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- All HBS Web (242)
- Faculty Publications (38)
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- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
Professor Amy C. Edmondson, who studies psychological safety and organizational learning. Incidents that almost result in loss or harm often pass unnoticed, in part because workers worry about being associated with vulnerability or... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details
Keywords: by Robert S. Kaplan
- 30 Jul 2013
- First Look
First Look: July 30
workload and patient length of stay (LOS) and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the effects of same-type patient workload (occupancy) on LOS are analyzed. The... View Details
Keywords: Anna Secino
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary care for its... View Details
- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
legalizing cannabis has been growing steadily over the years. According to the Pew Research Center, as of April 2021, 91 percent of adults in the United States supported legalization; 60 percent supported legalization for both medical and... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
77 percent of its profits from outside North America. But Goizueta's strategy soon ran into trouble, due in large part to the Asian currency crisis. By the end of 1999, when Douglas Daft took the reins, earnings had slumped, and Coke's stock had lost nearly one-third... View Details
Keywords: by Pankaj Ghemawat
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
percent of its revenues to fraud annually, which translates to a projected global fraud loss of $3.7 trillion. Most of those studies, however, have focused on the practical logic behind the crimes. What sets this study apart is that it is... View Details
Keywords: by Carmen Nobel
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
permanent shift in the ratio of part-time workers to full-time workers across the economy. COVID-19 may yield similar changes. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business... View Details
Keywords: by Dina Gerdeman
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
customers, and society at large, without regard for how much it costs, with 90 percent of consumers stating that brands should be willing to suffer substantial financial losses to ensure the well-being and financial security of others.... View Details
Keywords: by Jill Avery and Richard Edelman
- 09 Sep 2013
- Lessons from the Classroom
Teaching Climate Change to Skeptics
A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
Keywords: by Carmen Nobel
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to universities offering both... View Details
Keywords: by Sean Silverthorne
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
Cohly was skilled in Ayurveda, the ancient Indian practice of herbal medicine, and suggested they try using turmeric to heal the wound instead. The spice worked, and Das and Cohly later conducted Western medical trials to prove that... View Details
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
in half, with no loss in pay to the workers.” David F. in Arizona reminded us that “Markets may be efficient, but they’re not always quick to reach equilibrium.” As a result, some businesses will invest in training their own employees,... View Details
- 25 Oct 2011
- First Look
First Look: October 25
Institutional Investors Frame Their Losses: Evidence on Dynamic Loss Aversion from Currency Portfolios Authors:Kenneth A. Froot, J. Arabadjis, S. Cates, and S. Lawrence Publication:Journal of Portfolio Management (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
co-pays and deductibles on essential medications for chronic conditions can reduce adherence to therapy, leading to expensive hospitalizations, complications, and the like. Here, so-called consumer-driven health plans not only failed to... View Details
- 18 Aug 2009
- First Look
First Look: August 18
elastically supplied inputs, free entry may lead to an inefficiently high number of firms in equilibrium. Under input scarcity, however, the welfare loss from free entry is reduced. Further, free entry may increase use of high-quality... View Details
Keywords: Martha Lagace
- 05 Aug 2024
- Research & Ideas
Watching for the Next Economic Downturn? Follow Corporate Debt
explains. “It's only in the US in 2007 and 2008 that we observed the highest fraction of the non-performing loans coming from households. And even then, you can see that the losses coming from the companies were substantial as well.” The... View Details
Keywords: by Rachel Layne
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
target shareholders in the form of higher deal premiums or more competing bids. Completion rates and deal jumping rates also remained unchanged. We estimate that the incidence-rate ratio of UK deals to non-UK deals after the reform was... View Details
Keywords: Carmen Nobel
- 10 Jul 2000
- Research & Ideas
The State of the Markets
indices." Technology is a means to that end. Technology, Efficiency And An Aging Population From a macroeconomic perspective, Seifert pointed out, technologically advanced and efficient capital markets will play a key role as countries face a major demographic... View Details
Keywords: by James E. Aisner