Publications

Research Summary

Risk Management

The recent proliferation of risk management, as a management control system, and the continuing failures in risk oversight suggest that risk practices warrant further research and understanding.

My mission, ambition, and indeed passion is to document,... View Details

2003
Introduction

Getting the Best from Best Practices

By: Rosabeth M. Kanter

Keywords: Management Practices and Processes; Practice; Performance Effectiveness

October 2003 (Revised December 2006)
Case

Corrupt Practices in International Business

By: Rafael M. Di Tella and Robert E. Kennedy

Explores various aspects of corruption in international business. This abridged case contains materials from both Corruption in International Business (A) & (B), but does not include the example "caselets." A rewritten version of earlier cases. View Details

Keywords: Globalized Firms and Management; Crime and Corruption

Educators

2010
Module Note

Employee Management At HDFC Bank – A Case Study

By: Shashank Shah and A. Sudir Bhaskar

Keywords: Employee Engagement; Human Resource Practices; Employee Empowerment; Banking; Banking Industry; India

17 Dec 2015
News

Conducting Research That Influences Practice

coauthor, Professor Ryan Buell (MBA 2007, DBA 2012), have done will impact not only restaurants, but the service industry overall,” says John Korn, executive director of Doctoral Programs at HBS. “The support that doctoral students receive allows them to become the... View Details

Article

Integrating: A Managerial Practice that Enables Implementation in Fragmented Health Care Environments

By: Michaela J. Kerrissey, Patricia Satterstrom, Nicholas Leydon, Gordon Schiff and Sara J. Singer

How some organizations improve while others remain stagnant is a key question in health care research. This inductive qualitative study examines primary care clinics implementing improvement efforts in order to identify mechanisms that enable implementation despite... View Details

Keywords: Organization And Management Theory; Quality Improvement; Health Care and Treatment; Performance Improvement; Integration; Cooperation

Web

Data Practices - Research Computing Services

Data Practices Data Tips & Toolkits RCS has compiled an array of packages and tools that can help you with your data wrangling, web scraping, and statistical analysis, among others. Below is a selected list of tips and toolkits. Machine... View Details

July 2020
Article

Healthy Business? Managerial Education and Management in Healthcare

By: Nicholas Bloom, Renata Lemos, Raffaella Sadun and John Van Reenen

We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to universities offering both medical education... View Details

Keywords: Management; Hospitals; Mortality; Education; Health Care and Treatment; Performance Improvement; Business Education; Management Practices and Processes

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Web

Rigorous research, rooted in practice | About

Rigorous research, rooted in practice The most pressing challenges and interesting opportunities facing the world today cannot be addressed without business playing a significant role. Harvard Business School faculty conduct research on... View Details

08 Mar 2012
Working Paper Summaries

Customer-Driven Misconduct: How Competition Corrupts Business Practices

Keywords: by Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder & Michael W. Toffel; Auto

06 Aug 2018
Blog Post

Parks Management is People Management

I began my MBA with the goal of utilizing business practices for land management issues. Scouring for applicable insights, I attempted filtering my coursework through the lens of a natural resource... View Details

Keywords: Nonprofit / Government

February 2014 (Revised April 2014)
Supplement

Pixability: Managing a Corporate Board (Pre Class)

By: Noam Wasserman

"Bettina’s Board Walk" examines the board management methods of Bettina Hein, Founder-CEO of Pixability, Inc., as she prepares for and conducts a standard board meeting. The case is designed to give students an understanding of the delicate dynamics inherent in board... View Details

Keywords: Entrepreneurial Management; Board Of Directors; Entrepreneurship

August 2013
Article

Customer-Driven Misconduct: How Competition Corrupts Business Practices

By: Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder and Michael W. Toffel

Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but that violate government regulations, especially when... View Details

Keywords: Competition; Crime and Corruption; Management Practices and Processes; Ethics; Consumer Behavior; Customer Satisfaction; Auto Industry; Service Industry

Research Summary

Managing sustainability in supply chains

By: Michael W. Toffel

I am examining codes of conduct, management process standards, and government voluntary programs that address environmental and labor issues, seeking to understand what enables some of these programs to actually deliver on their promise of distinguishing organizations... View Details

Keywords: Environment; Environmental Performance; Environmental Regulation; Environmental Strategy; Regulation; Supply Chain; Supply Chain Management; Manufacturing Industry; Auto Industry; Service Industry; Construction Industry; United States; California

December 2016
Article

Deal Process Design in Management Buyouts

By: Guhan Subramanian

Management buyouts (MBOs) are an economically and legally significant class of transaction: not only do they account for more than $10 billion in deal volume per year, on average, but they also play an important role in defining the relationship between inside and... View Details

Keywords: Management Buyout; Deal Structuring; Acquisition; Design; Fairness

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August 2005 (Revised August 2006)
Exercise

People Management

By: Boris Groysberg and David Lane

Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions that general managers bring to their HR decisions. Before class, participants fill out a true-or-false... View Details

Keywords: Human Resources; Management; Compensation and Benefits; Retention; Performance Evaluation

August 2019 (Revised August 2024)
Module Note

Why Aspiring Executives Should Care About Management Theory

By: Clayton M. Christensen, Rory McDonald and Shaye Roseman

Managers often make significant business decisions based on little more than convincing book jacket blurbs. They should hold themselves—and the experts—to a higher standard. View Details

Keywords: Management Theory; Management Practices and Processes; Leadership Development