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Publications

Publications

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  • All HBS Web  (105)
    • News  (46)
    • Research  (56)
    • Multimedia  (2)
  • Faculty Publications  (26)

Show Results For

  • All HBS Web  (105)
    • News  (46)
    • Research  (56)
    • Multimedia  (2)
  • Faculty Publications  (26)
← Page 4 of 105 Results →
  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

the fact that in 2009, a new law had widely expanded the use of electronic health systems, by early 2020, just 38 percent of patients had logged into a secure online health portal. And communities of color used these health care platforms even less. The pandemic’s... View Details
Keywords: by Ben Rand; Health
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

As restaurants shuttered during social lockdowns in March and April, food delivery soared. An increasing number of those deliveries originated from recently established “cloud kitchens.” More remarkable, most of the restaurants left... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

shifts were canceled due to closures. When the lockdown continued, the company then furloughed 51,000 store employees—while still retaining 82 percent of its full-time store and field employees on payroll. To support workers through the... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 01 Dec 2022
  • News

Full Court Press

sports. “But what struck me was how much people hungered for something to lift their spirits in the middle of sitting at home in various stages of lockdown and how impactful sports was to driving that sense of psychological and mental... View Details
Keywords: Dan Morrell
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

slightly in October. But the shift to online shopping happened even as lockdown measures dampened sales (both the quantity of products sold and dollars spent) in the early weeks of lockdowns. In the UK, sales remained lower than in 2019... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

interpret that to mean that it’s safe.” Luca and Glaeser teamed with University of Maryland Professor Ginger Zhe Jin and Benjamin T. Leyden, an assistant professor at Cornell University. They detailed their findings in Learning from Deregulation: The Asymmetric Impact... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 25 Jul 2024
  • News

Mentorship Program in Singapore is Still Lighting the Way to Success

Clubs News Clubs News It’s been a decade since the HBS Club of Singapore (HBSCS) launched its signature Mentorship Program, aimed at helping local university and trade school students to prepare for life after graduation, both personally and professionally. The program... View Details
Keywords: Margie Kelley
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

In a world devastated by the COVID-19 pandemic, the Republic of Korea (South Korea) has been able to effectively combat the disease without ever imposing a full lockdown of its economy. How did the country accomplish its success, and what... View Details
Keywords: by Doug J. Chung; Health
  • 07 Dec 2022
  • News

Dubai-Based Proptech Builds Up

Aahan Bhojani (Linkedin) Aahan Bhojani (Linkedin) In early 2020, Aahan Bhojani (MBA 2019) was working for a travel fintech startup in Boston when the coronavirus pandemic resulted in lockdowns around the world. But Bhojani wasn't in... View Details
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

some,” one CEO explained. Another CEO was able to avoid layoffs and broad salary reductions by “[asking] my top 10 percent to take a 30 percent pay cut today, which I converted into [employee stock] and they would receive twice as much as they forgo when things... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, new research finds that... View Details
Keywords: by Kristen Senz
  • 25 Aug 2022
  • News

Ready for Departure

As millions of passengers return to the skies for long-delayed plans, they’ll be returning to an airport that’s likely a little different. The lockdowns of 2020 hit aviation harder than almost any other industry. Airports, as a subsector,... View Details
Keywords: Jen McFarland Flint; illustrations by Chris Gash; Air Transportation; Transportation
  • 23 Jul 2021
  • Blog Post

Trends in Consumer Products

needed to simplify their workload. When the lockdown first hit, we saw consumers turn to “old trusted brands” like Busch and Bud Light. When people began to gather with family or small groups again, consumers had an appetite to bring... View Details
  • 23 Jul 2020
  • Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

interactive database tracking 16 categories of policies announced in each country, from rate cuts and lending to quantitative easing, the large-scale asset purchases and balance sheet expansion by central banks. The database also includes whether a country implemented... View Details
Keywords: by Rachel Layne
  • 30 Nov 2020
  • Research & Ideas

COVID Not Slowing VC Investment

more basic factor has been holding back investment: remote work. Lockdowns and rising COVID-19 cases prompted many venture capitalists to literally head for the hills, decamping to vacation homes in Wyoming and Idaho. Even with its close... View Details
Keywords: by Danielle Kost; Financial Services; Banking
  • 22 Feb 2022
  • News

Launch Codes

entrepreneurship has taught me to lean into surprises. Between border shutdowns, lockdowns right before launch, and other unexpected turns, I’ve learned to adapt, iterate, and persevere amid uncertainty. Though solving health care... View Details
Keywords: Dan Morrell; illustrations by Alvaro Dominguez
  • 01 Sep 2020
  • News

The Devil You Don’t Know

big part of it is actually a tangible barrier rather than a behavioral one. If you're in a lockdown or if you’re nervous about going out and being around other people, you’re less likely to go out and shop, to consume, and this directly... View Details
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

asked, “Is this a good time to begin thinking about prudential limits so that the brick-and-mortar stores will continue to be around when the next lockdown happens?” Perhaps the most basic question was one raised by NickC when he said,... View Details
Keywords: by James Heskett; Retail
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

data-id=_/CWwxVO0Me28Q0etkq2Sr][/div] The most vulnerable businesses won’t last that long. They’ll need interest-free loans and other cash buffers to pay their workers and keep their storefronts while they wait out citywide lockdowns and... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
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