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  • All HBS Web  (13,143)
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Show Results For

  • All HBS Web  (13,143)
    • People  (70)
    • News  (4,043)
    • Research  (5,714)
    • Events  (60)
    • Multimedia  (96)
  • Faculty Publications  (2,504)
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  • 04 Jan 2011
  • Working Paper Summaries

The Learning Effects of Monitoring

Keywords: by Dennis Campbell, Marc Epstein & Francisco de Asis Martinez-Jerez; Entertainment & Recreation
  • December 2019
  • Supplement

Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts

By: Lena G. Goldberg and Michael S. Kaufman
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Goldberg, Lena G., and Michael S. Kaufman. "Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts." Harvard Business School Supplement 320-084, December 2019.
  • July 19, 2021
  • Article

Do Most Family Businesses Really Fail by the Third Generation?

By: Josh Baron and Rob Lachenauer
Perhaps the most commonly-cited statistic about family businesses is their failure rates. Most articles or speeches about family businesses start with some version of the “three-generation rule,” which suggests that most don’t survive beyond three generations. But that... View Details
Keywords: Family Business; Success; Perception
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Baron, Josh, and Rob Lachenauer. "Do Most Family Businesses Really Fail by the Third Generation?" Harvard Business Review (website) (July 19, 2021).
  • 2017
  • Article

Organizational Support for Learning and Contribution to Improvement by Frontline Staff

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
Keywords: Tournaments; Innovation; Health Care Delivery
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Jung, Olivia, Andrea Blasco, and Karim R. Lakhani. "Organizational Support for Learning and Contribution to Improvement by Frontline Staff." Academy of Management Best Paper Proceedings (2017).
  • Web

Teaching by the Case Method - Christensen Center for Teaching & Learning

Teaching by the Case Method Case Method in Practice Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Sample Class Play Video Chris Christensen described case method teaching as "the art of managing... View Details
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

Unit at Harvard Business School. "For example, procurement policies could serve a demonstration role that would stimulate private demand by making people more aware of green buildings. They might also cover the start-up costs of... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 1998
  • Working Paper

Do Firms Learn to Create Value? The Case of Alliances

By: Bharat Anand and Tarun Khanna
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Anand, Bharat, and Tarun Khanna. "Do Firms Learn to Create Value? The Case of Alliances." Harvard Business School Working Paper, No. 99-008, July 1998.
  • August 2020 (Revised September 2020)
  • Technical Note

Assessing Prediction Accuracy of Machine Learning Models

By: Michael W. Toffel, Natalie Epstein, Kris Ferreira and Yael Grushka-Cockayne
The note introduces a variety of methods to assess the accuracy of machine learning prediction models. The note begins by briefly introducing machine learning, overfitting, training versus test datasets, and cross validation. The following accuracy metrics and tools... View Details
Keywords: Machine Learning; Statistics; Econometric Analyses; Experimental Methods; Data Analysis; Data Analytics; Forecasting and Prediction; Analytics and Data Science; Analysis; Mathematical Methods
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Toffel, Michael W., Natalie Epstein, Kris Ferreira, and Yael Grushka-Cockayne. "Assessing Prediction Accuracy of Machine Learning Models." Harvard Business School Technical Note 621-045, August 2020. (Revised September 2020.)
  • 2025
  • Working Paper

How Do Voters Respond to Cues by Charismatic Leaders? Evidence from Brazil

By: Paula Rettl
While elite-cue effects on public opinion are well-documented, questions remain as to when and why voters use elite cues to inform their opinions and behaviors. This study contributes to answer these questions by testing whether voters react to cues by charismatic... View Details
Keywords: Elites; Public Engagement; Politics; Political Affiliation; Political Campaigns; Political Influence; Political Leadership; Political Economy; Survey Research; COVID-19; COVID-19 Pandemic; COVID; Cognitive Psychology; Cognitive Biases; Political Elections; Voting; Power and Influence; Identity; Behavior; Latin America; Brazil
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Rettl, Paula. "How Do Voters Respond to Cues by Charismatic Leaders? Evidence from Brazil." Harvard Business School Working Paper, No. 24-022, October 2023. (Revised June 2025.)
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people... View Details
Keywords: by James Heskett
  • 05 Jul 2006
  • Working Paper Summaries

Do Managers’ Heuristics Affect R&D Performance Volatility? A Simulation Informed by the Pharmaceutical Industry

Keywords: by Francesca Gino & Gary P. Pisano; Pharmaceutical
  • 2016
  • Article

Learning By Contributing: Gaining Competitive Advantage Through Contributing to Public Goods

By: Frank Nagle
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Nagle, Frank. "Learning By Contributing: Gaining Competitive Advantage Through Contributing to Public Goods." Academy of Management Best Paper Proceedings (2016).

    Donors are Turned Off by Overhead Costs. Here's What Charities Can Do

    Elizabeth A. Keenan and colleagues find that charitable donors are willing to stomach the idea of overhead costs—as long as they know someone else’s donation is covering them. A field study helped one organization nearly triple its solicited donations. View Details
    • 2025
    • Working Paper

    Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning

    By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
    Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships between customer states, company actions, and long-term value. However, its practical implementation often faces significant challenges.... View Details
    Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
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    Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
    • 01 Apr 2014
    • News

    ‘Management by Walking Around’ programs in hospitals may do more harm than good

    • 2017
    • Working Paper

    What Else Do Shareholders Want? Shareholder Proposals Contested by Firm Management

    By: Eugene F. Soltes, Suraj Srinivasan and Rajesh Vijayaraghavan
    Shareholder proposals provide investors an opportunity to exercise their decision rights within firms, but managers can seek permission from the Securities and Exchange Commission (SEC) to dismiss proposals. We find that managers seek to exclude 39% of all proposals... View Details
    Keywords: Voting; Business and Shareholder Relations
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    Soltes, Eugene F., Suraj Srinivasan, and Rajesh Vijayaraghavan. "What Else Do Shareholders Want? Shareholder Proposals Contested by Firm Management." Harvard Business School Working Paper, No. 16-132, May 2016. (Revised October 2017.)
    • January 2015 (Revised April 2015)
    • Case

    Zeal: Launching Personalized and Social Learning

    By: John J-H Kim and Christine S. An
    Set in 2014, this case follows John Danner and his team at Zeal as they consider their product development strategy. In February 2013, serial entrepreneurs John Danner and Sanjay Noronha co-found Zeal, an education technology start up providing a web-based, mobile... View Details
    Keywords: Entrepreneurship; Education Technology; MVP; Product Development; Product Market Fit; Monetization Strategy; SaaS Business Models; Education; Personalized Learning
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    Kim, John J-H, and Christine S. An. "Zeal: Launching Personalized and Social Learning." Harvard Business School Case 315-052, January 2015. (Revised April 2015.)
    • 2025
    • Article

    Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments

    By: Kosuke Imai and Michael Lingzhi Li
    Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with... View Details
    Keywords: AI and Machine Learning; Mathematical Methods; Analytics and Data Science
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    Imai, Kosuke, and Michael Lingzhi Li. "Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments." Journal of Business & Economic Statistics 43, no. 1 (2025): 256–268.
    • 17 Jan 2007
    • Op-Ed

    Learning from Private-Equity Boards

    If Enron had been owned and controlled by a small group of private-equity investors, could the monitoring and control practices of a professionally run buyout shop have protected Enron's shareholders and employees from the problems that... View Details
    Keywords: by Malcolm Salter; Financial Services
    • 16 Jul 2020
    • News

    Big Pharma Exec Says Lawmakers Touting Vaccine By Year’s End Doing ‘Grave Disservice’

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