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- All HBS Web (189)
- Faculty Publications (34)
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- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
explores the emergence of "air taxis," a novel service based on a new class of light, economical jet aircraft that have come on the market recently. "The economics are such that entrepreneurs believe you can have an... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professor... View Details
Keywords: by Staff
- 15 Sep 2009
- First Look
First Look: September 15
characteristics and director networks are also associated with deal generation. We find that a company that has a director who has had LBO experience through prior board service is approximately 40% more likely to receive a private equity... View Details
Keywords: Martha Lagace
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets. Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details
- 24 May 2021
- Op-Ed
Can Fabric Waste Become Fashion’s Resource?
COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
fashion industry creative director at predicting the future fashion trends and tastes of consumers. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/517115-PDF-ENG Harvard Business School Case 517-100 1436: The First Pure Chinese View Details
Keywords: Carmen Nobel
- December 1999
- Case
Sendwine.com
By: Thomas R. Eisenmann, Charmaine C Ess and Ann A. O'Hara
Sendwine.com, an online retailer of premium gifts of wine by the bottle, faced decisions about its growth strategy in mid-1999. Mike Lannon, president and founder, had established his company as a prominent player in an increasingly crowded field. But with success came... View Details
Keywords: Decision Choices and Conditions; Venture Capital; Financial Strategy; Problems and Challenges; Luxury; Diversification; Internet; Web Services Industry
Eisenmann, Thomas R., Charmaine C Ess, and Ann A. O'Hara. "Sendwine.com." Harvard Business School Case 800-211, December 1999.
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
"Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store." Starbucks tried to add value through innovation, offering wi-fi service and creating and selling its own... View Details
- 03 Mar 2015
- First Look
First Look: March 3
that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a Great Business Plan Published: October 6, 2008 Harvard Business... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
supply it with oil, gas, metals, and other primary materials. A slowdown in China could impact some of these emerging markets pretty hard. Capital has quickly flown out of them, hitting their currencies and equity markets. Europe is less exposed, though some specific... View Details
- 24 Mar 2015
- First Look
First Look: March 24
Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were... View Details
Keywords: Sean Silverthorne
- 20 Mar 2012
- First Look
First Look: March 20
either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets as well those for goods and View Details
Keywords: Sean Silverthorne
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
urgent action, it enjoyed the luxury of time, relatively speaking, to find its new identity. By contrast, the intelligence community's national-security imperative puts great pressure on it to change immediately. Consider the challenge... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
- 03 Jan 2007
- First Look
First Look: January 3, 2007
JCI is facing decisions regarding implementation of its business strategy, wondering if now is the time to diversify its service offerings. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=805119 Kendall... View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
strategy would be a very risky move Ryan Raffaelli: We often define radical innovations as "competency-destroying," meaning that they render all related products and services in the same market category obsolete. While the Apple Watch is... View Details
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the... View Details
Keywords: Martha Lagace
- 20 Dec 2016
- First Look
December 20, 2016
School Case 217-013 Nirvana Vihar Rehabilitation Homes Kumar Builders (KUL) was finally nearing completion on the four luxury condominium towers that comprised the first phase of its bold vision for the redevelopment of more than 70 acres... View Details
Keywords: Carmen Nobel
- 08 Apr 2008
- First Look
First Look: April 8, 2008
economy began to improve and the livelihood of many Chinese rose with it, their tastes began to change. Exposed to more luxurious foreign brands, many Chinese strived to purchase a Swiss or Japanese watch. How could Fiyta build up its... View Details
Keywords: Martha Lagace