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Show Results For
- All HBS Web
(4,219)
- People (22)
- News (777)
- Research (2,504)
- Events (26)
- Multimedia (28)
- Faculty Publications (1,258)
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Topics - HBS Working Knowledge
Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer (3) Job Search (11) Jobs and... View Details
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- 2011
- Book
Managing Knowledge Assets, Creativity and Innovation
This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the... View Details
Leonard, Dorothy A. Managing Knowledge Assets, Creativity and Innovation. World Scientific Publishing, 2011.
- July 2003
- Supplement
Knowledge Management at JPL
Leonard, Dorothy A. "Knowledge Management at JPL." Harvard Business School Video Supplement 604-801, July 2003.
- Web
Entrepreneurship | Working Knowledge
Entrepreneurship Discover key strategies for entrepreneurial success: learn how small businesses can compete with tech giants by leveraging unique strengths, build purpose-driven ventures as in the Flashfood story, explore alternative funding options beyond family and... View Details
- Web
Collections | Working Knowledge
Collections Featured Topics Managing the Business Essential insights on credit access, resilience, remote work, CEO tips, #MeToo lessons, and tech strategies for competitive leadership. Career and Workplace Get expert insights on workplace challenges and career... View Details
- 01 Dec 2022
- News
Elevator Pitch: Common Knowledge
Illustration by Drue Wagner Illustration by Drue Wagner Matthew Ross (MBA 2022) Cofounder and CEO, Trove Health 2022–2023 Blavatnik Fellow Concept: Trove is building the world’s largest longitudinal database of patients and their health information across geographies... View Details
- Spring 2019
- Article
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
- Aug 2012
- Talk
Investigating Architectures and Knowledge
- 28 May 2015
- News
Crossing disciplines, finding knowledge
- December 2012
- Article
Reflected Knowledge and Trust in Global Collaboration
By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
Mortensen, Mark, and Tsedal Neeley. "Reflected Knowledge and Trust in Global Collaboration." Management Science 58, no. 12 (December 2012): 2207–2224. (equal authorship.)
- 16 Apr 2009
- Working Paper Summaries
Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies
- May 2011 (Revised March 2012)
- Supplement
Global Knowledge Management at Danone (C)
By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (C)." Harvard Business School Supplement 611-080, May 2011. (Revised March 2012.)
- Web
The best of Working Knowledge in your inbox | Working Knowledge
The best of Working Knowledge in your inbox Sign up for weekly newsletters Since 1999, Working Knowledge has connected the School’s leading edge research and ideas on business management with practitioners,... View Details
- Web
Popular - HBS Working Knowledge
Sign up for the weekly Working Knowledge e-mail newsletter, offering business leaders cutting-edge research and ideas from Harvard Business School faculty. *Email Please read our privacy policy . Change your newsletter e-mail address... View Details
- February 1998
- Teaching Note
Aladdin Knowledge Systems TN
By: Das Narayandas
Teaching Note for (9-598-018). View Details
- 19 Mar 2018
- Video
Welcome to Open Knowledge
- Web
Leadership | Working Knowledge
Leadership Explore expert leadership insights, from Deion Sanders' disciplined team strategies to David Beckham's talent-driven success in soccer. Learn how businesses can empower talented women to lead, prevent Boeing-style crises, and quickly solve complex problems... View Details
- 08 Sep 2015
- News
Knowledge Transfer: You Can't Learn Surgery By Watching
- 2021
- Working Paper
Note on Productive Knowledge
By: Amar Bhidé
This Note examines the development of ideas (‘knowledge’) embodied in products (including ‘intangibles’) that do not exist in nature. It focuses on ‘multi-player’ development—advances by and for the many—and highlights its technical scaffolding and venturesome spirit.... View Details
Bhidé, Amar. "Note on Productive Knowledge." Harvard Business School Working Paper, No. 21-010, July 2020. (Revised April 2021.)