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  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

with a diverse set of companies. "In this way, we could pool all this knowledge and distill it down to the essential principles that CIOs can generally apply, regardless of industry or size of firm, while describing 'realistic' and... View Details
Keywords: by Martha Lagace
  • September 2016
  • Case

Hotel Vertu: Financing the Venture in the Boutique Hotel Industry

By: Howard H. Stevenson and Michael J. Roberts
Two recent MBA graduates are considering a business opportunity in the boutique hotel industry. Having found a seemingly attractive property in Savannah, Georgia, Yvonne D'Arcy and Elisabeth Whiting face questions about financing, deal structure, and unequal power... View Details
Keywords: Business Ventures; Entrepreneurship; Financing and Loans; Accommodations Industry
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  • 2008
  • Working Paper

The Small World of Investing: Board Connections and Mutual Fund Returns

By: Lauren Cohen, Andrea Frazzini and Christopher J. Malloy
This paper uses social networks to identify information transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they are... View Details
Keywords: Asset Pricing; Investment Portfolio; Governing and Advisory Boards; Knowledge Sharing; Knowledge Use and Leverage; Social and Collaborative Networks; Financial Services Industry
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  • 2001
  • Chapter

Publicly Funded Science and the Productivity of the Pharmaceutical Industry

By: Rebecca Henderson and Ian Cockburn
U.S. taxpayers funded $14.8 billion of health related research last year, four times the amount that was spent in 1970 in real terms. In this paper we evaluate the impact of these huge expenditures on the technological performance of the pharmaceutical industry. While... View Details
Keywords: Public Sector; Science-Based Business; Research and Development; Sovereign Finance; Pharmaceutical Industry
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  • Teaching Interest

Data Science for Managers

  • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
  • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
  • Developed interactive web... View Details
  • 2012
  • Working Paper

The Spatial Diffusion of Technology

By: Diego A. Comin, Mikhail Dmitriev and Esteban Rossi-Hansberg
We empirically study technology diffusion across countries and over time. We find significant evidence that technology diffuses slower to locations that are farther away from adoption leaders. This effect is stronger across rich countries and also when measuring... View Details
Keywords: Economic Growth; Knowledge Dissemination; Technology Adoption
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  • 2023
  • Working Paper

Mapping Organizational-Level Networks Using Individual-Level Connections: Evidence from Online Professional Networks

By: Shelley Xin Li, Frank Nagle and Aner Zhou
Organization-level networks facilitate the flow of information and business activities in the economy. Prior research relies solely on high-level connections to measure these networks. Therefore, to understand the role of employee connections at all job levels in... View Details
Keywords: Networks; Value; Social and Collaborative Networks; Innovation and Invention; Knowledge Sharing; Employees; Social Media
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  • 22 Sep 2009
  • First Look

First Look: September 22

cash flow to ensure this. Evidence shows that there are limits to venture capital as a solution to the funding gap, especially in countries where public equity markets for venture capital exit are not highly developed. We conclude by... View Details
Keywords: Martha Lagace
  • 19 Dec 2023
  • Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

received at least $30 million are headquartered in the South, including many of the recipient HBCUs. On a per capita basis, grants tended to flow toward states that are home to major cities, as well as the District of Columbia. But Scott... View Details
Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
  • 20 Nov 2006
  • Research & Ideas

Open Source Science: A New Model for Innovation

that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its implications for firms. Martha Lagace: Given your research... View Details
Keywords: by Martha Lagace
  • 20 Sep 2011
  • First Look

First Look: September 20

global cooperation, and promote cultural contact and awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence on the foreign direct investment... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

reviews. That might mean a reward for an employee whose values stood out, even if they didn’t necessarily flow directly to a bottom line measurement. “Most great companies will have elements of subjective measurement that go into a bonus... View Details
Keywords: by Avery Forman
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

down the road. In a workplace setting, a leader might explain a dip in sales as a function of the natural ebb and flow of the market to ease people’s worries. In the example of interpersonal aggression in the workplace, reconstruing might... View Details
Keywords: by Kristen Senz
  • 19 Apr 2011
  • First Look

First Look: April 19

http://www.hbs.edu/research/pdf/09-120.pdf The Contingent Effect of Absorptive Capacity: An Open Innovation Analysis Authors:Andrew A.King and Karim R. Lakhani Abstract Technological advancement and innovation requires the integration of both external View Details
Keywords: Sean Silverthorne
  • Research Summary

Current working papers

Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

  • 19 Sep 2013
  • Working Paper Summaries

U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

Keywords: by William R. Kerr
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

competitive strategy; (2) accounting analysis for representing the firm's business economics and strategy in its financial statements and for developing adjusted accounting measures of performance; (3) financial analysis for ratio analysis and cash View Details
Keywords: Martha Lagace
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

US outbound FPI and FDI, this paper analyzes whether the composition of US outbound capital flows reflect efforts to bypass home country tax regimes and weak host country investor protections. The cross-country analysis indicates that a... View Details
Keywords: Martha Lagace
  • Web

Technology & Operations Management - Faculty & Research

and process development and production of goods and services within individual operating units; the networks of information and material flows that tie operating units together and the systems that support these networks; the distribution... View Details