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  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

mitigation but may also lead to long-lasting changes in consumer and worker behavior. These may, in turn, generate new demand. This has important implications, both opportunities and challenges, for technology users, innovators, as well... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

organizational boundaries, and attend to customer and competitive needs.   In 1988, the Timken Company, America's leading manufacturer of tapered roller bearings, embarked on a bold project to revolutionize the production process for... View Details
Keywords: by David A. Garvin
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

for major innovations. The science base was high quality and deep. Research on animal feeds could lead over time into a successful pregnancy test. Unilever's knowledge about edible fats and detergents was second to none in the world. This... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Benioff has long espoused the need for a more equitable economic system and has stated that the current pandemic “is a tremendous opportunity for all CEOs and all businesses to really put their resources right out there and say, 'We're going to do everything we can to... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

and reaching your potential. "My objective is to help leaders reach their potential by helping them realize that they don't need to have all the answers or do this alone. I hope they will see that framing a question and listening can be enormously powerful in... View Details
Keywords: by Carmen Nobel
  • 17 Nov 2015
  • First Look

November 17, 2015

contemporary leaders, he selects transparency as his tool. He is, however, unique in adopting a highly nuanced approach to implementing transparency. In the process, he not only leads a fantastic organizational turnaround but also helps... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

acquisition (CPA). However, these standard online advertising metrics are plagued with attribution problems and do not account for dynamics. These issues can easily lead firms to overspend on some actions and thus waste money, and/or... View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

different settings. A coherent framework helps employees develop a deeper understanding of the business, which can lead to improved engagement, creativity, efficiency, and customer service. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 21 Jun 2011
  • First Look

First Look: June 21

results are consistent with an experimentation hypothesis in which tight monitoring of decisions leads to more control but less learning. An Evolutionary Approach to Financial History Author: Niall Ferguson Publication: Cold Spring Harbor... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2019
  • Op-Ed

WeWork—The IPO That Shouldn’t?

revenue sharing arrangements WeWork provides landlords in exchange for the latter’s willingness to provide the capital for the buildout and tenant improvements at their facilities. Both factors will have an impact on their top line... View Details
Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

the U.S. Foreign Corrupt Practices Act, which has gaping loopholes. Some of the arrangements behind the Indonesian projects seem not to have violated the law, but they didn't smell good in the light of public examination. In the long run,... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

Are remote workers less productive? While past research suggests that many American workers could successfully perform their jobs from outside the office, companies have been slow to adopt remote work arrangements for a variety of... View Details
Keywords: by Kristen Senz
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

begin with consumer electronics. That industry began with radio. Two enterprises commercialized, that is, brought the technology into public use: Radio Corporation of America (RCA), a joint venture of the three leading U.S. electrical and... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

pervasive uncertainty created by COVID-19 in other ways, for example nurturing the relationship with other firms in their networks or establishing new connections that could lead to new learnings. Other firms, and especially businesses... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • September 2006 (Revised November 2006)
  • Supplement

Cathy Benko: WINning at Deloitte (B)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Cathy Benko pulls together a group of Deloitte and Touche's top partners for a weekend discussion of the Initiative for the Retention and Advancement of Women (WIN). Benko, stimulated by the strong reaction by the attending partners, agrees to take on the leadership... View Details
Keywords: Leading Change; Partners and Partnerships; Agreements and Arrangements; Retention; Gender
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  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

requires upfront capital investments. The more developed the local financial markets, the easier it is for credit constrained entrepreneurs to start their own firms. The increase in the number of varieties of intermediate goods leads to... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

citizens could meet these kinds of calamities with ease and cool minds." Eric Schmidt echoed this call to action in commenting that "readiness is only achieved through practice." E. Hassen observed that "events cannot be predicted with a long View Details
Keywords: by James Heskett
  • November 1990 (Revised March 1994)
  • Case

Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

By: Lynda M. Applegate and Herminia M. Ibarra
Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
Related
  • 24 Aug 2010
  • First Look

First Look: August 24

http://www.hbs.edu/research/pdf/11-013.pdf A Reexamination of Tunneling and Business Groups: New Data and New Methods Authors:Jordan Siegel and Prithwiraj Choudhury Abstract The last decade of corporate governance research has been focused in large part on identifying... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

Kathryn S. Roloff Abstract The emergence of a research literature on team learning has been driven by at least two factors. First, longstanding interest in what makes organizational work teams effective leads naturally to questions of how... View Details
Keywords: Sean Silverthorne

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