a new study indicates that it helps your message cut through... View Details
      Keywords: Interpersonal Communication; Employees; Management Style; Performance Improvement
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      Neeley, Tsedal, and Paul Leonardi. "Effective Managers Say the Same Thing Twice (or More)." Harvard Business Review 89, no. 5 (May 2011): 38–39.
      • May 2011
      • Article

      Underdog Branding: Why Underdogs Win in Recessions

      By: Neeru Paharia, Anat Keinan and Jill Avery
      Underdog stories about overcoming great odds through passion and determination are particularly resonant during difficult times as they inspire us and give us hope when the outlook we face is bleak. They promise that success is still possible, a much needed message in... View Details
      Keywords: Marketing; Brand Building; Brand Management; Brand Positioning; Competitive Positioning; Brands and Branding; Economics; Marketing Communications; Marketing Strategy; Advertising Campaigns; Advertising Industry; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Fashion Industry; Food and Beverage Industry
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      Paharia, Neeru, Anat Keinan, and Jill Avery. "Underdog Branding: Why Underdogs Win in Recessions." European Business Review (May 2011): 53–56. (Invited Article.)
      • February 2011 (Revised December 2012)
      • Case

      The Ford Fiesta

      By: John Deighton and Leora Kornfeld
      Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details
      Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry
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      Deighton, John, and Leora Kornfeld. "The Ford Fiesta." Harvard Business School Case 511-117, February 2011. (Revised December 2012.) (request a courtesy copy.)
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