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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Publication:Emotion Review (forthcoming) Abstract Moral problems often prompt emotional responses that invoke intuitive judgments of right and wrong. While emotions inform judgment across... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The authors conclude from this that “cultural change is what you get after you’ve put new View Details
Keywords: by James L. Heskett
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

partition the price in the hope that consumers will be fooled and overlook small fees altogether can only backfire. Previous work, in contrast, focused on the mistakes that people make when processing multiple prices for one transaction.... View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

average, consistent with the Bayesian intuition that the market inferred their work was mediocre all along. We then investigate whether the eminence of the retracted author and the cause of the retraction (fraud vs. mistake) shape the... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2005
  • Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

calculators or big transaction-processing machines (for doing accounting or payroll, for example). And they looked around and asked themselves, "How many paychecks are there to process in the world?" Fortunately, there were... View Details
Keywords: by Sara Grant; Technology; Communications; Telecommunications
  • 22 Mar 2011
  • First Look

First Look: March 22

scope. The case only meant for one discussion pasture to review the Hayes-Wheelwright product-process matrix and the impact of variability on line performance. While comparative numbers for the process choices are provided, the hope would... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

mechanical watchmaking industry had rematerialized to become the world’s leading exporter (in monetary value) of watches. This study reveals the process and mechanisms associated with technology reemergence, i.e., the resurgence of... View Details
Keywords: Dina Gerdeman
  • 12 Jan 2016
  • First Look

January 12, 2016

November–December 2015 Operations Research Active Postmarketing Drug Surveillance for Multiple Adverse Events By: Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios Abstract—Postmarketing drug surveillance is the View Details
Keywords: Carmen Nobel
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

networks arise, disrupting the old. Hence, disruptive business models such as value-adding process clinics, retail clinics, and facilitated networks must be married with disruptive innovations in insurance and reimbursement in order to... View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

various mechanisms that are discussed in the theoretical literature on collective action. We argue that several of these intuitive theoretical arguments rely on special additional assumptions that are often not made clear. We then review... View Details
Keywords: Martha Lagace
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can Wilson provide new insights? Purchase this... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

behavior, they do a search on Google when they are ready to make a decision," says Gupta. "So search ads get all the credit for the sale. But search ads are at the bottom of the [purchase] funnel; display ads are at a higher level. Everybody in the industry View Details
Keywords: by Michael Blanding; Advertising
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally shared among human beings. "The View Details
Keywords: by Working Knowledge editors
  • 01 May 2012
  • First Look

First Look: May 1

behavioral ethics as the study of systematic and predictable ways in which individuals make ethical decisions and judge the ethical decisions of others that are at odds with intuition and the benefits of the broader society. By focusing... View Details
Keywords: Carmen Nobel
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 18 Aug 2009
  • First Look

First Look: August 18

  Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology... View Details
Keywords: Martha Lagace
  • 01 Sep 2009
  • First Look

First Look: September 1

started. But it faced many questions as the ventures grew and started to win their first customers. How should NBI handle the transition of the venture back to a mainstream division within Intel? Purchase this case: http://cb.hbsp.harvard.edu/cb/product/608100-PDF-ENG... View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

Consistency By: Barak-Corren, Netta, Chia-Jung Tsay, Fiery Cushman, and Max Bazerman Abstract—We study how people reconcile conflicting moral intuitions by juxtaposing two versions of classic moral problems: the trolley problem and the... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

dilemmas-challenging decisions that feature tradeoffs between competing and seemingly incompatible values. Moral insight consists of discovering solutions that move beyond selecting one conflicting ethical option over another. Moral insight encompasses both a cognitive... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

feather flock together." In a series of simulations, we show that latent space coordinates significantly reduce bias in the estimate of social influence. The intuition is that latent coordinates act as proxy variables for hidden... View Details
Keywords: Sean Silverthorne

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